We used the Hampton Inn & Suites Lake Mary recently for a corporate training event. From the start, Bryan was extremely helpful, and that did not change after our arrival. Leeza, Bryan, and the ENTIRE staff made our stay perfect. The staff went out of their way to ensure our event went off without a hitch. One thing that stood out was that one of my colleagues approached the front desk for a recommendation on where to go for a pedicure and eyebrow treatment. The General Manager not only made a recommendation, but he phoned the salon and they stayed open for my colleague's treatment. I have stayed in hotels with concierge staff that did not go that far for guests!
The property is impeccably clean, with a very welcoming "living" area instead of a traditional lobby. The complimentary breakfast was just enough, with variety each day. The manager's reception was also a welcome end to our busy days.
The rooms are the typical new Hampton Inn style with clean duvets and fluffy pillows with plenty of space to work and relax. Rooms include a small fridge.
The hotel is in a very nice area with TONS of restaurants to choose from within walking distance. There is also a supermarket and liquor store next door as well.
I will say that at the end of our stay there was a large wedding party which literally took over the property. They were quite loud in the hallways at night, but I'm not sure what more the hotel staff could have done.
Thanks for making our long work week away from home an enjoyable one! Kudos to the entire team!