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“Shocked at the value!” 5 of 5 stars
Review of Candlewood Suites Lake Mary

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Candlewood Suites Lake Mary
2.0 of 5 Hotel   |   1130 Greenwood Blvd, Lake Mary, FL 32746   |  
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Ranked #9 of 12 Hotels in Lake Mary
Lakeland, Florida
1 review
“Shocked at the value!”
5 of 5 stars Reviewed April 24, 2013

I came here as a potential 2 week long guest. When they did the tour I chose them because of their bright smiles and how comfortable they made me feel. I am so glad I made that choice! All the staff is so sweet and accomodating. Deanna especially always went above and beyond. She never got tired of faxing papers for me, helping me get fresh towels, or just greeting me everytime I walked through the lobby. Thanks Candlwood, for amazing customer service at such a great value.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review, August 20, 2013
Becky W,

Thank you for your comments we are happy that you had a great stay with us! We pride ourselves in delivering top - notch guest service! Our team will be happy to hear that you enjoyed your stay with us. We look forward to seeing you soon.

Thank you,

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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155 reviews from our community

Traveler rating
    97
    31
    13
    4
    10
See reviews for
34
34
16
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Savannah, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 23, 2013

I'm on the road about half of the time, so once I find a place I like, I try not to stray. I have been staying at this Candlewood Suites when I'm in the Orlando area for the last two years. In that time, I have never had a problem. Deanna and the rest of the staff always make me feel welcome and comfortable. On my first night's stay, I was a little concerned about the noise from I-4, but the insulated shutters blocked out all the noise and light. Zero problems sleeping at night in that regard.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review, August 22, 2013
Nikki,

Thank you for your comments we will share them with the entire staff! It is our pleasure to take care of all your needs during your stay. we will see you soon.

Thank you,

General Manager
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wellington fl
1 review
5 of 5 stars Reviewed April 22, 2013

The staff at the candlewood suites in Lake Mary Fl. is excellant...I have stayed there quite often due to the clean rooms..if you check in and are greeted by Deanna you will be treated like a King or Queen from the time you enter to check in..If you have any questions Deanna always has the answer with a friendly smile...every time I am in the Orlando area I stay here..

Room Tip: All the rooms are great
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review, August 22, 2013
Hi William,

Thank you for the Awesome comments! The entire team takes pride in providing each guest with top - notch service and we are happy that you believe we have succeeded . We look forward to seeing you in the near future.

Thank you,

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greensboro, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 18, 2013

This hotel was in a great location and we were lucky to find such a nice hotel last minute! The gentleman at the desk was very nice and helpful. The room was clean and comfortable. Thank you for a great stay!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndllakemary, Manager at Candlewood Suites Lake Mary, responded to this review, April 19, 2013
April 19, 2013

Dear Valued Guest,
We want to thank you for your great comments regarding the Hotel and the service from our staff. We are looking forward to welcoming you when your travels bring you back, for buisness or pleasure to the Candlewood suites lake mary
Be well.

Rachid Alaoui
General Manager
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Largo, Florida
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 18, 2013

This was a girlfriends getaway, on a budget. We wanted a place on the other side of Disney/Universal. It was sooooo nice to have the kitchenette, not because we cooked, but to house the bottle of wine and other drinks and nightly noshes. Being able to have a pseudo table to gather around to drink a glass (or two) of wine and eat some pita chips and hummus, and a little cheese was not only convenient, but saved us a ton of money and we didn't feel guilty for "hogging" a table at a restaurant somewhere while we gabbed.

This is NOT a posh hotel. There was a pool that could have used just a tad more maintenance, but not so much to keep me out of the pool if this had been a hot summer day.

The staff was AMAZINGLY friendly and most helpful. There is nothing nicer that being greeted with a genuine smile when you arrive. I'm sure if we had required anything, they would have been very helpful.

Room Tip: Ask to be in the "wing" that is not next to the interstate, if road noise bothers you. We...
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndllakemary, Manager at Candlewood Suites Lake Mary, responded to this review, April 19, 2013
We thank you for your kind review regarding our candlewood suites Hotel. I’m glad that you enjoyed your stay. Our Team takes pride in ensuring our guests are able to relax and unwind in our beautiful accommodations while enjoying all that the orlando/ lake mary area has to offer. We invite you to join us again on your next trip to Lake Mary fl.

Rachid ALaoui
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida, United States
1 review
5 of 5 stars Reviewed April 17, 2013

Have stayed at quite a few standard hotels and one of my favorite is Candlewood Suites. For the same price or less than other hotels charge, you get more amenities including gym, free laundry room and a kitchen in the room.The rooms are always clean and functional and should there be an exception to that for any reason, the staff will immediately resolve any issues in a polite, courteous and expeditious manner. The manager (Rashid) and front desk associate (Deanna) I met during several of my stays at the hotel are two of the most genuinely nice people you will meet anywhere. They are both professional, yet very friendly, sincerely concerned and attentive to your needs and the quality of your stay. They have a great attitude about helping their customers and ensuring any issues during your stay are addressed and if appropriate are compensated for. I recommend Candlewoods because of the value you get for your money and because of the great service they provide. If you are in the Lake Mary FL. area and are looking for a moderately priced hotel that offers a casual, clean, comfortable and amenity rich setting.. this is the hotel for you.

Room Tip: Best rooms are top floor away from the highway.. ask for one that doesn't have connecting doorwa...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndllakemary, Manager at Candlewood Suites Lake Mary, responded to this review, April 19, 2013
Thank you for your review, and the nice comments regarding our great staff, especially Deana Sosa, I will pass the information to our team. I’m pleased to hear that your I’m glad you had a pleasant stay with us, We look forward to welcoming you back very soon if your travels brings you to the lake mary area.
Be Well,

Rachid Alaoui
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Altamonte Springs, Florida
1 review
5 of 5 stars Reviewed April 16, 2013

Great clean facility in a great safe area with plenty of restaurants (chains and local ethnic). The only negative is if you have a room next to the I4 you will hear it. Awesome hotel for relocators to Orlando.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndllakemary, Manager at Candlewood Suites Lake Mary, responded to this review, April 19, 2013
,Greetings,

We sincerely appreciate your comments on the level of service you received from our staff and , which will be shared with our team. We hope to see you again very soon at the candlewood suites lake mary on your next visit.
Be Well,

Rachid Alaoui
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Lake Mary

Address: 1130 Greenwood Blvd, Lake Mary, FL 32746
Phone Number:
Location: United States > Florida > Lake Mary
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Lake Mary
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Lake Mary 2*
Number of rooms: 123
Official Description (provided by the hotel):
Come experience our new Comforts of Home bedding collection. The Candlewood Suites hotel, Lake Mary-Orlando Florida wins Intercontinental Hotels Group's Torchbearer Award! This award is given to the top 5 hotels who have demonstrated excellent service and quality. The Candlewood Suites hotel Lake Mary - Orlando Florida is conveniently located off I-4 and Lake Mary Blvd, exit 98. This beautiful property is nestled in the center of a lush landscaped business park, just a short walk to Scholastic Book, ATT/Cingular Wireless, Progress Energy, McGraw Hill, and many other companies. All major attractions are within 15 to 20 miles of the hotel (Disney World, Sea World, Universal Studios, Islands of Adventure, MGM Studios, Animal Kingdom, Epcot, Downtown Disney, Blizzard Beach, Typhoon Lagoon and the Orlando Convention Center. Our guests enjoy free high-speed Internet, can cook a meal in their fully equipped kitchen, relax by our tranquil outdoor pool, borrow a favorite book or movie from our free lending library and purchase food and beverage items 24 hours a day from the Candlewood Cupboard convenience store. The Orlando International Airport and the Sanford Orlando International Airport are conveniently located to the hotel and provide easy access to the Candlewood Suites Hotel Lake Mary - Orlando Florida. ... more   less 
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Also Known As:
Candlewood Suites Lake Mary Hotel Lake Mary
Candlewood Lake Mary
Lake Mary Candlewood Suites

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