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“Good stay” 3 of 5 stars
Review of Candlewood Suites Lake Mary

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Candlewood Suites Lake Mary
2.0 of 5 Hotel   |   1130 Greenwood Blvd, Lake Mary, FL 32746   |  
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Ranked #9 of 12 Hotels in Lake Mary
Stuart, Florida
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
44 helpful votes 44 helpful votes
“Good stay”
3 of 5 stars Reviewed June 25, 2012

I was taking a youth group on a trip and we needed a last minute place to stay. Fortunately, this was one of this few places in the Sanford area that had space available to accommodate our group.

The receptionist was welcoming and helpful during the room selecting and checking in process. The prices weren't too bad either ($105 per night) for a room that slept 4.

The hotel is a bit dated, but was clean nonetheless. The kids had no real complaints. My only complaint was that the AC was a little noisy, but hey, it was functional. It was too crowded. I think I saw maybe 3 guests while staying there. This means the place is exceptionally quiet which makes for a good night's sleep.

Breakfast was simple. Pastries, cereal, and waffles.

If you're looking for a safe, no frills place to stay for an affordable price this is the place for you. There is also a pool and spa, but we didn't use them because we got in so late.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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139 reviews from our community

Traveler rating
    89
    27
    10
    4
    9
See reviews for
31
26
14
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Lake Mary, Florida
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 12, 2012

I stayed in the month of April 2012 and am glad that we stayed there. Am particularly pleased with the hotel staff - especially Ms. Lindsey Mejia...i was new to the place and her sincere help made my stay very comfortable and memorable.

Also the manager Mr. Rachid - was very helpful and cooperative when we faced some problem in biling....a hotel is known by its hospitality..thus I would recommend this hotel - nice people with good facilities around.

Sonia

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review, August 30, 2012
Dear Guest ,

Thank you for generous review on trip advisor. I am very honored to hear that you had a great experience, as you know in our industry the secret receipe is happy employees. It has been proven that employee satisfaction correlates strongly with guest satisfaction in the hospitality industry.
We are here to serve you and our number one goal is your satisfaction.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Petersburg, Florida, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 29, 2012

I stay 1 or 2 nights out of the week in hotels in Central Florida. The Candlwood Suites in Lake Mary is the best I've found. Rooms are very clean and spacious. I was surprised of how quiet it was in the room!
The best part of the stay was the awesome service I got from Shalaine when I checked in and Lindsey when checking out. Shalaine even took time to help me look for an address and direct me the right direction.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review, June 7, 2012
Dear Guest, We thank you for your positive feedbacks on TripAdvisor regarding your recent experience at The Candlewood Suites-Lake Mary. We take a great deal of pride in our operation and your comments serve as an important testimonial that we are meeting our objective and hope that your next stay with us will be equally amazing! Hope to see you soon.
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Longwood
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 25, 2012

I have been staying at the Candlewood Suites in Lake Mary for 2 weeks, its been the best hotel stay I have had to date. The staff is friendly and very helpful, always smiling and greeting you when passing by the front desk. This hotel allows pets which I was concerned about initially, I have yet to hear or smell any evidence that pets are allowed. The hotel always smells and looks clean, with a friendly atmosphere. I would absolutely recommend this hotel to everyone, If I ever need a hotel in the Lake Mary area again Candlewood Suites will be the first stop. Thank you Candlewood Suites Lake Mary for a fantastic and memorable experience!

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review, May 28, 2012
Dear Guest, We thank you for your positive feedbacks on TripAdvisor regarding your recent experience at The Candlewood Suites-Lake Mary. We take a great deal of pride in our operation and your comments serve as an important testimonial that we are meeting our objective and hope that your next stay with us will be equally amazing! Hope to see you soon..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marianna, Florida
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 24, 2012

First of all, I hardly ever mark "excellent" because there's always room for improvement :)but this location is near our kids and their families and I always feel so welcome. We first booked a room because they honored our Corporate Lodging business discount, then quickly discovered the amenities were to our liking. The rooms I have stayed in have always been clean, comfortable and cozy. The bathroom ( towels, etc,) make it feel "spa-like". I have not actually needed the kitchenette but it's nice to have "just in case". The location is down a winding road off the beaten path and not as quiet (near the interstate) as it could be but running the fan creates "white noise" to help.

  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review, May 28, 2012
Dear Guest, We thank you for your positive feedbacks on TripAdvisor regarding your recent experience at The Candlewood Suites-Lake Mary. We take a great deal of pride in our operation and your comments serve as an important testimonial that we are meeting our objective and hope that your next stay with us will be equally amazing! Hope to see you soon..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 16, 2012

Family medical emergency required last minute place to stay in the Lake Mary area. Had stayed here 2 years earlier, so decided to stay again. As before, the hotel staff was very helpful and accomodating. The room and bathroom were clean. It was wonderful to have the kitchen with a full refrigerator and large microwave. Would definitely recommend to family and friends visiting the Lake Mary area.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review, May 21, 2012
Dear Guest, We thank you for your positive feedbacks on TripAdvisor regarding your recent experience at The Candlewood Suites-Lake Mary. We take a great deal of pride in our operation and your comments serve as an important testimonial that we are meeting our objective and hope that your next stay with us will be equally amazing! Hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, FL
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 26, 2012

Have stayed here before but now am seeing lack of maintance. Fawcets are driping and a large crack in the window glass. The place has gone to the dogs as I noticed several rooms with constantly barking dogs. The hotel is smoke free but the smokers have taken over the pool area so others can not enjoy it without choking on their smoke. Room was very noisy as it was right on the interstate. Staff was not as friendly as before. They seemed to have the "thats just the way it is" attitude with not soultion offered. Will most likely not stay there again.

Room Tip: Ask for a room that is not facing the interstate.
See more room tips
  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Lake Mary, responded to this review, April 30, 2012
Dear pkmule,

Thank you for taking your valuable time to post your comments on Trip Advisor. We are sincerely sorry to learn that your stay did not meet with your expectations, and you can be assured that each of your comments have been taken into consideration and shared with the appropriate departments. In the meantime, we do apologize we have fallen short of your expectations but can assure that such lapses are isolated occurrences. We hope you will allow us another opportunity to demonstrate our commitment to you as a valued guest.

Thank you again for your patronage, and we look forward to the pleasure of being of service to you in the near future.

Katie J
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Lake Mary

Address: 1130 Greenwood Blvd, Lake Mary, FL 32746
Phone Number:
Location: United States > Florida > Lake Mary
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Lake Mary
#6 Business Hotel in Lake Mary
#10 Family Hotel in Lake Mary
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Lake Mary 2*
Number of rooms: 123
Official Description (provided by the hotel):
Come experience our new Comforts of Home bedding collection. The Candlewood Suites hotel, Lake Mary-Orlando Florida wins Intercontinental Hotels Group's Torchbearer Award! This award is given to the top 5 hotels who have demonstrated excellent service and quality. The Candlewood Suites hotel Lake Mary - Orlando Florida is conveniently located off I-4 and Lake Mary Blvd, exit 98. This beautiful property is nestled in the center of a lush landscaped business park, just a short walk to Scholastic Book, ATT/Cingular Wireless, Progress Energy, McGraw Hill, and many other companies. All major attractions are within 15 to 20 miles of the hotel (Disney World, Sea World, Universal Studios, Islands of Adventure, MGM Studios, Animal Kingdom, Epcot, Downtown Disney, Blizzard Beach, Typhoon Lagoon and the Orlando Convention Center. Our guests enjoy free high-speed Internet, can cook a meal in their fully equipped kitchen, relax by our tranquil outdoor pool, borrow a favorite book or movie from our free lending library and purchase food and beverage items 24 hours a day from the Candlewood Cupboard convenience store. The Orlando International Airport and the Sanford Orlando International Airport are conveniently located to the hotel and provide easy access to the Candlewood Suites Hotel Lake Mary - Orlando Florida. ... more   less 
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Also Known As:
Candlewood Suites Lake Mary Hotel Lake Mary
Candlewood Lake Mary
Lake Mary Candlewood Suites

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