I stayed at the Lake Mary Marriott for two nights while on business. This hotel was in a decent location and had rooms that were well-appointed and of adequate size. There was a good sized fitness center and a nice pool and jacuzzi.
However, the hotel by no means lived up to the what I consider to be Marriott standards. Upon arriving, I had to navigate through piles of dirty sheets/towels strewn all over the hallway. Apparently, housekeeping at this hotel is not in the habit of putting dirty laundry in a rolling hamper, which is what you usually see in other hotels. It was absolutely disgusting. This occurred again the next day, so I have to assume that this is the practice at this hotel.
The bathroom floor looked like it had not been washed in months, and obviously not even swept as there was hair all over the tiles. Again, disgusting.
The carpeting, too, looked like it had not been cleaned in a while. I made sure that my bare feet never touched the floor!
When my room was freshened the covers on the bed looked like they were just hastily pulled up and the bedspread was left wrinkled and askew.
I awoke to find that the maid had not left coffee and in fact had failed to remove yesterday's dirty coffee cup.
The bathroom near the conference facilities was strewn with litter and out of toilet paper.
I complained to the manager (he acted shocked, but I would think that he has to be aware of the shoddy housekeeping practices, especially the practice of putting dirty linens all over the hallway). Also, I wrote to Marriott, but to this date have had no response.
Also, there was no newspaper as promised on the Marriott website.
There are many hotels in the vicinity of this one and I would advise choosing another.
