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“Best sleep of my post-baby life” 5 of 5 stars
Review of Residence Inn by Marriott Orlando Lake Mary

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Residence Inn by Marriott Orlando Lake Mary
3.0 of 5 Hotel   |   825 Heathrow Park Lane, Lake Mary, FL 32746   |  
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Ranked #2 of 12 Hotels in Lake Mary
Marietta, GA
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“Best sleep of my post-baby life”
5 of 5 stars Reviewed June 17, 2014

There isn't enough room here to list everything I loved about this hotel. So I'll instead concentrate on how comfortable the bed was and how quiet the hotel was--I barely even heard our neighbors slamming their doors. My toddler and I slept all night for the first time in forever, so of course we were both sad to leave this lovely establishment. My only negative remark is about the breakfast buffet. The food was good on the first morning of my stay, but on the second morning my husband said he went to get some cereal and there was a lady at the hot bar carrying her lap dog in her arms as she scooped her eggs. Ick. Staff really should have said something about it. I would still stay here again in a heartbeat...I will just plan on Brooklyn Water Bagels (about 3 miles away) for breakfast.

Room Tip: If you have kids, get a one bedroom suite. So quiet!
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Green Features: I didn't notice any recycling facilities or instructions anywhere on the property.
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generalmanager825, Front Office Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review, June 18, 2014
I wanted to personally thank you for taking the time out to write some kind words about the Residence Inn in Lake Mary. I am glad you enjoyed your stay with us and we do hope to see you again in the near future.
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141 reviews from our community

Traveler rating
    98
    36
    4
    0
    3
See reviews for
50
22
7
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Philadelphia, PA
Top Contributor
213 reviews 213 reviews
72 hotel reviews
Reviews in 87 cities Reviews in 87 cities
173 helpful votes 173 helpful votes
5 of 5 stars Reviewed June 8, 2014

This review was written by my 6 year old daughter.

This hotel is awesome. I think this hotel was the best hotel we've been too. The people were all friendly and I had fun. It is a very new hotel things still smell new. The rooms are very shiny and clean.

Stayed June 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generalmanager825, Front Office Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review, June 9, 2014
I just wanted to personally thank you for taking the time to write some kind words about the Residence Inn in Lake Mary. I am glad your family could enjoy. Hope to see you soon!
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Philadelphia, Pennsylvania
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 14, 2014

The suite was beautiful, full kitchen totally equipped. Bed and pullout couch were comfy. It was like an efficiency...plenty of room. The manager's reception was a buffet dinner with beer and wine- complimentary. The breakfast was also excellent. Great amenities including a fire pit! It was my first stay at a Residence Inn but it won't be my last.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generalmanager825, Front Office Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review, May 15, 2014
I just wanted to personally thank you for taking the time out of your day to write such kind words about the Residence Inn in Lake Mary. We do hope to see you again in the near future! Hope you have a wonderful day.
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Jacksonville, Florida
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed May 5, 2014

The only reason I stayed Residence Inn Lake Mary was that it has 2 Level 2 ChargePoints. But after staying there I'll use it again for staying in Orlando as it's a great location with close by Publix and restaurants and reasonable distance to the attractions. Having chargers for my Tesla made it perfect. Close to Mount Dora, Wekiva Springs, and Sanford.

  • Stayed May 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Generalmanager825, Front Office Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review, May 6, 2014
I just wanted to thank you for taking the time out to write some nice words about the Residence Inn in Lake Mary. We are glad you enjoyed your staff with us and we do hope to see you again in the future! Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 4, 2014

Was at this hotel for 6 weeks for a business trip. From the moment I arrived I was warmly greeted and given a room. From that day on the staff really made ,e feel at home, every time they would see me I was greeted by name. They are really outstanding. Anytime I needed something they helped to best accommodate me, or help me in any way they could. The front desk staff, Emily, Francisco, Tony and Gerald, what a great knowledgeable staff who couldn't have been more welcoming and helpful. The housekeeping staff, Abigail, Iolanda, and Cheryl took great care of me. It was great to come back to a clean and fresh room everyday. They even loaded the dishwasher and ran it for me what a service. The breakfast ladies were excellent as well, they quickly learned my routine and were there to help me get a great start to every day. At the nightly socials Herald was there to greet you and make sure you had everything you needed. I travel a lot for work and used to work in the hospitality industry and this hotel is on point with everything. The Management staff is great as well, very professional and very personable. Thank you to all the staff that made my stay as well as my colleagues a very pleasant one. Kudos to all of you for providing such great service. and to any staff members sorry if I left your name out. As far as the rooms, i was in a studio suite, it was nicely decorated and plenty of room, the only and i mean the only downfall was that there is no oven in the room. other than that the room was very spacious, and being on the 1st floor the cathedral ceilings make it seem even larger. Thank you all again for a wonderful stay in Central Florida

Room Tip: Low, odd numbered rooms overlook the pool and could potentially be noisy if there are a lot of peopl...
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  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generalmanager825, Front Office Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review, May 5, 2014
I just wanted to thank you for taking the time out of your day to write a little about our property. Here at the Residence Inn, we want to make every guest's experience enjoyable. I will recognize those you have mentioned and we hope to see you in the near future!
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Fairfield Twp Ohio
Top Contributor
62 reviews 62 reviews
23 hotel reviews
Reviews in 37 cities Reviews in 37 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed May 3, 2014

The new model Residence Inn is quickly becoming one of my favorite places to stay. At this location they have an awesome lobby with a big screen TV, very cool water feature and very comfortable furniture. There are comfortable booths with tables and individual flat screen TVs as well. Outside is a beautiful patio with a fire pit and more tables and comfortable furniture. This has a fair amount of shade even in the afternoon. The pool is a good size at this location too. They have a hot tub and a basketball court and the hotel supplies the basketballs.

In addition to serving breakfast every day as part of your room cost, dinner is served Monday through Thursday. It's a modest but good fare. Wine and beer was served in addition to soda, salad, dessert and main course. (We had Waldorf salad, Caesar salad, tiramisu.) Later in the evening the remaining wine was shared with guests on the patio. The overall landscaping was beautiful too.

The rooms are also well appointed, spacious and very comfortable.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generalmanager825, Front Office Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review, May 5, 2014
I just wanted to thank you for completing our Guest Satisfaction Survey. I am so glad you enjoyed your stay with us and that we were able to provide you with excellent service. At the Residence Inn, we strive to go above and beyond for all of our guests! We do hope to see you again in the near future!
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Virginia Beach, Virginia
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 29, 2014

Our family stayed at this hotel as a layover from cruise awaiting flight next morning from the Sanford Airport. Originially booked because of the convenient airport shuttle.
Property was great fit for our family. We were in a waiting mode so the pool and sport court were great.
The service from the front desk was excellent. We requested a late check out due to our flight time and were granted that request with no questions asked.
The hotel is removed from the crazy hustle of Orlando proper. We appreciated the quiet and causal surroundings and will stay again.

Room Tip: Some rooms on the first floor are very close to the pool and sport court. We stayed in one of these...
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generalmanager825, Front Office Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review, May 1, 2014
I just wanted to personally thank you for completing our guest satisfaction survey. We are glad you enjoyed your stay with us and we hope to see you in the near future! Hope you have a wonderful day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn by Marriott Orlando Lake Mary

Address: 825 Heathrow Park Lane, Lake Mary, FL 32746
Location: United States > Florida > Lake Mary
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Lake Mary
#3 Romantic Hotel in Lake Mary
#7 Family Hotel in Lake Mary
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Orlando Lake Mary 3*
Number of rooms: 119
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Also Known As:
Residence Inn Orlando/Lake Mary Hotel Lake Mary

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