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“Great short stay home away from home” 5 of 5 stars
Review of Residence Inn by Marriott Orlando Lake Mary

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Residence Inn by Marriott Orlando Lake Mary
3.0 of 5 Hotel   |   825 Heathrow Park Lane, Lake Mary, FL 32746   |  
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Ranked #2 of 12 Hotels in Lake Mary
Taneytown, Maryland
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
“Great short stay home away from home”
5 of 5 stars Reviewed April 17, 2014

Excellent customer service. Very clean. Friendly atmosphere. The evening lite fair meal varies each day. The breakfast is excellent. The chief comes out to greet the guests and shares cooking ideas and secrets.

Room Tip: First floor studio is very nice. The laundry room is right off the patio and close to the pool.
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  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generalmanager825, Front Office Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review, April 19, 2014
I just wanted to thank you for taking the time to write some kind words about the Residence Inn in Lake Mary. I am glad you enjoyed your stay with us and we hope to see you in the near future! Hope you have a wonderful day!
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140 reviews from our community

Traveler rating
    97
    36
    4
    0
    3
See reviews for
50
22
6
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Springfield, Illinois, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 10, 2014

Stayed at this hotel while on vacation and the room (a suite) was really nice (we had a first floor location so the room had high ceilings which added to the decor). Nice kitchen and living room area, comfortable bed and bath. Although we were close to the lobby and they had a continental breakfast that was well trafficked, it was still quiet so it is well insulated and we were able to sleep in. Another bonus is the cleaning crew doesn't bother you at the crack of dawn like some places! It's conveniently located as well. The only downsides (and they were minor) was that that bathroom area is RIGHT next to the bed so if someone gets up in the middle of the night to use the bathroom and they wash their hands/turn on the light you are going to be woken up. A divider of some sort would have been nice when they designed the layout. The other thing is no bathtub - we went to the amusement parks and it's nice to take a hot soak after all that walking. Maybe some of the other rooms had bathtubs - our had a great shower but no tub. Other than that, this place was a great place to stay and we have another trip already booked! Highly recommend!

Room Tip: The high ceilings on the first floor are a nice touch and even though they are closer to the breakfa...
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generalmanager825, Front Office Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review, April 12, 2014
I wanted to thank you for your kind words and for taking the time out to recognize our property. We are glad you had a wonderful stay. We do offer some rooms with a tub. However this is a request. We do look forward to seeing you in the future and we are glad to hear you already have anothe trip planned! Hope to see you soon! Thanks again!
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Plano, TX
Top Contributor
113 reviews 113 reviews
54 hotel reviews
Reviews in 55 cities Reviews in 55 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed April 9, 2014

I was here for a business trip and had a very good visit. Its an above average implementation of the Residence Inn model. The rooms are spacious and very functional. I even hosted a co-worker when we couldn't book a conf room in our bldg nearby. Breakfast was quite filling - good variety of food. The light dinner was just about right for someone trying to eat smart (Ok - except for the Chicken alfredo - portion control was essential!).
About the only issue I had was the wifi was a little weak. I had a room at the end of the hall and the signal basically died in the back corner.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generalmanager825, Front Office Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review, April 11, 2014
Thank you for taking the time out to write about our property. We are glad to hear you had a great stay and enjoyed our amenities such as our complimentary breakfast and our social hour in the evening. We apologize regarding the internet issue and will look into this as soon as possible. Thank you again and we hope to see you in the near future!
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Boston, Massachusetts
Top Contributor
79 reviews 79 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 27, 2014

This hotel exceeds your highest expectations. The double bedroom, double bathroom units, with full kitchens and living area, are as comfortable as can be. There is a full daily complimentary breakfast (not just muffins and waffles), plus a complimentary happy hour. The staff is accommodating and pleasant. There are a dozen upper shelf restaurants within walking distance. All in all, the perfect facility for a family or golf trip. Only improvement I could suggest would be shuttle service to Orlando Airport, not just Sanford Airport.

Room Tip: All rooms have comparable views. If you need absolute quiet, stay away from the pool side.
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  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generalmanager825, Front Office Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review, March 29, 2014
We just wanted to say thank you for sharing your kind words. We are glad to hear you enjoyed your stay at the Residence Inn in Lake Mary! Hope to see you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sherman, Connecticut
Top Contributor
57 reviews 57 reviews
17 hotel reviews
Reviews in 33 cities Reviews in 33 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 10, 2014

As usual, Marriott does a great job and thinks about everything to make your stay enjoyable. The suites were very spacious and clean. The staff was helpful and attentive and we loved the location of this hotel in Lake Mary. Close to restaurants and shops.If you are a runner there are great sideways just next to the hotel where you can run for miles. we will be back when we come visit the family!

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generalmanager825, General Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review, March 12, 2014
Thank you for staying with us and for taking the time to share your comments, we are pleased your enjoyed your stay and we look forward to welcoming you home again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 6, 2014

We stayed at this location in Jan 2014 for 3 nights. The hotel is well located off I-4 and the studio room was very spacious. I like the quietness around the hotel though it is not too far from I-4.Lots of restaurant, bars nearby. My wife was attending the conference next door so it was very convenient as we were travelling with the pet.

Common areas are very nice breakfast, gym, pool area and so on. All staff members we interacted with were pleasant. We will stay here again.

Room Tip: All pet owners have to stay in designated pet room on 1st and 2nd floor but the room were very clean...
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  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generalmanager825, Front Office Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review, March 9, 2014
Thank you for taking the time out to review our property, We are glad to hear you had a great time. We all hope to see you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Balneario Camboriu, SC
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 5, 2014

This is a great hotel for its value. Rooms are clean & staff are very helpful. The hotel is located in a quiet area that is close the outlets and Disney parks. The only minor downside is that there is no restaurant in the hotel (bar breakfast service) and the closest restaurants are a 20 min walk away, so if you are with family, a car is a must for meals. Overall, very happy and would definitely would stay there again

Room Tip: Opt for rooms that have a view to the parking lot, rather than the swimming pool court, to void nois...
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  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generalmanager825, General Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review, March 6, 2014
Thank you for staying with us and for sharing your comments. We are pleased you enjoyed your stay with us.
There are many restaurants within walking distance to the hotel and we are adjacent to a full service Marriott which offers a restuarant, bar and room delivery of selected menu items directly to your room at the Residence Inn.
We look forward to welcoming you home again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn by Marriott Orlando Lake Mary

Address: 825 Heathrow Park Lane, Lake Mary, FL 32746
Location: United States > Florida > Lake Mary
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Lake Mary
#5 Business Hotel in Lake Mary
#7 Family Hotel in Lake Mary
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Orlando Lake Mary 3*
Number of rooms: 119
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Also Known As:
Residence Inn Orlando/Lake Mary Hotel Lake Mary

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