We have a friend that works for choice hotels so we would be paying 40 bucks a night at most facilites ( friends and family rate). We had spent days reading reviews - After reading the reviews though - we felt the only possibliity for us was maingate east - which didn't qualify for the $40 discount - instead it would be gov't rate ( I'm a Federal employee) at $75.00 per night - still a great rate compared to Disney where we were headed. We've stayed on-site Disney 12 times over 15 years, at all three catergories and the campground. We were always very impressed and never had a bad experience, though we were looking to go inexpensive this time for a short getaway. Showed up at Comfort suites with a guaranteed reserveration for a non-smoking king suite - (reconfirmed the day before)
They gave us our room - go up to find two queens and a funky smell ( cigarettes, perfume, and mold).
Back down to request the king - The clerk says I'll give you an upgrade to a king - but won't charge us the difference ( big of them since it's what I had reserved and paid for already.)
Back up stairs ( hauling the luggage the whole time of course) to find our King room is strewn with garbage and dirty towels - the maids tip is still on the counter, obviously not made up and it's 9:30 at night.
Back down again - told them we were leaving and headed to Disney - Port Orleans French Quarter - immaculate room and great customer service -
We'll never stray again.
- Official Description (provided by the hotel):
- This Kissimmee hotel is located just 2 miles from Walt Disney World Resort and is a Disney Good Neighbor Hotel. Enjoy the great amenities at this hotel in Kissimmee like flat screen TV's, quad charging stations, complimentary deluxe hot & cold buffet breakfast and complimentary scheduled shuttle to all major Orlando theme parks. Relax by the outdoor pool or whirlpool spa any time day or night, or have a drink at Barracuda Bart’s poolside bar. The hotel is close to Osceola Heritage Park, Silver Spurs Arena and Disney ESPN Wide World of Sports. Bring the family to Comfort Suites Maingate East where great memories are made! ... more less
- Reservation Options:
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- Also Known As:
- Comfort Suites Maingate East Hotel Kissimmee
- Comfort Suites Kissimmee
- Comfort Maingate East
- Kissimmee Comfort Suites