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“October 2012” 4 of 5 stars
Review of Comfort Suites Maingate East

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Comfort Suites Maingate East
2.5 of 5 Hotel   |   2775 Florida Plaza Blvd, Kissimmee, FL 34746   |  
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Ranked #4 of 157 hotels in Kissimmee
Fort Myers, Florida
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
“October 2012”
4 of 5 stars Reviewed April 29, 2013

We came up here one night before going to a Disney hotel. We've been here many times before, but I always forget to write reviews each time. Everything was fine- clean, no noise, great location, and great price for a breakfast included, free parking, and free wifi.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSCustomer_Care, Comfort Suites at Comfort Suites Maingate East, responded to this review, May 1, 2013
Thank you for taking the time to review our hotel. We certainly take pride in providing every guest with comfortable and clean accommodations. It’s a pleasure to hear you enjoyed our convenient location, free hot breakfast and free parking. Your kind words serve as great encouragement to our entire staff. We hope to have another opportunity to provide you with an equally as great experience in the near future. Come back and see us again soon!
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1,244 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
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English first
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 28, 2013 via mobile

Everything at this hotel Is beautiful. The rooms,the breakfast, the scenery,the location, the staff are all great!! The pool and hot tub are very relaxing after a long day at the parks. Food and drinks at the tiki bar by the pool are delicious and reasonably priced. You can even buy all of your park tickets at the customer service desk to save time. This was my families first time staying at this hotel and believe me the next time we go to Kissimmee we will stay here again. We all can not wait to go back!!!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSCustomer_Care, Comfort Suites at Comfort Suites Maingate East, responded to this review, May 1, 2013
Thank you for the wonderful review. On behalf of the entire staff, we are so pleased to hear you and your family had such a great stay. I am delighted to hear you were able to enjoy so many of the hotel amenities. It would be our pleasure to welcome your family back anytime.
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Port St. Lucie, FL
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 27, 2013

When we visit Kissimmee we try to stay at the Comfort Suites Maingate East. Staff is always accomadating and friendly. Rooms are comfortable and clean. We try to get a room on the highest floor facing Old Town so you can look out your window at night and see Old Town lit up and can walk to it from the hotel. Prices are within our price range.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSCustomer_Care, Comfort Suites at Comfort Suites Maingate East, responded to this review, April 29, 2013
Thank you for being such a loyal guest and for the wonderful comments regarding our hotel. We take great pride in having a clean, customer service friendly environment for our guests. We certainly do look forward to seeing you in the future, and if there is anything we can do to be of assistance in the future, please do not hesitate to let us know. Again, thank you for staying, and we'll see you soon!
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York, United Kingdom
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 24, 2013

I have reviewedplace before,and every time I return it just keeps improving since my last visit in November 2012 the breakfast has more choice the BOLD coffee is still the best I ever tasted and the rooms and the service are extremely first class, I said before I would not stay anywhere else and that still goes.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSCustomer_Care, Comfort Suites at Comfort Suites Maingate East, responded to this review, April 26, 2013
Thank you for taking the time to review our hotel. It is a pleasure we have earned your patronage here at the Comfort Suites in Kissimmee. I am very pleased you were able to take advantage of the free deluxe hot and cold buffet breakfast. We pride ourselves on providing every guest with the best customer service and experience possible. I am so happy you were able to experience our wonderful Team and enjoy your visit with us. Thank you again for taking the time to share your experience at our hotel.
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Vancouver, B.C.
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
165 helpful votes 165 helpful votes
5 of 5 stars Reviewed April 23, 2013

We stayed at the Comfort Suites Maingate East over Spring Break of March 2013 for our family trip to Disneyworld. The rooms here were just right for our family of 4, with 2 queen beds plus a hideabed that folded out so the kids each had their own bed. On the desk was a charging station for your electronics and a flat screen TV. A fridge, microwave and coffeemaker with extra sink completed the room, which was kept tidy by our friendly maid.The amenities were impressive for a chain hotel. Large pool, hot-tub, bar, full buffet breakfast that was included with many items hot and cold. There was something for everyone.The hotel was a close drive to Disney (10-15 mins).

The shuttle times were not appealing for us so we chose to drive. I will include them here as I looked before our trip started for times, but to no avail. During our stay the shuttle times were to Magic Kingdom at 10:20 and 11:25 am or Epcot departing at 9:05 and 11:25. There were no direct drop offs to Animal Kingdom or Hollywood Studios. The return times were MK 7:45pm &10:30pm, Epcot 8:45 & 9:30 pm. To Universal and Seaworld the departure times was 7:45am and return at 6pm. That said, we paid the parking fee of $14 per lot and it made our trip so much better. We even came back early afternoon sometimes and had a nap, swim, dinner and back to the parks.

This hotel had a very resort like feel to it. The pool was well maintained and the hot tub was a haven to soak in after a busy day at the parks. There were always plenty of clean towels for the pool, even at 11pm! The pool and hot tub were open 24h, which was nice, but we did wonder when they put in the necessary chemical treatments? The bar was open till 11 but I found the drinks pricey (most $6.70) so we went a few blocks over in the car to the Publix where we purchased drinks and the all important gluten-free bread that we needed. We were able to use the toaster in the breakfast area for our own bread, and add it to the many choices offered each day. Eggs, bacon or sausage, waffles and other items were offered every day. Little additions such as whipping cream for your hot chocolate or waffles, fruit toppings, powedered sugar and flavored creamers for your coffee were the icing on the cake, so to speak. All day complimentary coffee and tea were offered in the eating area. A few times we ate dinner at the Red Lobster at the end of the street, which offered good value and was within walking distance. Tourist info booklets located in the lobby offer coupons for nearby restaurants.

On our second to last day there, 4 tour buses full of kids pulled up in the morning and headed straight for the buffet. Well mannered but tired, they lined up to get some breakfast. The chaperones came by and told us to go to the front of the line and not to wait in line. This was much appreciated. It would have been nice to be informed this would happen beforehand, as nobody seemed to expect a huge line first thing in the morning which made for a few grumpy patrons.

I highly recommend this hotel and would stay again. So glad we chose this hotel to spend our vacation in. We used the Entertainment Book hotel bucks to save on our room price, and paid around $82 per night when all other prices I could find were $99 at the time.

The only negative thing we encountered at the hotel were 2 things. The concierge desk knew nothing about where to find restaurants and stores. We asked if there was a Red Lobster nearby, and nobody knew. It's just down the street! The second thing was that there are NO stairs down to the lobby. The stairwell leads you outside. So if you don't want to wait for the elevator you have to go outside and around back in the front.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSCustomer_Care, Comfort Suites at Comfort Suites Maingate East, responded to this review, April 24, 2013
Thank you for taking the time to review our hotel. It’s a pleasure to hear you had a wonderful time here at the Comfort Suites in Kissimmee. Our goal is to have every guest feel welcome and comfortable while experiencing extraordinary customer service. I sincerely apologize you were unable to take advantage of our complimentary shuttle service and that the concierge desk was unable to assist you with local restaurants and stores. I assure you I will speak with the staff immediately to assure they are assisting guests in every way possible. I am so happy you were able to experience our wonderful hotel and enjoy your visit with us. Come back and see us again soon!
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clearwater, fl
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 21, 2013

We have stayed at comfort suites numerous times before and this time was no different. Rooms large, comfortable and clean. Beds are comfortable with lots of nice pillows.Pool bar was nice addition. The morning breakfast is one of the better ones around especially if you have kids. Would highly recommend if you are in the area or attending one of the parks.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSCustomer_Care, Comfort Suites at Comfort Suites Maingate East, responded to this review, April 22, 2013
Thank you for taking the time to share your feedback. I am happy to hear how much you enjoyed your stay with us and found comfort in the hotels accommodations. Our goal is to provide the highest level of service to all guests, whether you are here for one night or many. It's great you were able to take advantage of the complimentary breakfast and pool bar. It would be our pleasure to provide you with another superior experience next time you are in town.
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Fife
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 21, 2013

So very glad we changed our accommodation for this visit to Florida, and for the little extra it cost, this surpassed our expectations.
Pleasantly surprised by the size of our suite, very clean & the two Queen size beds were very comfortable. Our housekeeper did a really good job every day, although we were never very sure what time she would get to us. The times varied from 8.30am - 3pm. But she was happy to come back if we weren't quite ready.
Breakfast was always hot and plentiful, with something to suit everyone. I just wish someone would take the time to clean the tables as the area was very busy at times.
Pool area is kept very clean & tidy, and the pool itself is cleaned regularly
Only a couple of areas could be improved - I would have preferred windows that opened - none of them did - although the ceiling fan & Air Conditioning did a fine job.
Rather smelly drains in the bathroom - I decided to keep the door closed as it was quite powerful when we first entered the room.
As mentioned in other Reviews, this Hotel regularly plays host to School Groups/Choirs, and on more than one occasion they had to be reminded to keep the noise down late at night.
Otherwise, a very nice place to base yourself.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSCustomer_Care, Comfort Suites at Comfort Suites Maingate East, responded to this review, April 22, 2013
Thank you for taking the time to review our hotel. It’s a pleasure to hear we have surpassed your expectations, you were pleasantly surprised with the size of your suite and found the room very clean and comfortable. I am pleased you were able to take advantage of our hot and plentiful breakfast and our outdoor heated pool. I can assure you, the maintenance team will be looking into the issues you encountered with the smell from the drains immediately. On behalf of the entire staff, it would be our privilege to provide you with another superior experience the next time you're in town.
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Additional Information about Comfort Suites Maingate East

Address: 2775 Florida Plaza Blvd, Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Kissimmee
#4 Top resorts Hotel in Kissimmee
#4 Luxury Hotel in Kissimmee
#4 Spa Hotel in Kissimmee
#5 Romantic Hotel in Kissimmee
#10 Business Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Maingate East 2.5*
Official Description (provided by the hotel):
This Kissimmee hotel is located just 2 miles from Walt Disney World Resort and is a Disney Good Neighbor Hotel. Enjoy the great amenities at this hotel in Kissimmee like flat screen TV's, quad charging stations, complimentary deluxe hot & cold buffet breakfast and complimentary scheduled shuttle to all major Orlando theme parks. Relax by the outdoor pool or whirlpool spa any time day or night, or have a drink at Barracuda Bart’s poolside bar. The hotel is close to Osceola Heritage Park, Silver Spurs Arena and Disney ESPN Wide World of Sports. Bring the family to Comfort Suites Maingate East where great memories are made! ... more   less 
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Also Known As:
Comfort Suites Maingate East Hotel Kissimmee
Comfort Suites Kissimmee
Comfort Maingate East
Kissimmee Comfort Suites

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