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“Great hotel, would stay again.” 5 of 5 stars
Review of Comfort Suites Maingate East

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Comfort Suites Maingate East
2.5 of 5 Hotel   |   2775 Florida Plaza Blvd, Kissimmee, FL 34746   |  
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Ranked #4 of 158 Hotels in Kissimmee
Carolina Beach, North Carolina, United States
Contributor
17 reviews 17 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Great hotel, would stay again.”
5 of 5 stars Reviewed February 18, 2013

I stayed here with a group of about 30. The hotel staff was very friendly and helpful. The hotel was within walking distance to a cute boardwalk amusement park that looked fun but we couldn't fit it into our schedule. The rooms were clean and the water in the shower was always hot even after three other people taking showers before you. The hotel also had a nice snack bar area by the pool open until 10pm which had chicken nuggets and fries for and $3 great alternative to the over priced park food. Over all everything was great including the hotel's breakfast every morning and I would stay again.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSCustomer_Care, Comfort Suites at Comfort Suites Maingate East, responded to this review, February 26, 2013
Thank you for writing such a great review! I’m glad you were able to enjoy your stay and found the staff to be very friendly and helpful. We work hard to provide our guests with superior customer service. We do have a nice pool bar next to our heated outdoor pool and hot tub for guests to enjoy. Come back and see us anytime, hopefully you will be able to enjoy the surrounding entertainment.
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1,339 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (229)
Date | Rating
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English first
Winnipeg, Manitoba, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 17, 2013

We stayed here for one week (family of 4, younger children) and were very satisfied with our stay.

We had a 2 Queen room with partial room divider - our room was very clean with good bedding, comfortable beds, fridge, coffee maker, microwave and sink/counter area. Housekeeping did an excellent job and kept us well-stocked with toiletries and coffee supplies. Our kids enjoyed the pool area and it was always stocked with clean towels. It had loungers and tables and you could eat breakfast out there in the mornings if you wanted and we ordered pizza and ate / swam out there one evening. There was also a pool area bar, with coupons for drink discounts. The free breakfast was excellent and featured a rotating selection of meats/eggs and an ample daily supply of cereals, yogurts, breads, and waffles made for you (great selection -- blueberry, chocolate chip, plain, mickey mouse shaped). There was a small 24 hour convenience stiore/gift shop that was actually reasonable, considering it was in a hotel. Staff were friendly and there were no errors or issues with our reservation.

This hotel is very conveniently located and for reference, it took us about 10 minutes to drive to Disney and 20 minutes to drive to Sea World. There are plenty of amenities nearby - drug stores, grocery stores, restaurants, Target, etc.

The only thing that we can think of that may be an issue for some is that the hotel faces an amusement park (Old Town) that was a little lively at night and people very sensitive to noise might notice it at night -- was not an issue for us.

Overall, we have no complaints about this hotel and we got an even better deal by doing the pre-paid rates on choicehotels.com.

Room Tip: Ask for a room that does not face the amusement park if you are ultra sensitive to noise.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSCustomer_Care, Comfort Suites at Comfort Suites Maingate East, responded to this review, February 26, 2013
I love seeing that you have enjoyed your stay! I’m pleased we were able to meet all your needs and expectations. I apologize it does stay a tad bit noisy in the area because we are located near many attractions. If you are sensitive to the noise we would be happy to take your request for a room on the other side of the hotel if it is available. It’s nice to see you were able to stay in at night and enjoy a pool side meal with your family.

Thank you for taking the time to review our hotel. We hope you to see you again soon!
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San German, Puerto Rico
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 15, 2013

Went with my family (wife and 2 kids, 7 and 8 years old) in january for a week to run the Disney half marathon. Free internet and parking. Breakfast buffet is good and plenty. Can get crowded (breakfast area) but you can eat it in the pool area if you want. Service was good. We arrived very early and they let us check in before noon. When leaving they allowed us to check out at 2pm. That was NICE and helpfull. You are walking distance (5minutes) from oldtown. Not a bad place to hang out and have a good time. 5 min walk to a minigolf and very close to a ton of restaurants,fast foods and souvenirs shops. Pool area was clean and the water warm . 10 minute drive to disney parks. Room has microwave and small fridge. Our room had 2 beds and sofa-bed. Nice TV. No problems with the room. The safe wasnt working. Ice machine in our floor . I stayed in a Buena Vista area hotel a while ago and i liked this area a lot more. Front desk guys where friendly and helpfull. Good price. I do recomend this place. I booked it in a flight,hotel,car package using travelocity .

Room Tip: I stayed in 4th floor and was good.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSCustomer_Care, Comfort Suites at Comfort Suites Maingate East, responded to this review, February 26, 2013
Thank you for taking the time to review our hotel. It’s great to hear your stay was problem free and you were able to enjoy some quality fun time with you family. There is plenty of entertainment surrounding our hotel as you have mentioned and we do provide complimentary transportation to many of the attractions that might be a little further out. I’m pleased you enjoyed the amenities in the room and I apologize there were some issues with the safe. I will speak with maintenance right away and have them look into it.

We hope to see you again soon!
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Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2013 via mobile

This place is great! Clean, pleasant staff, excellent pool with bar. A perfect get away. Close to old town, which provided cheap entertainment. My favorite and least favorite would be the bathrooms
The giant jet tub is,wonderful for soaking after a long day or traveling or relaxing after walking all day. However, the giant jet tub also makes it hard to get out of the shower. Need a stepladder hard. I also experienced some major pooling of water around the tub that spilled onto the floor. Not sure if all rooms do this, but mine sure did. Housekeeping did provide extra towels to help with the wet floor
I would still stay here again, and recommend it to friends and family.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSCustomer_Care, Comfort Suites at Comfort Suites Maingate East, responded to this review, February 26, 2013
Thank you for the review! I am pleased you were able to experience our wonderful staff and excellent pool. Our hotel is definitely a great place in an excellent location, near many attractions. I apologize for the inconvenience caused by the jet tub, I will be sure to have maintenance look into it immediately. I am happy housekeeping was attentive and provided you with the extra towels for cleanup. I’m very happy you enjoyed your stay and would like to welcome you back anytime!
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florida
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 11, 2013

My family stayed at this hotel because i had a high school reunion at a friends house. My husband and two teenagers boys stayed here and have no complaints. Was super clean, pool very nice and breakfast plenty. Will go back during the summer and will definitely stay here again. Fun stop is steps away from the hotel.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSCustomer_Care, Comfort Suites at Comfort Suites Maingate East, responded to this review, February 26, 2013
I am very happy to see you had a great stay and “Loved It”! It’s great your entire family was able to have a good time and take advantage of our pool and free breakfast. We are in a great location for some family fun near many attractions such as the Fun Spot and Old Town Entertainment. We look forward to seeing you again this summer!
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The Villages, Florida
Top Contributor
88 reviews 88 reviews
9 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 10, 2013 via mobile

Great bargain especially for Florida residents. Clean spacious suites, great breakfast, swimming pool and hot tub. Good wi fi. Attentive staff at check in and housekeeping, we needed minor fix to room fridge, 10 minutes from call. Easy drive, 5 miles, to Disney. Only inconvenience was pedestrians crossing road thru old town to get in/out.

Stayed February 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSCustomer_Care, Comfort Suites at Comfort Suites Maingate East, responded to this review, February 26, 2013
Thank you for taking the time to review our hotel. Our goal is to provide guests with an enjoyable and comfortable experience during their stay. With your comments I am able to see what we are doing right, and where we can improve. It’s great to see you have enjoyed the accommodations and found the suites to be clean and spacious. We would like to welcome you back anytime!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Indiana
Top Contributor
67 reviews 67 reviews
17 hotel reviews
Reviews in 33 cities Reviews in 33 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 7, 2013

My husband & I were attending a conference at the Gaylord Palms & stayed here 3 nights. The suite was spacious & WiFi worked OK. The large continental breakfast is one of the best - lots of choices incl. biscuits & gravy, eggs, sausage, waffles (they make them for you), etc. This is a busy hotel, but there is enough seating to handle it. The staff is friendly. Room was clean. Only negative -- 2 elevators are slow. This hotel is tucked back behind Old Town, but it wasn't noisy at this time of year. It is VERY convenient to everything & was reasonably priced. We chose it because of the good ratings & weren't disappointed. Will stay there again next year. We always try to earn our Choice Hotel points, too. Also has a 24/7 little business area where we could print off our boarding passes for our flight home.

Room Tip: Higher floor on the back side.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSCustomer_Care, Comfort Suites at Comfort Suites Maingate East, responded to this review, February 26, 2013
On behalf of the entire staff, I would like to thank you for the wonderful review. It’s great to see you were pleased with your suite and the free deluxe hot and cold breakfast. I am happy you were able to enjoy our wonderful staff and clean rooms. I apologize for the noise created because of the heavy traffic due to our popular location. Please be assured I will be speaking with the maintenance department to insure the elevators are working properly. We appreciate your loyalty and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Maingate East

Address: 2775 Florida Plaza Blvd, Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Kissimmee
#4 Romantic Hotel in Kissimmee
#8 Business Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Maingate East 2.5*
Number of rooms: 198
Official Description (provided by the hotel):
This Kissimmee hotel is located just 2 miles from Walt Disney World Resort and is a Disney Good Neighbor Hotel. Enjoy the great amenities at this hotel in Kissimmee like flat screen TV's, quad charging stations, complimentary deluxe hot & cold buffet breakfast and complimentary scheduled shuttle to all major Orlando theme parks. Relax by the outdoor pool or whirlpool spa any time day or night, or have a drink at Barracuda Bart’s poolside bar. The hotel is close to Osceola Heritage Park, Silver Spurs Arena and Disney ESPN Wide World of Sports. Bring the family to Comfort Suites Maingate East where great memories are made! ... more   less 
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Also Known As:
Comfort Suites Maingate East Hotel Kissimmee
Comfort Suites Kissimmee
Comfort Maingate East
Kissimmee Comfort Suites

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