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Quality Inn & Suites Kissimmee: Traveler Reviews

2.0 of 5
2945 Entry Point Boulevard, Kissimmee, FL 34747
Hotel amenities
Quality Inn & Suites Kissimmee
Ranked #12 of 162 hotels in Kissimmee
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222 reviews from our community

Traveler rating
    113
    83
    19
    5
    2
See reviews for
Families
98
 
Couples
74
 
Solo
6
 
Business
13
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Newfoundland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“HIGHLY Overrated.”
2 of 5 stars Reviewed December 15, 2012

I booked this property based on the ratings on here. The desk staff were very friendly and helpful. The young girl who brough the crib to us actually made it up for us. The breakfast was okay and met our needs. However, the room left much to be desired. The tub had rust in it. My husband was even less impressed but since it was only one night we decided to stick it out. We didn't plan to check out until 11am but around 10am, while our baby was napping, housekeeping showed up to clean the room because we were apparently checking out. I explained that yes, we were, in an hour. Between her lack of English and my lack of Spanish that conversation took close to 10 minutes. It was just not a good experience for us. Would not stay here again.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask ninner about Quality Inn & Suites Kissimmee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
1 review
4 helpful votes 4 helpful votes
“Clean Hotel, Great Price.”
5 of 5 stars Reviewed December 6, 2012

We got to the hotel very late at night, tired from the 8 hour flight. Kids where very tired and impatient. couldn't wait to get in bed. The front staff ( Mike and Leila) was very kind and got us in a room quickly. Rooms where clean and sanitary and had a fresh smell when we walked in. Beds where clean and comfortable.

They have a variety of things to choose from for breakfast and every day is something different. My two kids (6 and 8) got along with Leila really well. We stayed there for 6 days but it felt like they were friends for very long. We got really comfortable with the staff. The kids would ask for Leila every morning as soon as we go to breakfast. Her friendly smile brightened up our day.

Mikes was very polite and energetic individual, very helpful and accommodating. We were not sure about the places to eat around there and he recommended a pizza place Gill's New York Pizza right across the street. This place was new but had great food and service as well. We ate here a few times and never had any complaints.

In addition, The hotel is in a safe neighborhood which was very important for us because of the kids. We felt safe. It is close to everything. Disneyland, our main attraction was only minutes away. They have many places for adults as well, nice pubs, shopping outlets and my fav, downtown disney. The hotel had shuttle that was very helpful. Mike always made sure we had a ride even if shuttle was out. Over all a great place and really kind/ kid friendly staff. I would surely go back again and again.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
“Excellent Customer Service”
5 of 5 stars Reviewed December 3, 2012

This hotel is not a 5 star hotel, it is older but has been refurbished nicely. I have stayed in 5 star hotels and you are nickel and dimed for every service. This Quality Inn had great beds (slept better than at home!) and a good breakfast with eggs, sausage, cereal, etc. The staff were excellent and remembered who we were and went above and beyond to make us comfortable. They held packages, had wifi and more for no additional charges and we got a great rate to begin with!! Highly recommend and we will be back!!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, PA
Top Contributor
375 reviews 375 reviews
261 hotel reviews
Reviews in 252 cities Reviews in 252 cities
547 helpful votes 547 helpful votes
“Ridiculously over-rated on Tripadvisor”
3 of 5 stars Reviewed December 3, 2012

I just don't get the 4.5 star rating of this motel on Tripadvisor. As a frequent traveller, and platinum member in the Choice Hotels loyalty program, I'm simply dumbfounded. Folks, this is a garden-variety, extremely average Quality Inn. No more and no less. It's decent value, but it's not special in any regard that I observed.

First, it's an older motel with doors opening to outside walkways (think 1970s Holiday Inn). Someone in a review claimed to get 2 queen beds, but our rooms had the smaller double beds. Room decor was good -- probably the single best feature of this motel -- with brightly painted walls, animal-themed art work and functional Quality Inn-like furniture. The beds were OK, and featured Quality Inn's odd small pillows. Twice, we had a very loud roar from the water pipes (as loud as a lawnmower in our room) lasting about a minute. It woke me up as I was falling asleep. Very odd.

Breakfast was poor, at least in the sense that it was a breakfast you'd eat only because it's free, not because it was any good. Despite lavish tales here of a good hot breakfast, the hotel features 2 hot items a day (plus the ubiquitous waffle maker). For our breakfast, we had sausage links (decent) and egg frisbees (terrible). Add your low-quality bread products, some basic yogurt and fruit and voila -- a very typical free breakfast from Quality Inn and other budget motels.

There are pros and cons to the hotel's location. If you're headed to Disney, it's close, right on the southern border of Disney's (large) property. It's also in one of the tackiest stretches of sprawl surrounding Disney: nearby businesses are all tourist-trade places featuring towel/t-shirt deals, cheap buffets, etc. As a tourist, you might want to visit some of these places, but there's sure no "Disney magic" outside your window.

Bottomline, this is a fine place to crash if you're visiting Disney and just want a cheap, decent nearby motel. But if you're expecting something special -- as suggested by it's very lofty tripadvisor score -- you'll possibly be as disappointed as I was. And left wondering why Orlando motel reviews are much less reliable than most tripadvisor reviews.

Stayed December 2012, traveled with family
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lancs
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Easy to reach Disney”
5 of 5 stars Reviewed December 1, 2012

Great hotel - within easy to reach Disney.
Also within easy reach of lots of places to eat.
Clean and tidy hotel inside and out.
Food was good and staff were very helpful.
We would definitely return next time we plan to visit Florida.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask calldebbie5 about Quality Inn & Suites Kissimmee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super 8 Kissimmee/Orlando/Maingate
Great value on a similar hotel
Kissimmee, Central Florida
4 of 5 stars 274 Reviews
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Additional Information about Quality Inn & Suites Kissimmee

Also Known As:
Quality Hotel Kissimmee
Quality Hotel
Quality Inn And Suites
Masters Hotel Maingate
Masters Hotel Kissimmee
Masters Inn Maingate
Address: 2945 Entry Point Boulevard, Kissimmee, FL 34747
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotels in Kissimmee
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Quality Inn & Suites® hotel is just two miles from Walt Disney World theme park and is conveniently located near many local points of interest.This Kissimmee, FL hotel offers free scheduled transportation to all Walt Disney World theme parks, Seaworld Orlando marine adventure park and Universal Studios Florida theme park.Additional attractions close to this Kissimmee, FL hotel include:Downtown Disney shopping, dining and entertainment areaDisney's Typhoon Lagoon water parkArabian Nights Dinner TheaterUniversal Studios Florida theme parkThis Florida hotel provides corporate travelers with additional conveniences like a public computer with Internet access, and access to copy and fax service.All spacious and well-appointed guest rooms at this Kissimmee, FL hotel are furnished with pillow-top mattresses, coffee makers, curved shower rods, hair dryers, desks, irons, ironing boards, safes and cable television. Select suites offer additional features including sofa sleepers, and kitchen facilities with microwaves, refrigerators and mini bars.Laundry facilities are located on the premises and ample parking is provided. For added convenience, this is a pet-friendly hotel(WE ONLY HAVE 3 PET FRIENDLY ROOMS); fees apply.When you want to stay close to all the best Kissimmee and the surrounding area offers, make the Quality Inn & Suites hotel your home away from home in Florida. We have everything you need to make your trip relaxing and affordable. Make a reservation with us today and enjoy our outstanding service, inviting accommodations and great location. ... more   less 
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