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“Wonderful place!” 5 of 5 stars
Review of Polynesian Isles Resort

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Polynesian Isles Resort
3.0 of 5 Resort   |   3045 Polynesian Isles Boulevard, Kissimmee, FL 34746   |  
Hotel amenities
Ranked #3 of 160 Hotels in Kissimmee
Certificate of Excellence 2014
Tybee Island
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Wonderful place!”
5 of 5 stars Reviewed May 10, 2014 via mobile

We just spent a week at this resort. It was wonderful. The 2 bedroom units were extremely spacious. They were very well equipped with top brand appliances and every thing was very clean. They have 2 pool areas with plenty of chairs and tables. Pools are very clean and well maintained. The grounds are very luscious with a great tropical feel. We went there for a much needed vacation and we surely got it. We never left the resort, except to go to the Super Walmart that is 5 minutes down the road. We plan to return very soon! Just for your general information, you might want to avoid buildings 5 and 6. The porch and the master bedroom sit near I-4 and can be annoying. I booked this with RCI and typically RCI people get the least desirable accommodations at any resort. This is why I am passing along my thoughts on the location of bldg 5 and 6. At any rate, we had a very fine, relaxing time and will definitely return!

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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517 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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English first
Telford, United Kingdom
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 23, 2014

Excellent resort, great location. Apartment was large, clean, well equipped and comfortable. Suited my family of 4 perfectly. We will certainly return.
To balance the deserved praise, the one improvement I would like to see is regarding the gym. This has one treadmill, one bike and three weight machines only. I was told that entry is capped at 3 people and on multiple occasions I tried but failed to have time on the treadmill. There is space for more treadmills, and free weights .... So come on, invest in this and you can make an excellent resort even better. :)

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Polynesian Isles Resort, responded to this review, April 26, 2014
We are thrilled you enjoyed your recent stay at Polynesian Isles Resort. Our resort is ideal for family vacations from our spacious accommodations, to our fun-filled nearby attractions and many on-site activities.
We regret to hear of your dissatisfaction with our fitness center. While you are correct that our fitness center is a bit limited, we still do offer all of the basic gym essentials. To avoid any discomfort, we do like to keep this room less compact, and we apologize if this caused you any inconvenience. When looking into future resort development options, we will certainly take your feedback into account.
We hope that you will choose to stay with us again for another family getaway.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 21, 2014

My family and I booked one of their bigger fully equiped rooms. It had everything we needed! It was like an apartment. When we first stepped into our room, we were completely blown away, because we were very skeptical at first! (a lot of the pictures on Trip Advisor seem to be outdated) All the appliances and electronics looked like they were recently upgraded. All the rooms were nice and clean. The beds were comfortable. The huge balcony was a plus. Pools were great. It's about a 3 minute drive from Wal-Mart which we found very helpful. The staff was friendly and professional. I thought I was going to get drilled with questions when I cancelled my attendance to their time share meeting, but NO! they thanked me for letting me know and that was that. I was pleasantly surprised that they didn't try to convince me to resechedule. Its in very close proximity to Disney World and plenty of restaurants. I gotta send Shelly (concierge) a shout out for recommending Lobster Feast! We loved the all you can eat lobser and crab legs buffet!!!! It's a very nice place to stay! I'm glad we stayed and we will come back! They will have my business again, God willing :-)

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Polynesian Isles Resort, responded to this review, April 22, 2014
Thank you very much for your favorable review. We are so happy to hear we exceeded your expectations and provided you with the luxurious and worry-free getaway you deserve. Our close proximity to various dining and entertainment options is a convenience we are thrilled to hear you were able to take advantage of. Your comments about Shelly have been forwarded on to our Concierge Manager, and we are sure she will be happy to hear you noticed her efforts and thoroughly enjoyed her suggestion. Our team here at Polynesian Isles Resort truly appreciates you taking the time to provide your positive comments, and we look forward to welcoming you back for another amazing stay!
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Yakima, Washington
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 20, 2014

We stayed at this property the 1st week of March 2014 for a Disney World vacation. There were 4 adults in our party. We liked everything this property had to offer. The room was spacious and clean. Check in was a very good experience, We were attempting to check in early and they were able to get a room cleaned and inspected for us within a hour which was much appreciated. The property has many fun activities for all ages going on daily for folks who just want to hang out at the property. We spent most of our time at Disney World but were able to drive around and check out some of the local places in the area.

We stayed in Florida for 2 weeks total our 1st week was on the Carnival Legend out of Tampa our 2nd week was in Kissimmee. The one thing we all appreciated was the on site laundry and in our case because we stayed in the Phase 1 condos so our laundry machine was located in our room. In Phase 2 & 3 the laundry is located right outside your front door and shared between 2 condos. We were fortunate enough to get a ground level room as I did not see any elevators anywhere on the property.

The location of this property is about 7 miles from Disney World and close to lots of shopping and dining. This property has 24hr security and a guard at the entrance at all times. We noticed when driving around the area that there are much cheaper properties to stay at in Kissimmee which we checked out a few just out of curiosity. Nothing we found had accommodations as nice as where we were staying. We will definitely come back to this property again when we return to this area for another Disney World vacation.

Room Tip: Request a room in Phase 1 if you would like a laundry machine in your room. That was a really nice f...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 16, 2014

We stayed here for one night. I wish it was longer, but we had reservations at another resort to go to. The staff was very friendly. The rooms were updated and immaculate. The pools were very nice. I would stay here again without a thought.

Stayed April 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Polynesian Isles Resort, responded to this review, April 17, 2014
We are saddened to hear you were with us only one night, but are glad you enjoyed your stay. Our goal is to provide exceptional customer service and comfortable accommodation for our guests. Thank you for sharing your experience and we look forward to your return to the Polynesian Isles Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milford, Massachusetts
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 12, 2014

My sister and I stayed here for nights. I was a bit nervous as I thought this place would be run down and outdated. We called when our plane landed to see if we could get early check in and they had a room ready for us.

Arrival:
When we arrived we were greeted by Connie at the front desk- she is a wonderful and upbeat person. We had booked a 1 bedroom but were upgraded to a 2 bedroom upon check in. We stopped by the welcome desk and were given a few restaurant recommendations and park maps, which helped plan out our days.

Room:
We stayed in building 10 on the 3rd floor. Our room was awesome! The first bedroom had 2 twin beds and a bathroom attached. The kitchen was beautiful with granite countertops, a stove, microwave, full fridge and plenty of cabinet space. The dining room had a huge table and 6 chairs. Living room had a nice flatscreen, couch and 2 chairs. master bedroom had a VERY comfortable king size bed, a shays lounge and a smaller tube tv. The master bath was huge- had a shower, jacuzzi tube and double sink.

Pool:
They have 2 pools, one was conveniently located right across from our building. Plenty of chairs and a few tables as well. Pool was nice, but there are a crazy amount of little lizards around the property. Some may find this charming to the hotel, I however found it distracting and hard to relax by the pool when they were scurrying around in front of me. The ants are also out of control by the pool.

Overall our stay was great. About a 20 minute drive to Universal and a 15 minute drive to Disney. Plenty of restaurants and shopping near the area. There is a 24hr security guard which was nice. When booking this hotel, make sure to read the newest reviews, this place is updated and very nice for everyone.

Stayed April 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherwood Park, Canada
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed April 8, 2014

Nothing but rave reviews from myself and family. Polynesian Isles was our home away from home. Extremely comfortable, spacious accommodations for our family. We were a party of 2 adults and 2 teenagers in a 2 bedroom unit (could probably sleep 6 max. with the sleeper sofa). We stayed in room 931 for 12 nights (on 3rd floor as recommended by other reviewers).

We started off by pulling in at 2 am and were welcomed and directed by a friendly security guard to the front desk. Check-in was quick and precise by very friendly and helpful front desk. This set the tone for the rest of the week. I have given a detailed review below; as I believe this condo complex deserves.

Staff
- always friendly staff at front desk, security and other staff
- everyone waves to you and makes you feel like you are part of a small community
- checked in very late and missed the timeshare presentation (asked but not pressed to attend later)
- left my iPad in the fitness room and it was returned
Kitchen
- Well stocked kitchen with granite counter tops (everything you need for utensils)
- Dishwasher, fridge, stove, oven, microwave and all the amenities of home
- 6 seat dining area with 3 seat breakfast nook
Bathrooms
- 2 rolls of toilet paper per week (make sure you get some)
- Large ensuite with large jetted tub, shower, toilet and double sinks
TVs
- TVs in living room (with DVD player), main bedroom and 2nd bedroom
Living room
- pullout sofa and 2 arm chairs in living room
- Nice little 2 chair screened deck with ceiling fan
- computer desk with WIFI that is not always available except later at night and early in morning due to multiple users
Bedrooms
- Very comfortable beds and bedding with ample pillows
- 2nd bedroom with separate bathroom (shower/tub, toilet and sink)
- 6 large pool towels supplied in room
Other Amenities
- Once a week scheduled housekeeping provided
- 2 computers in main building with good internet hardwire connection and printer
- gym with an exercise bike, treadmill and a small Cybex weight stack machine
- Free Orlando Sentinal paper everyday (pick up at main reception)
- Super Walmart just 1 mile away
- Outlet mall stores just 1.5 miles and 4.5 miles away
- 12 minutes to Disney parking and 17 minutes to Universal parking
Pools and Grounds
- 3 very nice pool areas with lots of comfortable loungers
- Various hot tubs located throughout complex
- Pools and hot tubs open 8 am to midnight every day
- Little mini putting green, some tennis courts and basketball courts on the grounds as well (equipment at front desk)
- each building has a propane barbeque (tools at from desk) with picnic table gazebo
- Well kept grounds with a picturesque waterfall and fountain by building 9

Room Tip: Echo sentiments about top floor. We requested and got top floor on reservation. Building 9 quieter...
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Polynesian Isles Resort

Address: 3045 Polynesian Isles Boulevard, Kissimmee, FL 34746
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Kissimmee
#2 Romantic Hotel in Kissimmee
#6 Family Hotel in Kissimmee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Polynesian Isles Resort 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Diamond Polynesian Isles Kissimmee
Sunterra Resort Polynesian Isle
Sunterra Polynesian Resort
Polynesian Isles

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