I accidentally left my pillow at this hotel and when I called about it, they transferred me to reservations who gave me attitude. I called back a couple days later, they told me they would look into it and call me back. It's been 2 weeks and I'm still waiting for their call. They have probably taken it as their own, it was definitely nicer than the ones in the room.
When I got this room for $20 on Priceline, I should've had an idea what I was getting. The hotel is old and outdated. It was obviously a chain hotel at one point. Great location and they do have limited transportation to the theme parks.
The room was clean but the furniture was scratched and the bed was like a trampoline. There is a $5 resort fee that is not advertised.
- Official Description (provided by the hotel):
- Conveniently located in Kissimmee, the Seralago Hotel & Suites offers one of the best values in the area. Relax in one of our 614 rooms and suites, swim in our 2 heated, Olympic-style swimming pools or let the kids splash in our kiddie pool. You've found the hotel that allows you to stay right near all the Orlando and Kissimmee attractions you've come to experience - Magic Kingdom(R) Park, Disney's Hollywood Studios™, Epcot(R), Disney's Animal Kingdom(R) Theme Park, ESPN Wide World of Sports(R) Complex, SeaWorld Orlando, Discovery Cove, Aquatica and Universal Studios Florida(R)/Islands of Adventure(R) and CitiWalk - while providing you with a nearly unlimited number of things to do when you're not experiencing the magic of the theme parks. Additional services include transportation to Walt Disney World and Universal Studios, Disney tickets at our Guest Services Desk to help you customize your experience to fit you plan and budget and welcome information that will provide you with tips on getting the most out of your vacation. With a professional staff and family-friendly accommodations at a great value, our hotel is the best way to experience all that the Orlando region has to offer. Whether you are staying with us for your family vacation, family reunion, wedding, convention, trade show or sports event you'll find everything you need close by. ... more less
- Reservation Options:
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- Also Known As:
- Seralago Hotel Kissimmee
- Seralago Kissimmee