We were a bit dubious at first as there were quite a few negative comments. When we arrived we were pleasantly suprised.
All i can say is, the people that have left negative comments must want to pay motel prices but receive 5* accommodation.
The rooms were cleaned everyday, The shower curtain was replaced everyday.We had clean towels and toiletries everyday.
All bar one of the staff on the front desk was lovely.
Fantastic location, price very good considering it's one of the nearest hotels to Disney.
Unfortunately there are a couple of negative, just to take into consideration:
No safe in the room. You have to use a safe deposit box located in reception, we were told it was 24hr...unfortunatley not. You cannot use it after around 10pm or before 7am. Apparently there are safes in some of the rooms but we are unsure which ones.
The hotel shop shuts for 3 hours in the afternoon. (lack of staff i presume, and lets face it, you will probably be out at a park and not need it anyway.
The pool bar was rarely open. This maybe because the Floridians thought it was freezing and no-one would be using the pool (Its was mid 80's the whole trip, this is cold to them) The actual bar and shop is located just behind the pool bar anyway so no great shakes.
The double beds are very small, however if they have the rooms spare they will move you to another room that has bigger beds.
The negatives make is sound horrible but they are really little things.
The security is fantastic, whenever i was standing on the balcony (i am a smoker so i was out there alot) the security buggy was constantly doing the rounds.
Please note though, As from 1st Jan 2013 they have added a $5 per day resort charge.
Free wifi in the rooms, although at peak times it is very slow.
There was a lady who stayed there at the same time as us and said the hot tub wasn't working in an earlier review. It was, you have to turn the switch on the wall to turn it on.
We visit Orlando ALOT and this is the best budget hotel we have visited, and WILL be booking again.
- Official Description (provided by the hotel):
- Conveniently located in Kissimmee, the Seralago Hotel & Suites offers one of the best values in the area. Relax in one of our 614 rooms and suites, swim in our 2 heated, Olympic-style swimming pools or let the kids splash in our kiddie pool. You've found the hotel that allows you to stay right near all the Orlando and Kissimmee attractions you've come to experience - Magic Kingdom(R) Park, Disney's Hollywood Studios™, Epcot(R), Disney's Animal Kingdom(R) Theme Park, ESPN Wide World of Sports(R) Complex, SeaWorld Orlando, Discovery Cove, Aquatica and Universal Studios Florida(R)/Islands of Adventure(R) and CitiWalk - while providing you with a nearly unlimited number of things to do when you're not experiencing the magic of the theme parks. Additional services include transportation to Walt Disney World and Universal Studios, Disney tickets at our Guest Services Desk to help you customize your experience to fit you plan and budget and welcome information that will provide you with tips on getting the most out of your vacation. With a professional staff and family-friendly accommodations at a great value, our hotel is the best way to experience all that the Orlando region has to offer. Whether you are staying with us for your family vacation, family reunion, wedding, convention, trade show or sports event you'll find everything you need close by. ... more less
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- Also Known As:
- Seralago Hotel Kissimmee
- Seralago Kissimmee