We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Seralago Hotel and Suites: Traveler Reviews

3.0 of 5
5678 W. Irlo Bronson Memorial Hwy (US192), Kissimmee, FL 34746
Hotel amenities
Seralago Hotel and Suites
Ranked #59 of 162 hotels in Kissimmee
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
SeralagoHotel.com Travelocity Expedia.com
and 13 more sites!
Traveler Reviews
Room Prices
Write a Review

1,100 reviews from our community

Traveler rating
    187
    342
    227
    161
    183
See reviews for
Families
553
 
Couples
154
 
Solo
20
 
Business
16
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Charlotte, North Carolina
1 review
“Horrible Experience”
1 of 5 stars Reviewed January 25, 2013

Every year on two different occassions,i have the wonderful task of planning our vacation. Usually i begin two to three months prior,simply because it takes my mind away from work for a little while. My desire was to go to Hawaii this year because the rate and the room was awesome{I do mean awesome] Don't get me wrong i do love Florida i'am there at least twice a year. When i go somewhere on vacation,i"am not the kind of person who say's i want the best. Five star hotel,Egyptian cotton sheets,dowdy pillows. If these things were things i wanted, oh yes i could stay here[my money is good for it] I would rather stay at a three or four star hotel that has life in it,where children are having fun,parents are letting there hair down,and nobody's nose is stuck up like some i've stayed in. I have stayed at Seralogo in the past not the best maintained place,not the best staffed place,but it was close to everything,and that's what we enjoyed most about this particular place. Heres the deal just tried to book a room there,and the experience was horrible. Your not given what area your going to be in at the time of booking. You can request a certain area,near the pool near the very back or so on,but they don't assign an area to you untill you get there. It's like they are saying to you,when you get here we will give you what we have versus what you want. Even after all of the bad reviews i have seen over the past year since i have gone last,i still wanted to give this place a chance,but after this no thanks. For these guys,with their run down facilitys, bad reviews,and unconcerned staff,they certainly are not doing anything to change their perception. 5 star hotels don't treat clients like this,and 2 star hotels pretending to be 3 shouldn't either. That's my spill,and please make your own decision,buy as for me and my house,we are going somewhere else.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Lewis P about Seralago Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, MB
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“OK....hot tub not working”
3 of 5 stars Reviewed January 23, 2013

Average hotel and price. Hot tub was not working. Staff was hit and miss. Some were excellent some didn't care...don't buy more game tokens than you need for the kids....you can't get cash for them after.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask WinnipegFB about Seralago Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, England
2 reviews
Reviews in 2 cities Reviews in 2 cities
32 helpful votes 32 helpful votes
“Love this place!”
4 of 5 stars Reviewed January 23, 2013

We've stayed at the Seralago twice and would definitely return again. For the price you pay it's a really good deal and has everything you could ask for. Both times we had a two room suite which was perfect. Plenty of room and we found the kitchen area very useful. Although it's not equipped with plates/utensils etc it was easy to pick some cheap ones up at Walmart and meant we could have breakfast in the room and takeaway as well.
The pools were great and never too busy. We didn't try the food there but there are many restaurants within few minutes walk/drive.
It's very close to all the Disney parks and no more than 20 minutes from SeaWorld/Universal.
All the staff were helpful and friendly, check in was quick and efficient.
Can't wait to return!

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask LauraK481 about Seralago Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Odessa, Florida
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“A bit disappointed!”
3 of 5 stars Reviewed January 21, 2013

We recently spent two nights at the Seralago and don't plan to stay there again. The hotel is definitely dated and a bit on the shabby side. The bed linens were well worn and the mattress and pillows were lumpy. The TV didn't work when we arrived but maintenance did come in a timely fashion and took care of the problem. Breakfast fare was adequate and we had an exceptional waitress, Barbara. If you do go there be sure and ask to be seated in Barbara's section. I promise she will take excellent care of you.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Roxane J about Seralago Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Pretty darn good”
3 of 5 stars Reviewed January 18, 2013

Stayed here twice last year on trips to Disney. Can't comment on prince as I got the hotel through an online source. The rooms were clean but a bit dated. On the second trip we had a problem with a bad television set and it was promptly replaced by the friendly maintenance staff. They also brought a coffee maker to our room when my wife realized we didn't have one. The site is quiet and very easy to find. Withing walking distance of Old Town and a few restaurants. About a 10 minute drive (in traffic) to Disney.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Sergio B for Kissimmee
Ask Sergio B about Seralago Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Seralago Hotel and Suites
Enter dates 1 night 2 nights
 
Celebration Suites
Great value on a similar hotel
Kissimmee, Central Florida
3.5 of 5 stars 672 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Kissimmee
Trendy
Hilton Orlando Bonnet Creek
Hilton Orlando Bonnet Creek 4.5 of 5 stars 1,622 reviews
Family-friendly
Floridays Resort Orlando
Floridays Resort Orlando 4.5 of 5 stars 3,547 reviews
Romantic
Polynesian Isles Resort
Polynesian Isles Resort 4.5 of 5 stars 246 reviews
Luxury
Gaylord Palms Resort & Convention Center
Gaylord Palms Resort & Conventio... 4.0 of 5 stars 1,755 reviews
Show Prices ABS:HotelCheckRates-d1308392?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d612781?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d88560?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d225097?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Kissimmee hotels
Comfort Suites Maingate East 4.5 of 5 stars 966 reviews Champions World Resort 3.0 of 5 stars 494 reviews Quality Inn & Suites Kissimmee 4.5 of 5 stars 222 reviews Celebration Suites 3.5 of 5 stars 672 reviews
Show Prices ABS:HotelCheckRates-d88575?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1176623?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d88573?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d609962?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 162 hotels in Kissimmee, ranked by popularity

Been to Seralago Hotel and Suites? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Seralago Hotel and Suites

Also Known As:
Seralago Hotel Kissimmee
Seralago Hotel
Seralago Kissimmee
Address: 5678 W. Irlo Bronson Memorial Hwy (US192), Kissimmee, FL 34746
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Pets Allowed Restaurant Suites Swimming Pool
Hotel Style:
Ranked #59 of 162 hotels in Kissimmee
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Adjacent to Kissimmee's Old Town shopping, dining & entertainment complex, and just three miles from the fun & excitement of Disney, Orlando, this family-friendly hotel provides an affordable way to experience the magic of a Disney vacation. On-site amenities include plenty of dining options, ample event space for business or family functions, free wireless internet, plus recreational facilities for guests to enjoy, from heated pools, rejuvenating whirlpools to a playground and game room for kids. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Loews Hotels, Travelocity, Expedia, Booking.com, Olotels, Agoda, BookIt.com, Cheap Tickets, Hotels.com, Otel, Priceline, getaroom.com, Hotwire, Venere, Tingo and HotelsClick so you can book your Seralago Hotel and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Seralago Hotel and Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Seralago Hotel and Suites
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices