Not very clean. Went with reviews online and asked for one of the better rooms. I hope it was not the best. The kids suite is super small. Had some old type of speaker system on the bunks and the extra bed that the sound came out of on the tv in the kids part it was dusty and broken had to call them to fix it. Could not fix it so the sound just came out of the tv.VThe big bed had the springs almost sticking out could feel al of them. Read that on a review.VWent to the office the next morning to tell them about the mattress lady at desk said they had new ones but could not put out til first of year. But said nothing else. Not to long after they did bring me a new one. It was a lot better.Room smelled kind of bad. Main part is. It is not really a kids suite it is a reg room with a kid part closed off by a wall. Need to make a bigger room for that. Read about theft. One of the maids came to the room ask my mom if she could hold a bag of clothes that she found in the dumpster and my mom said no should have told someone but didn't want her to loose her job. Pool not heated and kids room has no Xbox. Hot tub was ok. Would never stay here again. You do not need to stay at a hole to get a good deal
- Official Description (provided by the hotel):
- Conveniently located in Kissimmee, the Seralago Hotel & Suites offers one of the best values in the area. Relax in one of our 614 rooms and suites, swim in our 2 heated, Olympic-style swimming pools or let the kids splash in our kiddie pool. You've found the hotel that allows you to stay right near all the Orlando and Kissimmee attractions you've come to experience - Magic Kingdom(R) Park, Disney's Hollywood Studios™, Epcot(R), Disney's Animal Kingdom(R) Theme Park, ESPN Wide World of Sports(R) Complex, SeaWorld Orlando, Discovery Cove, Aquatica and Universal Studios Florida(R)/Islands of Adventure(R) and CitiWalk - while providing you with a nearly unlimited number of things to do when you're not experiencing the magic of the theme parks. Additional services include transportation to Walt Disney World and Universal Studios, Disney tickets at our Guest Services Desk to help you customize your experience to fit you plan and budget and welcome information that will provide you with tips on getting the most out of your vacation. With a professional staff and family-friendly accommodations at a great value, our hotel is the best way to experience all that the Orlando region has to offer. Whether you are staying with us for your family vacation, family reunion, wedding, convention, trade show or sports event you'll find everything you need close by. ... more less
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- Also Known As:
- Seralago Hotel Kissimmee
- Seralago Kissimmee