My family and I stayed at the Seralago, 3 years ago, when we came to florida to look for a home to buy. we stayed a week very affordable, nice clean room's clean towels every day. we know live in florida and taking a mini vac, so we booked at the seralago,sence we where repeat customers, they up graded us, to a better room by the pool, when we went to the room it had a moldy smell to it very bad, we call front desk , they said we could get give us another room. I askes if I could look at it first, thay said yes when I went to the room it was even worst, the moldy smell and the room looked so out dated, I called front desk again they said they dint have any more rooms it's the christmas holiday week they where booked, we had no choice to stay in this hotel and this room. I went to walmart and got room fresheners, the ac was so load it sounded like a traing was in the room, the next day we take showers we put the dirty towels in the corner of the bathroom floor so that the cleaning people would know that we wanted clean towels, we had been out all day come back to the room to take showers to go out to dinner, when to get a towel it was wet, i looked at all of the towels, they put all the dirty towels we had use back on the rode, I dont need to say anymore about what happenede after that, when you report to the front dest they dont help u , so this hotel suck's
- Official Description (provided by the hotel):
- Conveniently located in Kissimmee, the Seralago Hotel & Suites offers one of the best values in the area. Relax in one of our 614 rooms and suites, swim in our 2 heated, Olympic-style swimming pools or let the kids splash in our kiddie pool. You've found the hotel that allows you to stay right near all the Orlando and Kissimmee attractions you've come to experience - Magic Kingdom(R) Park, Disney's Hollywood Studios™, Epcot(R), Disney's Animal Kingdom(R) Theme Park, ESPN Wide World of Sports(R) Complex, SeaWorld Orlando, Discovery Cove, Aquatica and Universal Studios Florida(R)/Islands of Adventure(R) and CitiWalk - while providing you with a nearly unlimited number of things to do when you're not experiencing the magic of the theme parks. Additional services include transportation to Walt Disney World and Universal Studios, Disney tickets at our Guest Services Desk to help you customize your experience to fit you plan and budget and welcome information that will provide you with tips on getting the most out of your vacation. With a professional staff and family-friendly accommodations at a great value, our hotel is the best way to experience all that the Orlando region has to offer. Whether you are staying with us for your family vacation, family reunion, wedding, convention, trade show or sports event you'll find everything you need close by. ... more less
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- Also Known As:
- Seralago Hotel Kissimmee
- Seralago Kissimmee