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“Good Location” 4 of 5 stars
Review of Seralago Hotel and Suites

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Seralago Hotel and Suites
3.0 of 5 Hotel   |   5678 W. Irlo Bronson Memorial Hwy (US192), Kissimmee, FL 34746   |  
Hotel amenities
Ranked #65 of 158 Hotels in Kissimmee
Winnipeg, Canada
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
78 helpful votes 78 helpful votes
“Good Location”
4 of 5 stars Reviewed December 14, 2012

I stayed here a few years ago for a small vacation during spring break. Hotel is older, and needs some refurbishment, but does the job.
We were visiting Disney World and this resort has a complimentary shuttle a few times a day. Very handy for our family.

Check in was easy - walked right up to the desk to check in by showing them my confirmation. They made us some keys and drove us to our room with our luggage in a golf cart. We in our room and on our way to Old Town (next door) within 15 minutes. There were a few times our keys stopped working and we had to walk back to the lobby to get new ones made. This was only inconvenient as our room was so far away.

We did not make use of the restaurant on site, rather we visited the many shops and restaurants surrounding the hotel. There are so many choices within a 5-10 walk in either direction.

We did use one of the pools - probably the one closer to the back as we were about a 5 minute walk from the front of the hotel. Pool was salt water, and there was a hot tub. This was only later at night so we did not see a pool bar or anything. Pool was very quiet on most days.

We did not make use of most of the other services the hotel offers, other than the arcade, which is great.

The rooms were pretty grungy and small (we just had a regular room). There was a microwave and fridge which proved to be useful. To be honest we were not in here much, just to sleep, so it was fine for us. We were ground floor, which was nice as we were travelling with my grandmother. Did not ever have issues with security or feeling unsafe.

If you are looking for a nice resort with many services and amenities - do not book here. If you are looking for perfection - do not book here. This is a simple hotel that provides you with somewhere to stay and a ride into Disney World every day. It is a great location and very cheap. You get exactly what you pay for.

Please feel free to ask any questions related to this hotel.

Room Tip: Ask for a room near the lobby if you don't want to walk to far. Otherwise, a room close to the...
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  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1,325 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (231)
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English first
Carrollton, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 13, 2012

We just recently got back from a mini weekend vacation with the kids. We stayed at the Seralago and got the Kids Suite room. While the room was smaller than we had expected it still wasn't that bad at all. The price is great, everything was in working order and it was very clean. I would definitely recommend staying here. We are planning on coming back in a few months and do plan to book a stay at the Seralago again with the kids. Everyone that we encountered with the staff was very kind and very helpful as well.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Vero Beach, Florida
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 11, 2012

We stayed here during our summer family vacation and had a blast. The rooms are made for kids my kids esp loved the fort type style room we had with a set of bunk beds, twin size bed, and a tv ready for their gaming console. The pool is large and we loved all the family and kid activities they offer! Right next door to Old Town & the Fun Spot where we enjoyed go carts all day!! If your looking for a reasonable priced hotel this is the place to stay.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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St. John's
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 11, 2012

Our family has stayed at the Seralago at least 1/2 dozen times. Its a great hotel for the price. They always have rate specials online and the location is perfect! It's next door to Old Town that has lots to do for young & old alike. Make sure you check out their old car shows & Jazz music at night! The hotel has a nice little restaurant and 2 pools along with a basketball hoop and shuffle board. The staff are wonderful and so helpful! Its not a 5 star hotel but it sure is a great family hotel in the perfect location.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 28, 2012

Great service, found no problem with the heat or furniture that the previous reviewer mentioned. I really liked all the amenities and the pool--great for kids and adults alike!

The value of the hotels was very good compared to neighboring hotels. I would recommend everybody to come here for vacation and I will definitely come back next Spring!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
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Silver Spring, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 26, 2012

We were there during Thanksgiving holidays. The room was cold. when we put the heat on, a horrible smell came out of the vents. Furniture are in bad shape, internet is very slow. Customer service is not helpful at all. We had the worst hotel experience here.

  • Stayed November 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Calgary, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2012

We stayed only one night at this resort but intend to return and will be staying a week or more. We like the great value this resort offers to people who don't want to pay for the Hilton. It's clean, comfortable and has most of the amenities you might need for a budget/value stay.
Two pools, two spa tubs.
More shuttle bus pickup times than several of the other local hotel can offer.
Very close to the public bus stops for transport to Disney (Lynx 56) or into Kissimmee for shopping if you don't have a car. In fact, you can get to the Seralago from the airport in Orlando by taking just two buses if you are not renting a car. (Lynx 111 and 56)
Very close to a large grocery/pharmacy/liquor store (Publix) by car. A long walk but also doable by public bus (56 and maybe 50?)
Very close to fast food, sit down restaurants and entertainment for the family if taking a day off from Disney (Old Town Kissimmee, FunSpot, minigolf)
You can spend a little to get a little (other resorts/hotels maybe $25-30night) or spend a little bit more to get a large step up in value for the Seralago. It isn't the Hilton..but you aren't spending what the Hilton would cost.
It was excellent value with really nothing to complain about.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Seralago Hotel and Suites

Address: 5678 W. Irlo Bronson Memorial Hwy (US192), Kissimmee, FL 34746
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #65 of 158 Hotels in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Seralago Hotel and Suites 3*
Number of rooms: 614
Official Description (provided by the hotel):
Conveniently located in Kissimmee, the Seralago Hotel & Suites offers one of the best values in the area. Relax in one of our 614 rooms and suites, swim in our 2 heated, Olympic-style swimming pools or let the kids splash in our kiddie pool. You've found the hotel that allows you to stay right near all the Orlando and Kissimmee attractions you've come to experience - Magic Kingdom(R) Park, Disney's Hollywood Studios™, Epcot(R), Disney's Animal Kingdom(R) Theme Park, ESPN Wide World of Sports(R) Complex, SeaWorld Orlando, Discovery Cove, Aquatica and Universal Studios Florida(R)/Islands of Adventure(R) and CitiWalk - while providing you with a nearly unlimited number of things to do when you're not experiencing the magic of the theme parks. Additional services include transportation to Walt Disney World and Universal Studios, Disney tickets at our Guest Services Desk to help you customize your experience to fit you plan and budget and welcome information that will provide you with tips on getting the most out of your vacation. With a professional staff and family-friendly accommodations at a great value, our hotel is the best way to experience all that the Orlando region has to offer. Whether you are staying with us for your family vacation, family reunion, wedding, convention, trade show or sports event you'll find everything you need close by. ... more   less 
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Also Known As:
Seralago Hotel Kissimmee
Seralago Kissimmee

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