Was very impressed by this hotel. Spacious units with kitchen, living room and bedroom. Bathroom is separated from the bedroom. Includes breakfast which we did not know when we booked so it was an even better value than we thought. Close to Disney and all the restaurants and shopping. Close to golf. We definitely would stay here again.

I stayed at the Palms for two nights. I traveled with my s/o and 2 kids. We arrived at 230 am and checked in. I asked for a room other than what I booked and was accommodated. We had a king bed/1 bedroom. There was a sofa bed & chair in the living area, full refrigerator/freezer, 2 televisions, etc. the room was clean. They have numerous amenities but we didn't use any. Breakfast was "ok". Customer service was excellent and the price was great.

This was our last of five trips to Disney this past year and I wish I had found this Hotel sooner because it would have saved us a lot of cash. We have stayed at Three other Kissimmee hotels and this one is the one we will return to for a number of reasons.
1. Price cannot be beat we stayed in a one bedroom for a total of $67 a night which included free wifi, property wide, free extended Continental Breakfast (pretty good selection although the wait for eggs on the weekend was brutal due to there only being 1 toaster over(?). Free coffee 24/7 and a computer with printing capabilities
2. Room was very comfortable and spacious (Kitchen cabinets do need an update) granite tops and clean as can be.
3. Maid service everyday. When we returned from the park kitchen was cleaned beds were made and dishes were done daily as well as clean towels and a new supply of toiletries.
4. Disney parks are no more than 1 mile away!!
5. Convenient to restaurants/shopping/groceries.
Parking easy service was great nice heated pool and gas BBQ area with picnic benches as well as a great sand play area for kids (maintenance brought out a ton of sand toys for my daughter!)

This place needs a lot of updating. The outside is keep really nice, but the rooms are old and dirty. The second night we got to the hotel late (building 7) I turned on the light and found a HUGE cockroach! It was about 1.5 to 2 inches big. Ran right into the coffee maker and stayed in there. I called the front desk and the woman at the front desk with an attitude, said, "Well, do you want me to send someone to kill it?" Really? So does that mean that it happens so much you have a person that kills them for the guest, gross! After I said no I would like another room at least for the night. It was 1am and booked through a thrid party so we were kind of stuck. It was our last night there. I will not be going back ever. We have stayed at many other hotels in Orlando and this was the first time we ever saw a cockroach.