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“Good value near Disney parks” 4 of 5 stars
Review of The Palms Hotel and Villas

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The Palms Hotel and Villas
3.0 of 5 Resort   |   3100 Parkway Boulevard, Kissimmee, FL 34747   |  
Hotel amenities
Ranked #43 of 157 hotels in Kissimmee
Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
“Good value near Disney parks”
4 of 5 stars Reviewed November 5, 2012

I've stayed in this property twice. I have no complaints. You can get the best price straight from them, with a pay ahead credit card (no cancellations allowed). It is close to the parks, to the Interstate (20 minutes to Universal, Wet'n'Wild, Sea World).

It's got a nice pool, outdoor Jacuzzi, and a nice buffet breakfast (albeit a little pre-fabricated - the fruit comes in syrup, the eggs are industrial-style, you get the picture).

Room Tip: A room that does not face Interstate 4 would be a good bet.
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wade M, General Manager at The Palms Hotel and Villas, responded to this review, December 7, 2012
Thank you so much for taking the time to write your review and for sharing your thoughts and comments about your visit with us and with our future guests.

We appreciate your patronage, and look forward to your return again! Your feedback is important in meeting and exceeding your expectations and those of our future guests, and I appreciate that you were willing to share the details of your visit. Thank you again!!

Sincerely,
Wade D. Michael, CHA, CMCA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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315 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 25, 2012 via mobile

Had another amazing stay at the palms hotel and villas. We always stay in the villas. Always clean. Full kitchens BBQ grills on the patio by the pools and big Living room.

Free breakfast is very good with lots of variety. We love the cookies in the afternoon.

Brian the front desk manager is great and very willing to help.

Brian thanks again for a great stay we will be back again soon.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wade M, General Manager at The Palms Hotel and Villas, responded to this review, December 5, 2012
Thank you for taking the time to write your review and for sharing your thoughts and comments. We do appreciate your recognition of our commitment to your comfort by your kind words about our resort. We are glad to see that we have earned your trust, and that we will be able to enjoy your business again!

We value and appreciate your continued patronage.

Sincerely,
Wade D. Michael, CHA, CMCA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Port Richey, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 25, 2012

My wife and i stayed at the Palms hotel and villas the weekend of Oct. 19-21. This is a very clean place. Bryan the front desk manager was very helpful . This hotel has a wonderful pool area. and goood breakfest....iI highly recomend this place to stay. Its location is wonderful. Just a mile from Disney property. A mile from Old Town. Its close to restaurants and shopping..

Room Tip: the rooms on end of building away from pool were very quite
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wade M, General Manager at The Palms Hotel and Villas, responded to this review, December 5, 2012
Thank you for sharing your thoughts and observations about your visit with us and our future guests.

We are glad that your family enjoyed our resort, as well as our spacious Villas and extraordinary location.. We hope to see you back soon! Thank you again!!

Sincerely,
Wade D. Michael, CHA, CMCA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 25, 2012

Hi,

Ok, my wife and I differ on places to stay. She likes the big hotel/restaurant, bar, etc.
I don't care as long as it's clean and safe. This place feels like a condo. Nice grounds and pool. Super friendly staff. A bit dated, but I've seen worse. The 1 bedroom gives you a bit more space.
We are here in October, and it's a ghost town. Almost empty. The shuttle to Disney was important to our decision on places to stay. This has one, but it leaves the hotel at 7:20 and 1000 am. Odd times. They do a hotel run and it takes 45- 1 hour for the 1.5 miles. Breakfast is at 7:00am, so to get the kids up, fed and on a bus by 720.. Is tough. Gates open at 900 am, so you have an hour to kill at the front gate. Leave at 1000 am and you feel lime you missed 1/2 a day. Drive the 3 minutes and pay $14. It needs tweaking.
This is close to supermarkets, tons of restaurants. (1-2) miles. Time share discounts for Disney.
Not great discounts.

Room Tip: Lake view or pool
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wade M, General Manager at The Palms Hotel and Villas, responded to this review, December 5, 2012
Thank you for taking the time to write your review and for your comments. I regret that your experience at our hotel was less than 100% to your satisfaction, and apologize for our shortcomings.

We are glad that you were pleased with our grounds, pool and thank you for commenting on our “super” friendly staff. I am sorry that our 5 scheduled trips to Walt Disney World did not more comfortably fit your schedule.

Again, thank you for the comments that you have shared with us and fellow guests. Your feedback is invaluable in meeting and exceeding your expectations, and those of our future guests.

Sincerely,
Wade D. Michael, CHA, CMCA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NC
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 24, 2012

Another great visit to The Palms Hotel and Villas! We stayed 11 nights in mid October 2012 as we visited family and the Food and Wine Festival at Epcot. It's always a home away from home for us. There were a couple of slightly chilly days this go around and our kids LOVED the heated pool! We love the proximity to Disney and surrounding restaurants, the full kitchen and close by grocery stores to save a buck and the courteous staff. Best bang for the buck in the area.....guess that's why there ranked so high here on TripAdvisor. Until next time...... :-)

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wade M, General Manager at The Palms Hotel and Villas, responded to this review, December 5, 2012
Thank you so much for taking the time to write your review and for sharing your thoughts and gracious comments about your visit with us and our future guests. We were so pleased to read that we have gained your confidence, and that we will see you in the future.

We are honored to include you as one of our many regular guests, and again thank you for your patronage.


Sincerely,
Wade D. Michael, CHA, CMCA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 21, 2012

If you are going to Disney and want to stay close to Disney (5 minutes away)-
You must stay here! Amazing breakfast, full kitchen, bbq grills, work out facility, ticket counter, hot tub and pools, and much much more make this an amazing gem in the heart of Disney! The staff is always more than helpful & pleasant! Don't hesitate to book here -

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wade M, General Manager at The Palms Hotel and Villas, responded to this review, December 5, 2012
Thank you for again taking the time to share your experiences and your comments about your visit to the Palms Hotel & Villas. We do value your recognition of the benefits of visiting our resort and our staff’s commitment to your comfort.

We are happy that your family enjoyed our resort. We appreciate your patronage. Your feedback is imperative in meeting and exceeding your expectations and those of our future guests, and I appreciate that you were willing to share the details of your visit. We hope to see you back soon! Thank you again!!

Sincerely,
Wade D. Michael, CHA, CMCA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hendersonville, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 5, 2012

Stayed here for three nights while visiting Disney. Excellent location, exceptionally friendly staff. We had a problem with the door on our unit not latching - maintenance was there within 15 minutes to fix it. Breakfast was better than most. We would definitely stay here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wade M, General Manager at The Palms Hotel and Villas, responded to this review, December 5, 2012
It was our pleasure to be a part of your wonderful experience in the Walt Disney World area. Thank you so much for your kind word in your review. We’re happy to know that you enjoyed our resort, and we can’t wait to host you and your family again!

Your comments and kind words are greatly appreciated, and thank you for your recognition of our staff’s commitment to our guest’s comfort.

Sincerely,
Wade D. Michael, CHA, CMCA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Palms Hotel and Villas

Address: 3100 Parkway Boulevard, Kissimmee, FL 34747
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Top resorts Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Palms Hotel and Villas 3*
Official Description (provided by the hotel):
As an Walt Disney World Good Neighbor® Hotel, The Palms Hotel & Villas wants to be your home away from home. When traveling for business or pleasure, we offer the ultimate in convenience, comfort and value.The Palms Hotel and Villas offers great accommodations, where you will have everything you could possibly need during your stay. With 125 condominium style one and two bedroom suites, our hotel is the perfect fit for everyone's sleeping needs.Relax and unwind by our large crystal clear swimming pool, whirlpool, children's pool, sun deck, basketball court, game room, beautiful gazebo areas with picnic tables and gas grills. Wireless internet is available in all rooms. FREE Deluxe Continental Breakfast and Free Scheduled Shuttle Service to Walt Disney World® Resort. These are just a few of the many features that will make your visit a memorable one. ... more   less 
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Also Known As:
Palms Hotel Kissimmee
The Palms Hotel
Palms Hotel Villas

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