My husband and I booked a Disney and Universal Studios trip for our 9th year Anniversary. Our trip was booked through Reserve Orlando. The staff at Comfort Inn was friendly and very helpful. We were located very close to Disney and close to Universal which was nice. There bed's was comfortable. Having a microwave, coffee pot, and fridge in the room was nice. With that being said that was the only few things that we liked about the Hotel. Now for the bad. There was a $20 extra Hotel fee that we were not told about until we checked in. There shuttle service times were ridiculous. We would get to the Universal parks after 10:00. The shuttle would pick us up early from both parks.We only used the shuttle service twice to keep from leaving the parks early. We had to drive our rental car and take a taxi from Disney two out of the four days. The taxi cost $23.00 and parking cost $15.00. One of the main reasons we picked the hotel was for the shuttle service. The two days we took the shuttle we missed a lot of the parks, because they pick you up WAY to early. Getting dropped of at Disney is a hassle. They drop you off at 10:30 am. So after they drop you off from the bus you then have to take a train (get your bags checked twice) and a boat to get to the park. By the time we got there it was after 11:00. The two days we took the shuttle we missed a lot of the parks. The rooms were very DIRTY! My husbands feet were black from walking bare foot on the carpet. There was a M & M on the floor ( That was not our's ) from the time we checked in to the time we left. The bottom of the tub was black and had black hairs in the tub. My husband and I are both blond. My husband found black hairs in the towel's. The bathroom floors were dirty and we wore flip flops to take a shower. There is a sign on the wall stating that they do not wash the sheets for the length of the stay to save water and detergent to help the environment. Apparently they do not mop, clean the carpets, clean the bathroom to help the environment as well. The breakfast is horrible! The eggs and sausage taste bad. The only good thing about the breakfast is the waffles and juice. After 5 days waffles and juice get old. My husband and I are not picky or hard to please. We can handle run down, old, and even the not so great breakfast, but there is no excuse for being dirty. When you are afraid to take a shower, walk on the floors bare foot and sleep in there beds that is a problem. They need to work with the house keeping to show them how to clean the rooms properly. They also need to quit being tight and use detergent and water. We will not be staying at comfort Inn ever again. We would rather stay at Motel 6.
- Official Description (provided by the hotel):
- Located just 1 mile to Disney Theme Parks, the Comfort Inn Maingate is a Walt Disney World Good Neighbor Hotel and offers FREE scheduled shuttle to Disney Theme Parks, Universal Orlando, SeaWorld and Lake Buena Vista Factory Outlet mall. Complimentary deluxe continental breakfast is served daily from 6AM - 9AM. All Non smoking guest rooms are accessible through interior hallways/corridors, with microwave and refrigerator for your convenience. ... more less
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- Also Known As:
- Clarion Hotel Kissimmee
- Clarion Hotel Maingate
- Clarion Kissimmee
- Kissimmee Clarion