This place has really gone down the tubes. Used to be a good value for the price, but since it lost association with any of the chain names (I've been staying here every December since 1996 and we've seen it go from one chain to another) it's just plummeted. Front desk staff is horrible, rooms are so overdue for a makeover, not as clean as they used to be. SO DISAPPOINTING. The worse part, I posted on their facebook page about the issues I recently had, and it looks like they actually deleted it! It makes my family and I so sad. We really wanted this to be "our place" where we come for our one week every year....and finally after all these years we have to look for somewhere new to stay.
Do yourself a favor, and DO NOT STAY HERE. It's almost become embarrassing to say that I stayed here the past two years (all the years prior were actually ok). It's gross, dirty, rundown, and like I mentioned before, the staff are so horrible.
PS- The one thing I will defend are the restaurant and the bar staff. Even with all the brand changes, these guys have remained the same and really do an excellent job. The negative side, I think even they agree with us on the way this place has gone down hill. So disappointing.
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- Also Known As:
- Maingate Lakeside Hotel Kissimmee
- Best Western Hotel Kissimmee
- Best Western Lakeside Kissimmee
- Best Western Kissimmee
- Best Western Lakeside Florida
- Kissimmee Best Western
- Best Western Lakeside Orlando