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“Very Disappointing mold smelling old furnishings and rv size kitchen” 1 of 5 stars
Review of Star Island Resort and Club

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Star Island Resort and Club
3.0 of 5 Resort   |   5000 Avenue of the Stars, Kissimmee, FL 34746   |  
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Ranked #21 of 158 Hotels in Kissimmee
GreenLeadersBronze level
Top Contributor
103 reviews 103 reviews
20 hotel reviews
Reviews in 36 cities Reviews in 36 cities
40 helpful votes 40 helpful votes
“Very Disappointing mold smelling old furnishings and rv size kitchen”
1 of 5 stars Reviewed January 19, 2013

Traded for a three bedroom unit see picture for third bedroom. Whole unit smells like mold and tried to open windows and the sashes fell out Wyndham managed. Do you think I will attend their sales pitch. Need to have Wyndham boss come and check it out. I do not think this is there specs. Will not come back and will word of mouth to all I know. Did call desk and they said this was the bill of sale I had. Checked with interval intl and they confirmed
Live and learn

  • Stayed January 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,118 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (264)
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English first
Moncton, New Brunswick, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 16, 2013

Booked room through Canadian Forces Appreciation program. The room/condo came as advertised and an excellent bang for our buck. Only problem was the hot water; not hot enough or enough pressure for a decent shower and took forever to fill the jacuzzi tub.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waldron, Indiana
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 13, 2013

Enjoyed our stay here last week.
The condo...was clean and comfortable. The beds and bedding were nice comfy. The kitchen had everything we needed. And even though our condo faced to the road we heard no road noise at all. The balcony was relaxing for our morning coffee. Can't even try to find a negative honestly.
The pools...positives...they were always clean. There were two pools and though they weren't designated kids/adults, most of the time kids were at the zero entrance pool and mostly adults at the big fountain pool. Both pools were warm but not hot very refreshing. Negatives...the chairs could have been set up better for us sunbathers, had to "rearrange" to face the sun(not really a negative just nitpicking to find a negative). The DJ's choice of music was dated, to say the least and seemed kind of annoyed when more current songs were requested. Not that his choice of music was bad, just dated.
The grounds...beautiful! Cant even nit-pick to find a negative.
The amenities/activities (ones we used)...
Game room...pretty good though didnt spend much time there.
Morning driving range...very good, the guy that was there was very friendly and helpful. Honestly my favorite employee. Though I think Star Island should give the poor guy one of the gagillion golf carts they have sitting around to retrieve balls.
Putt Putt...pretty good used it a few times. I did hear others complain of the "debris" on the putts because of the trees, but I enjoyed the shade. So guess a negative to one is a positive to another?
Bingo...its bingo, not my deal but hubby won once so cant complain about that =)
Trivia...liked the emcee, good questions, BUT was a large group that was using their phones(claimed they were using the light so they could see) but truth is they were cheating. I would have lost miserably anyways so I didnt care. But others were upset.
All in all it was a good, relaxing vacation and I would recommend this to just about anyone...kids/parents/couples/retired, something for everyone.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 8, 2013 via mobile

I thought it would have at least a daily room service. Even the towel change is once a week. The rooms are very old and the beds are horrible. We found a better, newer and cheaper hotel with breakfast included, Embassy Suites lake buena vista.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 6, 2013

We stayed as Star Island for a week with our extended family. Each of the three family groups had their own 2-bedroom unit. The units were nicely laid out, with 2 bedrooms, 2 bathrooms, an open-concept kitchen/dining/living area, and a balcony (upper floors) or patio (ground floor). Note, these were true 2-bedroom units, and not A & B unit lockouts.

Each unit has a stackable washer & dryer and dish washer, as well as a hair dryer in both bathrooms and televisions in both bedrooms and the living room.

We had a total of three units, each a floor above the other (units 2315, 2325 and 2335). Since the units were immediately across from the elevator, being on different floors was not an issue. However, if we had not been so close to the elevators, it would have been inconvenient. Be aware of this if booking multiple units.

The units were clean and it was a nice surprise to find a jetted tub in the 2nd bathroom as well as the master.

Although we were in Orlando during a very busy week (12/28-1/4), there was not a lot of activity at the resort. If you play tennis, you will be in good shape as there are several tennis courts. There is one pool area, I think they consider it two pools, but it's nothing great. There is also a 9-hole miniture golf area.

The resort does several parties each week and will leave you many voice mails reminding you of these parties, including multiple voice mails about each party, which is a little annoying. Also, if you don't want to hear the music from the bar, make sure you ask for a unit as far from the bar as possible. The music was not overly loud, but when the weather is nice and you want to sleep with the windows open, it can affect your sleep.

Finally, beware of the sales pitch. This is a time share, so they will try to get you to attend one of their information meetings. The person who recruited us told us it would be 45 minutes. When we arrived, we were expected to get in a sales person's personal vehicle and driver to another resort a few miles away. When we told that sales person that we had been told it would last 45 minutes, he said that they last a minimum of 1 1/2 hours.

Room Tip: Ask for an upper level unit away from the bar. (Floor level units may be near the back of A/C units...
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portage, Wisconsin
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 5, 2013

star island resort has a wonderful pool, good food, plenty of parking, clean rooms, and didn't have screaming kids all over. We could stay there or take our day trips to a dinner theatre, disney, universal, etc. It's one of the most conveniently located resorts in kissimmee, main highway to disney, big grocery store 1 minute away, restaurants all over, it's just perfect. If I had to pick out a 'bad' thing, it would the karaoke every night in the outdoor lounge. I think the guy could turn it down because it doesn't have to reach the entire resort. Some nights it would have been nice not to here it. But we also went to the outdoor lounge twice and had drinks and food and enjoyed it. Bob and Doreen Viking, Portage, Wisconsin

Room Tip: we did top floor, we like top floors so there is no one stomping on the floor above us. we do top fl...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 4, 2013

We stayed here for a few days over the holidays and brought in the New Year here as well. The 1st unit we were in was musty and damp smelling. Maybe because it was on the first floor. Also, it was a 1 bedroom deluxe. But you could only enter the bathroom through the bedroom...strange lool. We wanted friends to spend the night but we didn't want them walking through the bedroom where we were sleeping in the middle of the night yikes!!! But the moved us to a 1 bedroom deluxe in building 19. ONLY in building 19 can you enter the bathroom from the hallway. It was a much nicer and bigger unit. Our friends were able to spend 2 nights and we had fun!!! Bring your on cleaning products. I fekt a little more attention to detail was needed in the bathroom. I always travel with my cleaning supplies so I was fine. There is an awesome tub in the bedroom!!!!!!!!!!!!!!!!!! The pool is beautiful!!!!!!!!!!!! Good bar too :)

Room Tip: Do not do a room on the first floor if you can help it.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Star Island Resort and Club

Address: 5000 Avenue of the Stars, Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Kissimmee
#5 Spa Hotel in Kissimmee
#5 Business Hotel in Kissimmee
#12 Top resorts Hotel in Kissimmee
#13 Romantic Hotel in Kissimmee
#17 Family Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Star Island Resort and Club 3*
Number of rooms: 466
Official Description (provided by the hotel):
Star Island resort is a Mediterranean styled resort and spa located just minutes from all of central Florida's major attractions, while still offering the quiet relaxation of luxurious accommodations with a multitude of amenities and activities. Relax in one of our spacious suites or villas with all of the comforts of home. All units include a full kitchen or mini kitchen and our largest unit can sleep up to 8 of your family and friends. Amenities include water sports, tennis, driving range, basketball, supervised family and children's activities and so much more. Visit Star Island for your unique vacation experience. ... more   less 
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Also Known As:
Star Island Resort And Club Hotel Kissimmee
Star Island Hotel
Island Star
Star Island Resort Orlando
Fairfield Star Island Resort

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