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“Ok for the Price” 3 of 5 stars
Review of Holiday Inn Orlando SW - Celebration Area

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Holiday Inn Orlando SW - Celebration Area
3.0 of 5 Hotel   |   5711 West Irlo Bronson Memorial Highway (US 192), Kissimmee, FL 34746 (Formerly Holiday Inn Main Gate East)   |  
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Ranked #21 of 158 Hotels in Kissimmee
Palmetto, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
“Ok for the Price”
3 of 5 stars Reviewed July 29, 2014

The front staff were very friendly and accommodating upon check in. We found our room to be clean and was simply a place to rest our heads, after being at Disney all day. We liked the location and area, as it had many restaurants within 4 miles to choose from. We didn't have a good night sleep by any means. The AC unit was so very loud that we all thought a plane was landing on top of us every time it kicked on! It made for a very restless night of sleep. We did eat at the hotel in the morning, prior to another day at Disney. The breakfast buffet was typical and nothing to write home about. By the time you got your food and was seated, the food was cold. I did like the idea of having the ability to make your own waffles! It was simply food and part of the package of staying there. Besides the AC and food, it was okay. I would recommend some updating of rooms and inspection of AC units. I will most likely not stay here again due to other competing hotels in the area are nicer in decor and pool size, as well as quieter.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brad_boland, General Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, July 31, 2014
Dear FLBound2001;

Thank you for your review of your stay with us. We appreciate your feedback. We apologize for the AC noise in your room & the cold food you received off the buffet. We hope you reached out to our 24 hour guest service desk to have the AC addressed and shared your buffet experience with our Restaurant Manger while dining. We normally receive many positive comments on our breakfast buffet.

Again, thank you for your feedback as we will share them with our staff as we strive to make continuous improvements in our hotel to enhance our guest experience.
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890 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed July 27, 2014

Pros: check in and out was very brief, room was cleaned every day, balcony, great shower, close to attractions and several places to eat, some staff members were friendly, comfortable beds, free HBO, enjoyed our stay but would pay more for a better hotel.

Cons: pool is very small for size of hotel, my husband asked 2 hotel employees where the ice machine was located and neither one knew, another guest told him, lack of towels at the pool, Pizza Hut very expensive, hotel would benefit from lowering pizza hut prices because I saw numerous delivery people bringing pizza to guest rooms, rooms could use a good cleaning around the baseboards, funny smell in tower two as well as in rooms, a pageant was being held on the morning of our leave and the mothers had taken all of the luggage carriers to hang their daughter's dresses, my husband was not happy about that because we had to carry all of our luggage to our car upon checking out, overall though, for the price it was a good stay.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen Z, Front Office Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, July 28, 2014
Thank you for your review of your stay at our hotel. We are happy that you enjoyed your overall stay with us. It is our goal to exceed very guests expectation during their stay. We will use your feedback to assist us with continuous improvement for our hotel.

Again, thank you for your review and we look forward to seeing you on your next trip to the area.
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Kenner, Louisiana
1 review
5 of 5 stars Reviewed July 25, 2014

What a nice hotel! Everyone I encountered were pleasant to deal with. Our room was spacious and clean, anytime we ate at the hotel, the food was very tasty and everyone so friendly. We had a company meeting in their ballroom, it was fantastic! Service was very good and the space was clean and well lit. It is obvious the hotel is going through minor renovations while we were there, it is looking so clean, modern, and welcoming. I cant wait to go back next time.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brad_boland, General Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, July 26, 2014
Thank you for your review from your recent stay. We are pleased to hear that you enjoyed your guestroom and the meeting you attended went well. We have very nice meeting facilities and our Food & Beverage Director is very attentive to handling our meetings & banquets.

We are continuing to make improvements to our hotel to enhance our guest experience. It is nice to see that you recognized our efforts. Again, thank you for your feedback and we look forward to seeing you on your next trip to the area.
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Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

I had a light bulb go out in my room and the staff responded quickly in getting it replaced. All staff treated me very well and went out of their way to make sure I was comfortable. I will definitely stay again.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brad_boland, General Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, July 25, 2014
Thank you for your review from your recent stay. We are pleased that our staff was responsive to your needs and that you were pleased with the service you got. We look forward to seeing you on your next trip to the area.
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Palm Harbor, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

This hotel was excellent. From the moment I arrived to the last encounter after departure, this hotel was excellent. Hotel was clean and well-kept throughout . Very good place for me to stay in the area. There was special enthusiasm from the person who had responsibility for the breakfast. While we spent most of our time in the area away from the hotel, our time in the hotel itself was pleasant. Love the pool, The location was very good and mostly quiet. Will definitely stay here again when in the area.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brad_boland, General Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, July 25, 2014
Thank you for your review from your recent stay. We appreciate your comments that the hotel was well kept and you enjoyed the staff in the breakfast area.
We look forward to seeing you on your next trip to the area.
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

Hotel has everything you need to keep the kids and adults in a very friendly environment. Personnel is very friendly all over the hotel, from the front desk to the breakfast buffet to the bar. Will return for sure.

Stayed July 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brad_boland, General Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, July 24, 2014
Thanks for your review. We appreciate your positive comments on the activities for you and your family. We will be sure and pass on your comments to the front desk & restaurant staff. We look forward to seeing you next trip.
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Tampa, Florida
1 review
5 of 5 stars Reviewed July 21, 2014

The staff was very friendly and helpful. They are always smiling and good at answering any questions. It's great that the hotel has a nice pool and hot tub, workout room, bar, and mini-restaurant. One of my favorite things is the pillow choices; I can call down for soft, firm, and medium pillows of natural or synthetic down. I love being able to choose which one I need for the night.

Room Tip: Rooms on the back of the second tower are darker and quieter, since they're away from the street...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brad_boland, General Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, July 24, 2014
Thank you for your review of your stay with us. We are pleased that that you enjoyed your stay and that you found our staff going up and beyond. We do get many positive comments on our pool and other facilities. The pillows are a big hit. We look forward to seeing you next trip!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Orlando SW - Celebration Area

Address: 5711 West Irlo Bronson Memorial Highway (US 192), Kissimmee, FL 34746 (Formerly Holiday Inn Main Gate East)
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kissimmee
#11 Romantic Hotel in Kissimmee
#21 Spa Hotel in Kissimmee
#21 Luxury Hotel in Kissimmee
#21 Top resorts Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Orlando SW - Celebration Area 3*
Official Description (provided by the hotel):
Devote your time to fun activities at Holiday Inn Orlando SW - Celebration Area (formerly Holiday Inn Main Gate East), located in Kissimmee, Florida, off U.S. Highway 192 East (also known as the Irlo Bronson Memorial Highway). We are an official Walt Disney Good Neighbor full-service hotel! Enjoy our newly renovated rooms, kid suites, meeting facilities, pool, kids theater, and business and fitness centers! Reminisce with M-I-C-K-E-Y M-O-U-S-E at the world-famous Walt Disney World resort in nearby Orlando. See the characters come alive at the Magic Kingdom. Travel to futuristic times at Epcot center. Witness pure movie magic at Disney s Hollywood Studios. Visit Osceola Heritage Park, a 120-acre multipurpose complex that offers exciting sports and entertainment shows. Catch a concert or event at the Silver Spurs Arena, or a baseball game at the Osceola County Stadium. Shop at the Loop, a large outdoor strip mall housing major department stores and smaller retail stores, casual restaurants, and a movie theater. Rev your engine and head to Old Town, a vibrant, family-friendly shopping, dining, and entertainment destination. Enjoy live entertainment each night and don t miss the Classic Car Cruises. Rejuvenate with a tasty hot breakfast at our Trattoria Cafe. Eat hearty from our Best-4-Breakfast menu. Enjoy a leisurely, peaceful vacation or comfortable working environment at our hotel, where Kids Stay Free and Kids Eat Free. Relax, it s Holiday Inn Orlando SW - Celebration Area. ... more   less 
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Also Known As:
Holiday Inn Main Gate East Hotel Kissimmee
Holiday Inn Orlando
Orlando Holiday Inn
Holiday Inn Kissimmee
Kissimmee Holiday Inn

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