I had a miserable, horrific actually, experience at this property several years ago, and have since sworn off all IHG properties. (See my review of Crowne Plaza in Hollywood, FL.)
That said the conference, lobby bar, and banquet employees all deserve 5 stars.
I'm naming names- Chip the manager who remembered me from previous years, made every effort to make good and try to bring me back into the fold. He actually apologized for my previous bad experience- something no other manager had done before. Marta, is a dynamo bartender. She can deliver service at the rate of three bartenders, with a smile.
Jackie the banquet server who moved mountains to have Chef Mike fire up some cookies that one of my colleagues had fallen in love with at the lunch banquet.
She moved MONTAÑAS! She didn't have to do that at all, but man oh man, she got it done to make one guest ecstatic!
And a special thank you to Edgardo for all your smiles and terrific service.
- Official Description (provided by the hotel):
- Devote your time to fun activities at Holiday Inn Orlando SW - Celebration Area, located in Kissimmee, Florida, off U.S. Highway 192 East (also known as the Irlo Bronson Memorial Highway). We are an official Walt Disney Good Neighbor full-service hotel! Enjoy our newly renovated rooms, kid suites, meeting facilities, pool, kids theater, and business and fitness centers! Reminisce with M-I-C-K-E-Y M-O-U-S-E at the world-famous Walt Disney World resort in nearby Orlando. See the characters come alive at the Magic Kingdom. Travel to futuristic times at Epcot center. Witness pure movie magic at Disney s Hollywood Studios. Visit Osceola Heritage Park, a 120-acre multipurpose complex that offers exciting sports and entertainment shows. Catch a concert or event at the Silver Spurs Arena, or a baseball game at the Osceola County Stadium. Shop at the Loop, a large outdoor strip mall housing major department stores and smaller retail stores, casual restaurants, and a movie theater. Rev your engine and head to Old Town, a vibrant, family-friendly shopping, dining, and entertainment destination. Enjoy live entertainment each night and don t miss the Classic Car Cruises. Rejuvenate with a tasty hot breakfast at our Trattoria Cafe. Eat hearty from our Best-4-Breakfast menu. Enjoy a leisurely, peaceful vacation or comfortable working environment at our hotel, where Kids Stay Free and Kids Eat Free. Relax, it s Holiday Inn Orlando SW - Celebration Area. ... more less
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- Also Known As:
- Holiday Inn Main Gate East Hotel Kissimmee
- Holiday Inn Orlando
- Orlando Holiday Inn
- Holiday Inn Kissimmee
- Kissimmee Holiday Inn