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“TERRIBLE MOTEL that dares to charge a RESORT FEE!” 2 of 5 stars
Review of Holiday Inn Orlando SW - Celebration Area

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Holiday Inn Orlando SW - Celebration Area
3.0 of 5 Hotel   |   5711 West Irlo Bronson Memorial Highway (US 192), Kissimmee, FL 34746 (Formerly Holiday Inn Main Gate East)   |  
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Ranked #25 of 160 Hotels in Kissimmee
1 review
“TERRIBLE MOTEL that dares to charge a RESORT FEE!”
2 of 5 stars Reviewed May 10, 2008

this is a mediocre hotel at best. i've stayed at really nice Holiday Inn Expresses before and this fell short by a lot. Neighbor in the next room blasted their radio at 5:45am, contacted staff and it took them a long time to respond. The motel had the balls to charge us a 5.95 daily RESORT fee, this was far from a definition of a RESORT! I asked the manager what it included and she told me in vague terms it was for the amentities. WHAT AMENTITIES? The pool? The over priced internet? No breakfast? What kind of ripoff is this? I'd chose the Hampton Inn or similar over this anyday

Stayed May 2008
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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GA
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 6, 2008

I can start by highly recommending that you ask for a room away from the main highway. I asked for a quiet room, and was given one away from the visiting school groups. However, it faced the main road. I heard loud cars, screams from the amusement park, and ambulances all night. To make things worse, the drapes don't close all the way, nor are they made to. The sheers don't provide enough coverage to keep out the flashing lights from the businesses and amusement park. (It was some sort of local park).

Aside from the noise, the hotel was just fine. My room was really, really clean and comfortable. The beds were great. I didn't try out the restaurant or the pool. The front desk receptionists were wonderful.

  • Liked — comfortable rooms, free internet
  • Disliked — noise, lots of school groups and kids
  • Stayed May 2008, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantic Beach, FL
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 18, 2008

We are Disney passholders who spend 20-25 nights a year in Orlando. We paid $45 a night through Priceline (2 1/2 star). The front desk staff let us into our room at 11:30 AM. They do not offer a luggage cart but had a bellman come and delivered our bags to our room. I didn't have any cash to tip at the time and he was totally cool (took care of him the next night) Our room on the third floor was clean and spacious. I asked for a room that was away from others if possible because we were traveling with our five month old who is teething. We were right next to the elevator which was suprising quiet. They do keep the pool open until 11:00PM which is my only beef. I would recommend staying in a higher floor or on the 192 side. There is a McDonald's across the parking lot which is nice. We did not use the pool or eat from the food court. They do offer a nice room service selection though. We stayed two nights and were very pleased. The staff was super friendly and nice and the property was clean and well maintained which is all we ever want.

  • Liked — Clean, spacious room
  • Disliked — Pool noise
  • Stayed April 2008, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brad_boland, Public Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, February 5, 2014
Thank you for your positive review from 2008. We are pleased that you enjoyed your stay with us back then. We continue to make improvements to enhance our guest experience.

We look forward to seeing you on your next trip to the Orlando/Celebration area.
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Virginia
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 17, 2008

Husband, daughter and I stayed three nights for spring break. We had stayed in this property several times before (when daughter was younger) back when it was a Travelodge which was getting pretty run-down. Now that it is a Holiday Inn, it is spruced up and very nice for the price.
The room was very clean, beds were comfortable, water pressure in shower was good and free wireless internet in room was great. (Used this to take advantage of online discount for Medieval Times dinner show.) The Kissimmee location is just what we like - midway between Disney, Seaworld and Universal and near almost every type of restaurant known up and down the Irlo Bronson Highway. If memory serves, if you ask for a room on the higher floors facing the rear parking lot, you can watch the fireworks from both Magic Kindom and Epcot in the evenings, although they are fairly far away.
The pool is nice, and pool towels are provided. Although I had to go ask that the pool towels be replenished one night. (The management had to have known because they had posted "wet floor" signs along the tiled (and slippery) hallway between the door from the pool and the elevator where towel-less people were dripping.) There is also a hot tub and a fitness center overlooking the pool, but we didn't use those.
Parking is outdoor, free and plentiful. There is a shuttle to the parks, but we chose to drive ourselves and not be tied to their schedule. There is a tourist desk in the lobby, but their discounts aren't as good as what you can find online.
The only sour note in our stay was upon checkin. One is apparently unable to use the luggage carts without the supervision of a bellman, who has his hand out before he even loads your luggage.
I would definitely stay here again.

  • Liked — Location, pool, free internet
  • Stayed April 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Orlando SW - Celebration Area

Address: 5711 West Irlo Bronson Memorial Highway (US 192), Kissimmee, FL 34746 (Formerly Holiday Inn Main Gate East)
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Kissimmee
#12 Best Value Hotel in Kissimmee
#16 Romantic Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Orlando SW - Celebration Area 3*
Number of rooms: 444
Official Description (provided by the hotel):
Devote your time to fun activities at Holiday Inn Orlando SW - Celebration Area, located in Kissimmee, Florida, off U.S. Highway 192 East (also known as the Irlo Bronson Memorial Highway). We are an official Walt Disney Good Neighbor full-service hotel! Enjoy our newly renovated rooms, kid suites, meeting facilities, pool, kids theater, and business and fitness centers! Reminisce with M-I-C-K-E-Y M-O-U-S-E at the world-famous Walt Disney World resort in nearby Orlando. See the characters come alive at the Magic Kingdom. Travel to futuristic times at Epcot center. Witness pure movie magic at Disney s Hollywood Studios. Visit Osceola Heritage Park, a 120-acre multipurpose complex that offers exciting sports and entertainment shows. Catch a concert or event at the Silver Spurs Arena, or a baseball game at the Osceola County Stadium. Shop at the Loop, a large outdoor strip mall housing major department stores and smaller retail stores, casual restaurants, and a movie theater. Rev your engine and head to Old Town, a vibrant, family-friendly shopping, dining, and entertainment destination. Enjoy live entertainment each night and don t miss the Classic Car Cruises. Rejuvenate with a tasty hot breakfast at our Trattoria Cafe. Eat hearty from our Best-4-Breakfast menu. Enjoy a leisurely, peaceful vacation or comfortable working environment at our hotel, where Kids Stay Free and Kids Eat Free. Relax, it s Holiday Inn Orlando SW - Celebration Area. ... more   less 
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Also Known As:
Holiday Inn Main Gate East Hotel Kissimmee
Holiday Inn Orlando
Orlando Holiday Inn
Holiday Inn Kissimmee
Kissimmee Holiday Inn

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