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“Average Kissimmee Tourist Class Hotel” 3 of 5 stars
Review of Holiday Inn Orlando SW - Celebration Area

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Holiday Inn Orlando SW - Celebration Area
3.0 of 5 Hotel   |   5711 West Irlo Bronson Memorial Highway (US 192), Kissimmee, FL 34746 (Formerly Holiday Inn Main Gate East)   |  
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Ranked #21 of 158 Hotels in Kissimmee
Morgantown PA
Top Contributor
119 reviews 119 reviews
49 hotel reviews
Reviews in 60 cities Reviews in 60 cities
70 helpful votes 70 helpful votes
“Average Kissimmee Tourist Class Hotel”
3 of 5 stars Reviewed November 19, 2012

Purchase from the hotel web site online and take advantage of the 20% discount for paying in advance. This makes it worth while and more than competitive for an average Kissimmee hotel. We found that the carpets were not kept quite as clean as my wife would like, but I find that this is typical for less expensive properties.

Room Tip: Ask it they have any youth groups booked during your stay and make sure they put you on another floo...
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RevAsst, Guest Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, November 21, 2012
We would like to thank you for your recent stay with us as well as taking time to review our property. We are happy to hear that our discount promotion was a good offer for you and your family. We would like to thank you for your feedback and we will use it to make any necessary changes that would help us to improve the overall guest expierience. We hope you will consider our property again for your future visits.
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887 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
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Raleigh, North Carolina
Top Contributor
109 reviews 109 reviews
23 hotel reviews
Reviews in 36 cities Reviews in 36 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed November 15, 2012

We have stayed twice and have been pleased with both stays. Bed was comfortable, room was clean and staff was friendly and helpful. Hotel is an easy 15 minute drive to Downtown Disney and the theme parks. There is also an amusement park with rides (Old Town) right across the street from the hotel. There are several nice restaurants in walking distance -- we walked to the Cracker Barrel, Branigans, Logans and Denny's. There is also a 24 hour McDonald's next door to the hotel. We found a Publix and a Walgreen's in walking distance as well. The hotel has a Pizza Hut "in house" and is a nice convenience. The hotel gym is also a nice feature and had more than adequate equipment for us to use.

Room Tip: We stayed in the first tower and were pleased.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RevAsst, Guest Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, November 19, 2012
We appreciate the fact that you took the time to review our property and would like to thank you for your recent stay with us. We are extremely happy to hear that your stay with us was enjoyable and that our staff was able to exceed your expectations throughout your stay.
We hope that you will choose our property again for your future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, Florida
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 7 cities Reviews in 7 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 14, 2012

For an impromptu trip we booked a room here for a single night because we got a very good deal. First impressions: the hotel is bigger than it looks from the outside.

Pros: the room was nice for the price. The beds were amazing and the pillows, though they are soft, don't deflate to pancakes. You can easily control the temperature in the room since the A/C doesn't require an override. The hotel has a food court with reasonably priced meals (breakfast buffet for $8.99), but there is a mcdonalds within tripping distance. You can walk into old town and play games as well. The staff was also very friendly!

Cons: The bathroom. It is so SMALL. The toilet and the door almost collide and there is no way you can fit two people in there at the same time. At least they have the sink outside. Getting into the parking lot can also be a bit tricky.

During the summer, it is insane to get around due to the high traffic volume around that area, but that's not really the hotel's fault. Overall, I'd say that this is a great choice for families or travelers on a budget.

Room Tip: ask for a room away from the elevator
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RevAsst, Guest Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, November 19, 2012
Thank you for taking the time to review our property.
We are very pleased to hear that your stay with us was pleasant and that you and your family were comfortable. We do apologize that you were not satisfied with the size of the bathroom in the room. We have several different room types at our property with different configurations. However, we will take your feedback and use it to help make the necessary improvements that will enhance the overall guest expeirience. We hope that you will choose our property again for your future visits.
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Lithia, Florida
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed November 13, 2012

Very pleased... Our room was in Tower 1 facing 192... Comfortable queen bed with twin bunk beds separated by a partial wall-ingenius! Though it doesn't provide 100% privacy, it worked out very well. Separate CRT TV for our boy to watch was a nice touch as well. Turned the TV on and Bam! it was right on Nick-no needing to maneuver confusing keys to get to the free channels... Beds were amazing, room was clean, view was nice seeing Old Town across the street, location was fantastic! Shower water pressure was nice-very much appreciated! We didn't utilize the pay buffet. Having a Pizza Hut Express and A&W shop is a great bonus! We did get a root beer float before hitting the sack so that was nice... Arcade, kid theater, 1.5' kid pool are all nice touches as well-definitely caters to the families. Now for our few nitpicky items: because they most likely remodeled the rooms to accomodate the bunk beds, the bathroom most likely took a hit. It is less than 3 feet wide from the edge of the tub to the door with the toilet in that small space... Very tight. Also one small garbage container for the entire room-definitely not enough for the trash one might amass during a stay at Disney... Internet signal was fine but speed was SLOW-not sure if too many were using it or if they expect dozens of people to share a slow connection... There was a resort fee of $5.95 + 13% taxes. Whatever, that's fine, but having to pay it on checkout is a pain (maybe because we prepaid through Hotwire). Would be nice just to pay ahead and do an express checkout. Once again, just being nitpicky. The hot tub was nice, but our main reason for staying overnight was to enjoy a warm pool... Though the pool is heated to 72, and barely tolerable in Novemeber, we would have preferred it closer to 80 as with more places around the state. Obviously it costs money to heat a pool of that enormous size, but just be forewarned if you are looking for a true heated pool as we were... Overall though, we'd definitely recommend this hotel!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RevAsst, Guest Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, November 19, 2012
We would like to thank you for taking the time to review our property. We are very happy to hear that you and your family enjoyed our property and all of the amenities we have to offer. We will take your feedback and use it to help enhance the overall guest experience . We hope that you will choose our property again for your future visits and give us another opportunity to exceed your expectations.
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Lexington, Missouri
Top Contributor
86 reviews 86 reviews
13 hotel reviews
Reviews in 39 cities Reviews in 39 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed November 8, 2012

This was an awesome hotel. Clean, pleasant employees, helpful, beds were so comfortable I thought I was home. The view was fantastic, was able to watch the Disney night-works from the room. Did not get the chance to dine there but the menu looked to be very good, and there was a crowd in the courtyard. 5 Star treatment

Room Tip: Will stay there again for sure.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RevAsst, Guest Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, November 9, 2012
We would like to thank you for taking the time to review our property regarding you recent stay with us. We are thrilled to hear that we were able to exceed your expectations and that our amenities and service was 5 -STARS. We hope that in the future you will choose our property and let us exceed your expectaions once again.
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Midwest
Top Contributor
76 reviews 76 reviews
37 hotel reviews
Reviews in 47 cities Reviews in 47 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 8, 2012

I had two separate stays at the Holiday Inn Main Gate East, split up by a weekend in between. Here is the rundown:

Overall: The room in Tower 1 seemed a little better maintained, the Tower 2 room was showing signs of wear (drywall broken around outlets, etc.). The Tower 2 room had a larger bathroom. Otherwise as far as decor both rooms were identical, with fairly new fixtures and linens, etc. Daily housekeeping were on their game both times. The hotel has a food court with a Pizza Hut and A&W (open limited hours), there is a small bar, a gift/snack shop, and outdoor pool/hot tub/kiddie pool. Check in was a breeze both times with friendly staff. There are plenty of restaurants and gift shops within walking distance and a 24 Hour McDonalds adjacent to the hotel. Old Town is across the road and they offer a morning shuttle to the Theme Parks/evening shuttle back, it's once daily from what I saw so plan on a full day there or have take your own car. You can rent a car onsite as well.

Stay #1 (3 nights): We were given a 2 Queen bedroom on floor 8 in the "first tower" with a nice balcony overlooking the pool. Other than the occasional screeching child from the pool it was fairly quiet, and since the pool closes at 11 p.m. it was very quiet for sleeping.

Stay #2 (4 nights): We were given a 2 Queen bedroom on floor 6 in the "second tower" with a balcony overlooking the back parking lot and a pond, which I would NOT recommend...there was a conference of athletes staying at the hotel and there were buses running under our room ALL NIGHT LONG. We were on the 6th floor and the noise was annoying, and must have been worse for those on the floors below us. In general that stay was a lot noisier as most of the college athletes were in our tower and coming and going at night, meaning lots of ‘merriment’ in the parking lot.

Based on stay #1 I would have given this a 5 star, but they lost a star by parking a succession of running buses under guest rooms instead of further away in the very spacious parking lot where they would have been far less annoying.

Room Tip: Ask for a room facing the pool instead of the parking lot!!
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RevAsst, Guest Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, November 9, 2012
We would like to thank you for your recents stays with us and taking the time to review our property. We are happy to hear that your first stay with us was a good one and that we were able to exceed your expectaions. Regarding your second stay with us we apologize that your expectations were not met. We will use your feedback to make any necessary changes that will help to improve the overall guest expirience. We hope that you and your family will choose our propery again in the future and let us exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sebring, Florida
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed November 8, 2012

During a trip to the Orlando area in May I stayed at the Holiday Inn Main Gate East on Hwy 192 (Irlo Bronson Memorial Hwy.). The hotel was across the street from Old Town and had several quality restaurants within walking distance. The concierge offered us discount coupons and valuable information on sites to see and where to eat.
The manager, Frank P., went above and beyond to make sure that our stay was pleasant.
This hotel would be great for traveling families or business people attending area conventions. The parking lot was well lit, the price was exceptionally reasonable and the staff incredible. Thank you for a great stay!

Room Tip: Ask for a balcony with a view of the nightly Disney fireworks!
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RevAsst, Guest Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, November 9, 2012
We would like to thank you for taking the time to review our property. We are very pleased to hear that our level of service exceeded your expectations and that you enjoyed your stay with us. We hope that you and your family will choose our property again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Orlando SW - Celebration Area

Address: 5711 West Irlo Bronson Memorial Highway (US 192), Kissimmee, FL 34746 (Formerly Holiday Inn Main Gate East)
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kissimmee
#16 Romantic Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Orlando SW - Celebration Area 3*
Official Description (provided by the hotel):
Devote your time to fun activities at Holiday Inn Orlando SW - Celebration Area (formerly Holiday Inn Main Gate East), located in Kissimmee, Florida, off U.S. Highway 192 East (also known as the Irlo Bronson Memorial Highway). We are an official Walt Disney Good Neighbor full-service hotel! Enjoy our newly renovated rooms, kid suites, meeting facilities, pool, kids theater, and business and fitness centers! Reminisce with M-I-C-K-E-Y M-O-U-S-E at the world-famous Walt Disney World resort in nearby Orlando. See the characters come alive at the Magic Kingdom. Travel to futuristic times at Epcot center. Witness pure movie magic at Disney s Hollywood Studios. Visit Osceola Heritage Park, a 120-acre multipurpose complex that offers exciting sports and entertainment shows. Catch a concert or event at the Silver Spurs Arena, or a baseball game at the Osceola County Stadium. Shop at the Loop, a large outdoor strip mall housing major department stores and smaller retail stores, casual restaurants, and a movie theater. Rev your engine and head to Old Town, a vibrant, family-friendly shopping, dining, and entertainment destination. Enjoy live entertainment each night and don t miss the Classic Car Cruises. Rejuvenate with a tasty hot breakfast at our Trattoria Cafe. Eat hearty from our Best-4-Breakfast menu. Enjoy a leisurely, peaceful vacation or comfortable working environment at our hotel, where Kids Stay Free and Kids Eat Free. Relax, it s Holiday Inn Orlando SW - Celebration Area. ... more   less 
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Also Known As:
Holiday Inn Main Gate East Hotel Kissimmee
Holiday Inn Orlando
Orlando Holiday Inn
Holiday Inn Kissimmee
Kissimmee Holiday Inn

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