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Holiday Inn Main Gate East: Traveler Reviews

3.0 of 5
5711 West Irlo Bronson Memorial Highway (US 192), Kissimmee, FL 34746
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Holiday Inn Main Gate East
Ranked #30 of 162 hotels in Kissimmee
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567 reviews from our community

Traveler rating
    174
    193
    103
    55
    42
See reviews for
Families
279
 
Couples
136
 
Solo
29
 
Business
50
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Midwest
Top Contributor
58 reviews 58 reviews
29 hotel reviews
Reviews in 37 cities Reviews in 37 cities
25 helpful votes 25 helpful votes
“A tale of two stays....”
4 of 5 stars Reviewed November 8, 2012

I had two separate stays at the Holiday Inn Main Gate East, split up by a weekend in between. Here is the rundown:

Overall: The room in Tower 1 seemed a little better maintained, the Tower 2 room was showing signs of wear (drywall broken around outlets, etc.). The Tower 2 room had a larger bathroom. Otherwise as far as decor both rooms were identical, with fairly new fixtures and linens, etc. Daily housekeeping were on their game both times. The hotel has a food court with a Pizza Hut and A&W (open limited hours), there is a small bar, a gift/snack shop, and outdoor pool/hot tub/kiddie pool. Check in was a breeze both times with friendly staff. There are plenty of restaurants and gift shops within walking distance and a 24 Hour McDonalds adjacent to the hotel. Old Town is across the road and they offer a morning shuttle to the Theme Parks/evening shuttle back, it's once daily from what I saw so plan on a full day there or have take your own car. You can rent a car onsite as well.

Stay #1 (3 nights): We were given a 2 Queen bedroom on floor 8 in the "first tower" with a nice balcony overlooking the pool. Other than the occasional screeching child from the pool it was fairly quiet, and since the pool closes at 11 p.m. it was very quiet for sleeping.

Stay #2 (4 nights): We were given a 2 Queen bedroom on floor 6 in the "second tower" with a balcony overlooking the back parking lot and a pond, which I would NOT recommend...there was a conference of athletes staying at the hotel and there were buses running under our room ALL NIGHT LONG. We were on the 6th floor and the noise was annoying, and must have been worse for those on the floors below us. In general that stay was a lot noisier as most of the college athletes were in our tower and coming and going at night, meaning lots of ‘merriment’ in the parking lot.

Based on stay #1 I would have given this a 5 star, but they lost a star by parking a succession of running buses under guest rooms instead of further away in the very spacious parking lot where they would have been far less annoying.

Room Tip: Ask for a room facing the pool instead of the parking lot!!
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask irishred77 about Holiday Inn Main Gate East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RevAsst, Guest Relations Manager at Holiday Inn Main Gate East, responded to this review
November 9, 2012
We would like to thank you for your recents stays with us and taking the time to review our property. We are happy to hear that your first stay with us was a good one and that we were able to exceed your expectaions. Regarding your second stay with us we apologize that your expectations were not met. We will use your feedback to make any necessary changes that will help to improve the overall guest expirience. We hope that you and your family will choose our propery again in the future and let us exceed your expectations.
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Sebring, Florida
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
49 helpful votes 49 helpful votes
“What a great location!”
5 of 5 stars Reviewed November 8, 2012

During a trip to the Orlando area in May I stayed at the Holiday Inn Main Gate East on Hwy 192 (Irlo Bronson Memorial Hwy.). The hotel was across the street from Old Town and had several quality restaurants within walking distance. The concierge offered us discount coupons and valuable information on sites to see and where to eat.
The manager, Frank P., went above and beyond to make sure that our stay was pleasant.
This hotel would be great for traveling families or business people attending area conventions. The parking lot was well lit, the price was exceptionally reasonable and the staff incredible. Thank you for a great stay!

Room Tip: Ask for a balcony with a view of the nightly Disney fireworks!
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask PamGlinski about Holiday Inn Main Gate East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RevAsst, Guest Relations Manager at Holiday Inn Main Gate East, responded to this review
November 9, 2012
We would like to thank you for taking the time to review our property. We are very pleased to hear that our level of service exceeded your expectations and that you enjoyed your stay with us. We hope that you and your family will choose our property again in the future.
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deborah
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Very Nice”
5 of 5 stars Reviewed November 4, 2012

This hotel is very nice. The location to Disney is great. Their shuttle bus doesn't go very often, so have your own car. The hot tub is a nice touch.Most hotels in FL. don't have hot tubs. The pool was a little to cold for me. But, it did look nice. Melissa at the front desk is a very good worker. I talked to her a few times while I was there. Aslo, Bonnie at the park/ticket desk is a nice and friendly lady to chat with. The only thing I didn't like is.... I left a tip on my bed for housekeeping on Saturday and the room was cleaned. We stayed in Palm Coast on Sat. night. Sunday Tina(housekeeping) leaves me an envelop for a tip. The room wasn't even used. I felt that was poor taste. I look forward to going back.

Room Tip: I booked this hotel on priceline for $50 per night. But, I think you might get a better price by che...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Cruiseoceansand about Holiday Inn Main Gate East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RevAsst, Guest Relations Manager at Holiday Inn Main Gate East, responded to this review
November 8, 2012
We would like to thank you for taking the time to review our property. We are very happy to hear that youyour stay with us was enjoyable. We are also happy to hear that our staff was friendly and accomodating to you during your stay with us. We hope that you will choose our property again for your future visits.
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Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice hotel”
5 of 5 stars Reviewed November 3, 2012

This was the second time I have stayed here and loved both times. The hotel is opposite Old Town so after a busy day at the parks it was nice to have a walk around and visit the bars and restuarants. The only complaint I would have is on the most recent stay we were the last room in the block which was near a generator ( i think it was the aircon main unit ) which was loud all through the night and a little annoying. The rooms were very clean and we had a terrific view over Old Town. We would certainly stay here again - ideal for families, couples, anyone!.

Stayed December 2011, traveled as a couple
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See 5 more reviews by Dtlfc for Kissimmee
Ask Dtlfc about Holiday Inn Main Gate East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RevAsst, Guest Relations Manager at Holiday Inn Main Gate East, responded to this review
November 8, 2012
Thank you for taking the time to review our propery. We are happy to hear that you have returned to our property and enjoyed your stay with us once again!! We do apologize for any issues that may have caused any inconvience during your recent stay with us. We hope that we are your first choice when visiting again in the future.
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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
“Customer Oriented”
4 of 5 stars Reviewed November 3, 2012

Manager at the Desk is very helpful. It was a late night check-in for me after a long flight from Singapore. He welcomed me with a bright and big smile that instantly refreshed me. Definitely going back again.

The room is good and clean and sufficiently big for a business traveler like me with 2 queen beds. The feeling of the room was cozy. The room was nicely decorated.

The bathroom is clean and nicely ventilated. Love it.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask BP_Tan about Holiday Inn Main Gate East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RevAsst, Guest Relations Manager at Holiday Inn Main Gate East, responded to this review
November 8, 2012
Thank you for taking the time to review our property. We are very happy to hear that your stay with us was a good one and that you were comfortable in your room. We are also happy to hear that our staff took great care of you. We hope that for your future visits you will choose our property once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Main Gate East

Also Known As:
Holiday Inn Main Gate East Hotel Kissimmee
Holiday Inn Main Gate East Hotel
Holiday Inn Orlando
Orlando Holiday Inn
Holiday Inn Kissimmee
Kissimmee Holiday Inn
Address: 5711 West Irlo Bronson Memorial Highway (US 192), Kissimmee, FL 34746
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotels in Kissimmee
#30 Family Hotels in Kissimmee
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Devote your time to fun activities at Holiday Inn, Main Gate East, located in Kissimmee, Florida, off U.S. Highway 192 East (also known as the Irlo Bronson Memorial Highway). We are an official Walt Disney Good Neighbor full-service hotel! Enjoy our newly renovated rooms, kid suites, meeting facilities, pool, kids theater, and business and fitness centers! Reminisce with M-I-C-K-E-Y M-O-U-S-E at the world-famous Walt Disney World resort in nearby Orlando. See the characters come alive at the Magic Kingdom. Travel to futuristic times at Epcot center. Witness pure movie magic at Disney s Hollywood Studios. Visit Osceola Heritage Park, a 120-acre multipurpose complex that offers exciting sports and entertainment shows. Catch a concert or event at the Silver Spurs Arena, or a baseball game at the Osceola County Stadium. Shop at the Loop, a large outdoor strip mall housing major department stores and smaller retail stores, casual restaurants, and a movie theater. Rev your engine and head to Old Town, a vibrant, family-friendly shopping, dining, and entertainment destination. Enjoy live entertainment each night and don t miss the Classic Car Cruises. Rejuvenate with a tasty hot breakfast at our Trattoria Cafe. Eat hearty from our Best-4-Breakfast menu. Enjoy a leisurely, peaceful vacation or comfortable working environment at our hotel, where Kids Stay Free and Kids Eat Free. Relax, it s Holiday Inn, Main Gate East. ... more   less 
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