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“Zen stay, great location, outstanding staff” 5 of 5 stars
Review of Holiday Inn Orlando SW - Celebration Area

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Holiday Inn Orlando SW - Celebration Area
3.0 of 5 Hotel   |   5711 West Irlo Bronson Memorial Highway (US 192), Kissimmee, FL 34746 (Formerly Holiday Inn Main Gate East)   |  
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Ranked #24 of 160 Hotels in Kissimmee
1 review
1 helpful vote 1 helpful vote
“Zen stay, great location, outstanding staff”
5 of 5 stars Reviewed September 21, 2011

This hotel is another great holiday inn, clean rooms, courteus people, convinient to many things.
Free parking, great an affordable restaurants, awesome pool, friendly people

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RevDirector, Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, October 14, 2011
Thank you for your candid review and for choosing Holiday Inn's. We look forward to seeing you back again real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,056 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed September 20, 2011

I always enjoy my stay at holiday inn. They go out of the way to make us happy and comfortable. The employees are always there when we need something. It has become our family hotel. The location is superb everything is just a walk away. I will recommend this hotel to stay. My kids enjoy the stay. Thank you.

  • Stayed May 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RevDirector, Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, October 14, 2011
Your review is very much appreciated. All of our team members are focused on providing exemplary customer service and strive to exceed our guests expectations. Thank you for your loyalty to the Holiday Inn brand.
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MARYVILLE
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2011

We spent our 50th wedding anniversary at Disney World, staying at the Holiday Inn Main Gate, Kissimmee, Florida. Frank Pacienza (Guest Services Mgr.)and all the hotel staff went out of their way to make it a very special time for us, one that we will never forget. Very good service.

Room Tip: Talk to Frankie or someone on site at the hotel. The suite that we had was just right. It was on t...
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  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RevDirector, Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, October 14, 2011
Thank you for choosing the Holiday Inn Main Gate East for your special Anniversary visit. Frankie and the rest of our Operations Team are committed to ensuring that all of our guests expectations are succeeded. We hope to see you back again real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delray Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 12, 2011

Our family stayed in this hotel over the Labor day weekend for a short Disney trip. Since we have two toddlers, we reserved a kids suite with two bunk beds and a separated adult area. The hotel has a nice lobby with a room for kids to play and watch TV. Our suite is spacious and clean with a mini refrig and a safe for convenience. In addition, kids eat free. Next to the hotel is the McDonald. A lot of restaurants and business are within the walking distance of the hotel. And it is only two miles away from Disney World.

Room Tip: The hotel has two buildings. One is along the major highway. The back building is much quieter and n...
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  • Stayed September 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RevDirector, Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, September 14, 2011
Thank you for your candid review of our hotel. We look forward to you and your family's return visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Largo, Maryland
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 12, 2011

I managed to get this hotel for less than $40 a night by booking on Priceline. You could not ask for a better hotel for the price. The hotel has a nice sized pool, a very convenient eatery on the lobby floor, and if it suits you, Alamo car rental in the lobby.

There are many restaraunts and shops around and some provide discounts with your room key. The only draw-back was that our room had a roof view of one of the buildings, and it was littered with clothes, shoes, and old pizza boxes.

Overall the hotel is very convenient to Disney World Theme Parks, and check with guest service desk for tickets. If you go to the desk the day you check in they offer you a resort preview that will save you a significant amount on park tickets.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brad_boland, Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, December 29, 2013
Thank you for your positive review from your stay in 2012. We are pleased you enjoyed your stay with us.

We, at the Holiday Inn MainGate East have made many improvements to our hotel to enhance our guest experience since your visit. We hope that you will join us again in the future when your travel plans bring you back to the Magic Kingdom.
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Dunedin, Florida
Top Contributor
180 reviews 180 reviews
29 hotel reviews
Reviews in 57 cities Reviews in 57 cities
170 helpful votes 170 helpful votes
4 of 5 stars Reviewed September 11, 2011

We stayed here to meet our family who were in town for a dance competition at the Swan. We were a bit apprehensive as we usually go for higher rated accommodations but we were planning last minute and on a budget and this was what we got for what we bid on Priceline which ended up to cost half of the listed price.

The building is off the main road and right next to a McDonalds, not my gig but probably great for families. There was ample parking in between and in front of the two buildings. Check in took about five minutes and the staff was very nice. We walked to our room which was in the second tower behind the main tower you see from the road and where you check in. We passed the pool area which was simple but nice. The room was clean and spacious with a large bathroom done in neutral granite. They had Bath and Body works coconut lime shampoo and body products which were nice. The bed was super comfy and the bankets were soft...we slept very well and normally sleep on memory foam. Our room overlooked the pool area and the main road with a mini amusement park, The room had a balcony which we didn't use but was nice with chairs an a small table.

We did use room service for breakfast one morning but they lost our order and we had to call 35 minutes later to get it delivered quickly which they did. Nothing special but the eggs were real which was nice as scrambled eggs cab be egg substitute sometimes. We did use the pool and were laughing at how tiny the pool towels were that they had availalable...seriously it takes at least two towels to cover a sun lounger which definitely needed covering as they weren't very comfortable. The pool was very clean but not heated...they even had a sign that said specifically that the pool would never be more than 78 degrees. It wasn't unpleasant but took a few minutes to adjust to...lol.

Overall we would recommend the hotel and would stay here again.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed September 9, 2011

Stayed from Aug 27 to Sep 3, 2011. Rented 2 rooms as we were 2 families.
I didn't use the pool or other services so no comment on those.
We got rooms in the back wing (there are front ones and back ones).

The good:
Staff was friendly and so no complaints there.
The inter-connecting doors was handy since we were 2 families.
Free crib was usefull for the baby. Bring your own crib sized sheets and blankets. They use full size ones and folded them, and thats a concern for safety. The crib matress was a bit thin so we used their full size bedding for extra padding and put our crib sheets over it.
The in room fridge was handy for keeping cold water so we saved money at Disney.
Price was good. We bought this as a package through Air Transat.

The bad part:
All 3 elevators had a slight smell of vomit, and was like that all 8 days.
The carpet in the rooms were either very worn or dirty, and smelled musty.
The AC units were very loud and at a height where the air was blowing out over one of the beds so whoever was sleeping on the bed near the window would get a direct flow of cold air.
The bedsheets were very worn, you could see the fabric pilling in large areas.
And finally there was mold growing on the ceiling above the shower in one of the rooms. We didn't notice this until the last day, otherwise would have made them change the room. I'm certain it was mold because it was dark on the bottom near the paint and had fluffy white parts growing on it.

We are not picky people but I would be going back to this Hotel.
We bought this through Air Transat, which rates the hotel as a 4 star. I would rate it a 2 1/2.
At least we didn't see any signs of bed bugs, ants or other insects.

  • Stayed September 2011, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RevDirector, Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review, September 14, 2011
Thank you for your review of our hotel. We are glad to hear that your were happy with the high level of service provided by our staff but it appears that your guest room didn't live up to your expectations. The room conditions you mentioned are not typical of the guest room experience at our hotel and this review will be used as a training tool for our housekeeping and maintenance staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Orlando SW - Celebration Area

Address: 5711 West Irlo Bronson Memorial Highway (US 192), Kissimmee, FL 34746 (Formerly Holiday Inn Main Gate East)
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Kissimmee
#11 Best Value Hotel in Kissimmee
#15 Romantic Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Orlando SW - Celebration Area 3*
Number of rooms: 444
Official Description (provided by the hotel):
Devote your time to fun activities at Holiday Inn Orlando SW - Celebration Area, located in Kissimmee, Florida, off U.S. Highway 192 East (also known as the Irlo Bronson Memorial Highway). We are an official Walt Disney Good Neighbor full-service hotel! Enjoy our newly renovated rooms, kid suites, meeting facilities, pool, kids theater, and business and fitness centers! Reminisce with M-I-C-K-E-Y M-O-U-S-E at the world-famous Walt Disney World resort in nearby Orlando. See the characters come alive at the Magic Kingdom. Travel to futuristic times at Epcot center. Witness pure movie magic at Disney s Hollywood Studios. Visit Osceola Heritage Park, a 120-acre multipurpose complex that offers exciting sports and entertainment shows. Catch a concert or event at the Silver Spurs Arena, or a baseball game at the Osceola County Stadium. Shop at the Loop, a large outdoor strip mall housing major department stores and smaller retail stores, casual restaurants, and a movie theater. Rev your engine and head to Old Town, a vibrant, family-friendly shopping, dining, and entertainment destination. Enjoy live entertainment each night and don t miss the Classic Car Cruises. Rejuvenate with a tasty hot breakfast at our Trattoria Cafe. Eat hearty from our Best-4-Breakfast menu. Enjoy a leisurely, peaceful vacation or comfortable working environment at our hotel, where Kids Stay Free and Kids Eat Free. Relax, it s Holiday Inn Orlando SW - Celebration Area. ... more   less 
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Also Known As:
Holiday Inn Main Gate East Hotel Kissimmee
Holiday Inn Orlando
Orlando Holiday Inn
Holiday Inn Kissimmee
Kissimmee Holiday Inn

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