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“I wouldn't come back !” 3 of 5 stars
Review of Radisson Resort Orlando-Celebration

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Radisson Resort Orlando-Celebration
3.5 of 5 Resort   |   2900 Parkway Boulevard, Kissimmee, FL 34747   |  
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A Getaway for 2
Ranked #33 of 160 Hotels in Kissimmee
1 review
“I wouldn't come back !”
3 of 5 stars Reviewed April 20, 2013

To start off, we arrived at 11 PM and were surprised at the sight of two double beds after specifally requesting a king bed. We called guest relations and within 10 minutes we were in our new room. Much to our dismay, we placed our luggage down and the first thing we see is A LIVE WORM. It was crawling. I cautiously placed a glass cup from the hotel on top of the worm leaving it for maintenance the next day. The sleep number bed, I have to say, was very comfortable. The next day, we woke up very early and headed to a theme park. When we arrived back to the hotel at 6 in the afternoon, we were greeted by the lovely worm whom was now just squashed. The cup was placed neatly back on top of the refrigerator. But that wasn't all, we walked into the restroom and the floor was soaked. Apparently our toilet had leaked while we were out. We proceeded to call guest relations again, and the lady informed they would be there shortly. We waited about 45 mins for someone to actually assist us. All we wanted to do was shower after a long hot day. Hopefully our remaining time here gets better.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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2,213 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (360)
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UK
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed April 19, 2013

40 minute wait to get our room after a 20 hour journey - then told we would have to move to another room next day. Advice I would give is to seek Hotel Manager who was very helpful the next morning - he gave us a pool view room and was very understanding towards us. However 5 days later the planned maintenance commenced on the pool, it was drained and workmen started. Having said all this, it is a decent hotel, in dire need of some brightening up. Most staff were courteous and helpful. Pool Bar prices over the top. Loved DJ Jeff & Co who played music by the pool. Hotel in a good location for all parks and activities, pleasant setting, palm trees, ponds etc. I would still go back to the hotel if necessary - it is good for room only.

Room Tip: Block 1000 seemed to be better than block 3000 and others.
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apollo Beach, Florida, United States
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 16, 2013

We are Floridians, so when we go to Orlando, it isn't necessarily to go to the theme parks. We took our whole family (extended generations) and stayed at this resort. 6 Adults and 6 Children ages 2 - 15. All of us had a fantastic time. There are 2 pools, one heated and smaller and one enormous with a water slide and water fall. The hotel was rather booked the weekend we went, but there was plenty of seating by the pool and the pool was not so crowded you couldn't use it. There were lots of FREE activities for the kids during the day besides the pool including FREE poolside ice cream!!!! The staff was very friendly and helpful. The rooms are spacious, our main room was over looking the pool (we had 3 different rooms) with floor to ceiling windows making it a gorgeous view. I would highly recommend this resort!!! Right price for a great time!

Room Tip: Go with the Pool view!!!
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  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 15, 2013

The hotel is externally very presentable with a smart lobby however, once inside it immediately becomes apparent that it is tired and in need of a facelift. The rooms are clean and functional but very dated, with noisy A/C.

The pool area is nicely laid out however, when we visit (in Apr) the water was very cold. The pool side bar is brutally efficient and the cocktails tasteless.

Of particular note is guest services, they were not there to help but merely to plug condo's over the road. Dreadful!

Having spent two nights there, we would not recommend it.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tatianna782, Executive Assistant at Radisson Resort Orlando-Celebration, responded to this review, April 17, 2013
Thank you for taking the time to complete our guest satisfaction survey.

On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience at this hotel. I would like to share that the Radisson Resort Orlando-Celebration has been approved for a complete renovation. Renovations will begin fall 2013 . We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
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Columbia, South Carolina
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 13, 2013

We booked our room on Hotwire and only paid $57 (not including tax and the $15 resort fee). We read other reviews and requested a more recently renovated room-- and got in the 6000 building. The furnishings were modern and the sleep number bed was comfortable , however the building seemed far from new. The walls were paper thin and the rooms near the ice machine seem like they could be very loud as there is no barrier. The concierge tried to sell us tickets to Disney for $139 each, claiming there was only a $5 difference at the park gate. This is simply not true! Buy your tickets at the park and avoid all the hidden fees! Also they do not provide complimentary coffee and I had to pay $3 for coffee in their lobby deli shop. There are coffee makers in the rooms if you don't mind Coffee Mate creamer, and there is also a mini fridge. On the bright side, the rooms are clean enough, parking is free, and entrance to the gates to Disney are only about a 5-10 minute drive. There is a theme park shuttle, but the times are very limited. Personally, I would not choose to stay here again unless I get another super good rate.

Room Tip: Ask for a room in the 4000 or 6000 building.
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane, Washington
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 12, 2013

I don't consider myself a picky person. As far as hotels go, I generally just look for a clean place to sleep, so don't think I'm just a finicky customer. However, this time around I was on vacation and my family and I booked the Radisson in for a three night stay. To start off, the sink didn't work and flooded the bathroom. When we went to use the hot tub, the first one was cold and didn't work, so the attendant said to use the second one. We got there and the water was brown from being so dirty and it smelled so bad. Not to mention there was a dirty diaper sitting upside down where people usually lay back against. The elevator was broken so we carried our heavy luggage up for flights of stairs. When I went to go get a drink out of the machine, the first one ate the money, the second one, I walked to and ended up with wet pants because the floor was flooded and carpet was wet ( and smelled like mold!). The third one FINALLY worked but to my surprise, when I put 2.00 in, it gave me a tiny bottle, hardly worth .50. And if you plan on ordering from their Pizza Hut. Don't bother, they either don't have what you want or did at one point and are sold out. The point being, I was fairly dissapointed by this hotel. I had stayed at one in California and it wasn't nearly as bad. If you plan on booking this hotel, I am certain that you should rethink it and look at a different hotel.

  • Stayed April 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tatianna782, Eceutive Assistant at Radisson Resort Orlando-Celebration, responded to this review, April 15, 2013
Please let me begin, by apologizing for the inconveniences experienced during your stay with us. We have sent your feedback to the departments in questions and corrective action will be taken. We appreciate you taking the time to contact customer service as this feedback helps us determine areas of improvement. On behalf of Radisson resort Orlando-Celebration we do apologize and hope we are once again given the opportunity to serve your lodging needs.
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Bucharest
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 11, 2013

I loved it! For the money you spend it is an excellent hotel! I felt safe and home! Clean rooms, decent food ( it is something when it comes from an european ), comfortable beds, discrete staff! I also had a good experience at the pool thanks to Hemir "the pool guy"- charismatic and enjoing his job! I will deffinetly come again ( for my third time ) next year!

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Resort Orlando-Celebration

Address: 2900 Parkway Boulevard, Kissimmee, FL 34747
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#16 Top resorts Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Radisson Resort Orlando-Celebration 3.5*
Number of rooms: 718
Reservation Options:
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Also Known As:
Radisson Resort Orlando-Celebration Hotel Kissimmee
Radisson Celebration
Radisson Kissimmee
Radisson Orlando Celebration
Radisson Resort Celebration
Radisson Resort Kissimmee
Kissimmee Radisson
Radisson Hotel Orlando Celebration

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