I should have listened to the reviews I read on tripadvisor about this hotel and never have booked it. We had such a bad experience that we only stayed here one night before we decided to leave. The hidden resort fee when everything at the resort is closed was a joke. The "secure" parking was also not working. I am not a picky person when it comes to hotels but this one was just horrendous.

First, it is in serious need of a renovation as our room had unglued carpet, a hole in the wall behind the toilet, and a musky odor. The walls are paper thin and we could hear every person walking by the room. All of these things were still not enough to make me leave. What finalized my decision was a dirty hand towel in the bathroom, a red stain on the white sheet, and a huge cockroach in the bathroom.

My fiancé went to the front desk to complain and he noted that he was not the only one complaining about our room. Very displeased with our stay here and would absolutely not recommend this to anyone.

This hotel is gross. The only thing worse than the dirty bathrooms and grungy rooms is the riff raft that stay here. Paper thin walls means you can hear every screaming kid in adjoining rooms, halls and outside. Parking is atrocious. Avoid at all costs unless you live in a trailer at which point it might feel like home.

I stayed at this hotel 01/15/13-01/17/13. This hotel is just ok. It is in need of some renovation. The carpets in the room are worn and a little dirty. Beds are sleep number, which is nice. Bathroom clean, no mold. Televisions picture is so so. Only 38 channels. Very expensive for ordering movies. I would not suggest it. The carpets everywhere were in need of serious replacement. The elevators are disgusting.
I had room service one morning. The service was very promt, but the food was lacking. The eggs were raw. I ordered scrambled well done. They have a quick service diner which is really good for snacking or for meals. They also have a sports bar, which I did not go to. It was freezing that weekend so i did not use the pool, but i heard it was nice. Lists of activities going on everyday. Kids movies in the lobby at night.

This property never really felt safe. dark parking lots, the gates for security were never closed, even at night. In order to get into the buildings you are supposed to use your room key. I never once had to use my room key to open these doors even at 1am. Doesnt give you that sense of security.

Overall this property would not be worth the price, thank god i used miles. I might return if the address some of the above issues.

I arrived at 11pm on a weeknight. I was told I would be staying in Bldg #5 and I asked about parking lot lighting since I was a woman travelling alone. I was then told that security was on the property and although the lighting was poor I shouldn't worry. This still made me uncomfortable. Upon entering Bldg#5 I noticed a smell not a chlorine like smell like some hotels but this was more of a dirty feet type smell. Upon entering my room the smell did not get any better. The room appeared to be clean, but the musty, moldy smell was overwhelming. I was supposed to be there for 3 nights, however, I checked out after the first night because of this stench. I do believe there was a mold issue as the next morning I was having some allergy issue. The common areas, the lobby, the pool, the meeting facilities were all in good condition and the staff was excellent, however, the room was awful and I would be embarrassed as a Radisson to let anyone stay in these conditions. Hopefully your upgrades will start in Bldg #5.