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“Room Service” 5 of 5 stars
Review of Quality Suites Royale Parc Suites

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Quality Suites Royale Parc Suites
3.0 of 5 Hotel   |   5876 W. Irlo Bronson Memorial Hwy, Kissimmee, FL 34746   |  
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Ranked #14 of 160 Hotels in Kissimmee
1 review
“Room Service”
5 of 5 stars Reviewed 2 days ago NEW via mobile

The Room Service was amazing! We had ordered from Perky's Pizza for room service and the order was correct and it was here very speedily! Our Delivery girl Leo, Jacqueline did a wonderful job making the food and delivering it to us as well as being super cheery and kind to us!

Stayed May 2015, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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339 reviews from our community

Traveler rating
    143
    107
    40
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    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Venice, FL
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Was hesitant about this location because it was behind a 7-11 and retail shops and couldn't see it on Google Maps but the price for several of us traveling together was great for a 2 bedroom suite. When we arrived and saw the entrance it looked okay but the surrounding property was trashy ... While checking in I asked if our room wouldbe located there and George our checkin person laughed and said "oh hell no" which put us immediately at ease. We asked for a quite room and George was great as he moved us from being below a group of 4th graders traveling to the top floor on the opposite side. We got there in time for a free happy hour of beer and wine. The room was decently rennovated for an older facility - new carpeting, drapes and bedding. The walls looked like they had new texture and paint - no old damp smell like you get in many Orlando hotels. Only real negative was Breakfast was terrible and I had wished for a waffle maker.

  • Stayed May 2015, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QSRoyaleParcSuites, General Manager at Quality Suites Royale Parc Suites, responded to this review, yesterday
Thank you for taking the time to write your review and for sharing your thoughts and gracious comments about your visit with us and with our future guests.

We are happy that we exceeded your expectations and that you enjoyed your visit, and appreciate your thoughtful words about your experience and the many amenities that you were able to enjoy during your visit. Your kind words about the service that you received from our staff is especially rewarding, and I’ll make sure to pass your comments on to George. Also, I'm sorry that you found our complimentary breakfast buffet offerings not to your liking, as we try very hard to provide a selections that appeal to every palate.

We look forward to seeing you again when your travels bring you to the Walt Disney World area.
Sincerely,

Wade D. Michael, CHA, CMCA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Live in Tampa and needed a hotel for the weekend as my sister was coming in from New York. Unfortunately, it rained the whole weekend and we were pretty much hotel bound. I really cant say enough about the staff. Jessica was amazing and even had my two little girls asking for her. The breakfast staff was friendly, the room was clean, and there was ample space for the 3 of us (unlike most hotels where you feel you are on top of each other). I literally could not have asked for more and WILL be staying here in the future.

Room Tip: Great Disney base of operations
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  • Stayed February 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QSRoyaleParcSuites, General Manager at Quality Suites Royale Parc Suites, responded to this review, yesterday
The hotel’s staff and our future guest’s thank you for taking the time to write your review to share your thoughts and comments about your visit with us.

I was glad to read that you found your visit again enjoyable and appreciate your kind comments about our commitment to providing outstanding service to our guests. I’ll be sure to pass on your thoughtful words about the service that you received from Jessica…she truly is an outstanding member of our hotel family.

We are honored that you will be our guests again, and look forward to being of service to you soon.

Sincerely,
Wade D. Michael, CHA, CMCA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

stayed in March. Great value for a family of five. Breakfast included which only added to the value. Suite ws clean and recently updated. Two small areas of improvement. 1. bigger pool 2. earlier shuttle busses and later return shuttles for those going to Disney

Room Tip: all rooms face pool
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  • Stayed March 2015, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QSRoyaleParcSuites, General Manager at Quality Suites Royale Parc Suites, responded to this review, 4 days ago
Thank you for taking the time to write your review and for sharing your thoughts and gracious comments about your visit with us and with our future guests.

We are happy that you enjoyed your visit, and appreciate your thoughtful words about your experience. Your feedback and suggestions are invaluable to help us to improve to better provide for our future guests.

We look forward to seeing you again when your travels bring you to the Walt Disney World area.
Sincerely,

Wade D. Michael, CHA, CMCA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We visited the hotel on memorial day weekend.

As we booked on Priceline, the hotel was a suprise - and a GREAT one ! Indeed, we even extended our stay for an extra day !!

Although the hotel was full for the long week-end, every member of the staff we had to deal with was kind and helpful and took the time to answer our questions as if we were the only guests !

We checked-in late at night on the day of our arrival and we were exhausted. The check-in was fast and easy which was much appreciated. We got to the room and we were pleasently suprised to see its size (bedroom, kitchen area, bathroom and living room area with sofa-bed) and cleanliness. The beds were also very comfortable.

And what an easy drive to and from Disney !! (10 minutes or less to Animal Kingdom and Epcot.)

I wish everybody who stays at this hotel has the chance to meet Lenny at the front desk. He suggested activities for us in the evening and we enjoyed his recommendations. He also assisted us with extending our stay for an extra day. He was kind with a constant smile and clearly cared about our well being during our stay ! Cheers to Lenny !

I would recommend this hotel to anybody visiting the Disney area :-) ... And next time, no need to go though Priceline : we know where to go !

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QSRoyaleParcSuites, General Manager at Quality Suites Royale Parc Suites, responded to this review, 5 days ago
Thank you for taking the time to write your review and for sharing your thoughts and gracious comments about your visit with us and with our future guests.

We are happy that you enjoyed your visit, and appreciate your thoughtful words about your experience. Your kind words about the service that you received from our staff is especially rewarding, and I’ll make sure to pass your comments to Lenny.
.
We look forward to seeing you again when your travels bring you to the Walt Disney World area.
Sincerely,

Wade D. Michael, CHA, CMCA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here with my significant other for 5 days and really was pleased with the quality of the establishment , staff was very friendly and helpful upon arrival and during our stay even the cleaning and maintenance staff would greet us in passing each day , we felt very comfortable at the hotel , the room was very clean and spacious and comfortable, the pool was clean and plenty of room to sun tan after our long days at universal studios it was nice to have a bar right next to the pool for the adults to sit at , we really appreciated the complimentary drinks and also the complementary hot breakfast which was very good compared to other hotels we have stayed at . There was Fresh eggs and either sausage ,ham or corn beef hash with fruit selections and French toast or waffles with coffee and assorted juices. We were very pleased to be served at the bar by Jessica she was very sociable and made us feel welcome , we also liked Miguel who was very efficient. Overall our stay here was great no complaints and we'd definitely stay here again if back in the area.

Stayed May 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QSRoyaleParcSuites, General Manager at Quality Suites Royale Parc Suites, responded to this review, 5 days ago
The hotel’s staff and our future guest’s thank you for taking the time to write your review to share your thoughts and comments about your visit with us.

I was glad to read that you found your visit again enjoyable and appreciate your kind comments about our commitment to providing outstanding service to our guests, as well as your loyalty to our resort. I’ll be sure to pass on your thoughtful words about the service that you received from Jessica and Miguel…they truly are outstanding members of our hotel family.

We look forward to being of service to you again soon.

Sincerely,
Wade D. Michael, CHA, CMCA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Largo, Florida
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I must say, my first experience here was not good. Arrived at hotel and was told our room had been given away due to us being a no show. They had us down for arriving the day before. We showed them emails and printed documents stating other wise. Finally they gave us a room. then on our second night arriving back at hotel, none of the bed linen had been changed or new towels supplied. Had to go to front desk, as they would not answer phone. They told that the do not disturb sign was on door. Which it wasn't. They bought as linen and towels. But we had make our own beds. Then we get up next morning to pack everything up. all our key cards had been cancelled. At 7am in the morning.

Room Tip: Make sure you have all your paperwork in order
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  • Stayed May 2015, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QSRoyaleParcSuites, General Manager at Quality Suites Royale Parc Suites, responded to this review, 4 days ago
The hotel’s staff and our future guest’s thank you for taking the time to write your review to share your thoughts and comments about your visit with us. I am sorry that you did not find our hotel 100% to your satisfaction.

I apologize for the confusion over your arrival date, and I was glad to see that we were able to reinstate your reservation upon your arrival. We did honor the “Do Not Disturb” sign that was left on your door during the second night of your visit, and indeed did not service your room on that date, as you requested. I am sorry if someone in your party may have placed the do not disturb sign on your door without your knowledge, as both our housekeeper’s paperwork and additional inspections and conformations during the day by our housekeeping supervisor confirmed the presence of a do not disturb sign on your room on the day in question.

Again, thank you for the comments that you have shared with us and our future guests. Your feedback is invaluable to help us improve to better provide for their comfort.

Sincerely,
Wade D. Michael, CHA, CMCA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Suites Royale Parc Suites

Address: 5876 W. Irlo Bronson Memorial Hwy, Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Kissimmee
#11 Romantic Hotel in Kissimmee
#12 Family Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Suites Royale Parc Suites 3*
Number of rooms: 224
Official Description (provided by the hotel):
Quality Suites Royale Parc Suites hotel is located less than two miles from Walt Disney World resort complex in beautiful Kissimmee, Florida. This midscale all-suite hotel completed a multi-faceted redesign in 2008, creating a charming New Orleans French Quarter theme. The condo-style one and two bedroom suites sleep from one to ten guests. Private bedrooms with Serta Perfect Sleeper bedding, kitchenettes, dining area, and living area, plus 32-inch flatscreen HDTVs. Complimentary amenities include scheduled transportation to area theme parks, hot and cold breakfast buffet and high speed wireless internet access. Hotel amenities consist of a large lagoon-style pool with spacious sundeck, chaise lounges, pool towel service, poolside bar, Perky's Pizza Cafe' with burgers and other casual menu items, hot tub, kiddie pool, playground, game room, gift shop, launderette and lobby vacation planning desk. The hotel is within walking distance of numerous restaurants, shopping, grocery store and pharmacy and kid-friendly attractions including FunSpot USA and Old Town shoppes, dining and entertainment complex. ... more   less 
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Also Known As:
Quality Suites Royale Parc Hotel Kissimmee
Quality Inn Kissimmee
Quality Hotel Royale Parc
Quality Suites Maingate East

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