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“Quality Suites????” 2 of 5 stars
Review of Quality Suites Royale Parc Suites

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Quality Suites Royale Parc Suites
3.0 of 5 Hotel   |   5876 W. Irlo Bronson Memorial Hwy, Kissimmee, FL 34746   |  
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Ranked #51 of 158 Hotels in Kissimmee
1 review
“Quality Suites????”
2 of 5 stars Reviewed May 7, 2014

The accommodations of the rooms is great for big families but the lack of hygiene is a big issue. When I checked in they gave me a room that hadn't been cleaned and it had roaches crawling everywhere. I was very disappointed with my first impression of the hotel.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyaleParcSuites, Front Office Manager at Quality Suites Royale Parc Suites, responded to this review, May 16, 2014
The Quality Suites Royale Parc Suites is proudly under new ownership, as well as new leadership and management company. We are refocused and dedicated to meet or exceed the expectations of every Quality Suites Royale Parc Suites guest. Our sincere apologies if our housekeeping services did not meet your total expectations for this stay. We sincerely appreciate guest feedback on how we can improve our guest experience for all future guests.
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146 reviews from our community

Traveler rating
    36
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    23
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    35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 6, 2014

We stayed here for 3 nights and it was just ok. The price and free breakfast were the best part. The beds were clean which is important but the rooms were a little ruff around the edges. You can tell this place was amazing in the day but is in need of some major TLC. The elevator windows need washed super bad! The pool area was very clean and staff was friendly, they even let us stay an extra hour after checkout! My only other complaint is that the area was a little sketchy, I wouldn't wander around after dark! All and all for the price you pay I would stay again if I were spending all my time and money at Disney.

Stayed May 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyaleParcSuites, Front Office Manager at Quality Suites Royale Parc Suites, responded to this review, May 16, 2014
The Quality Suites Royale Parc Suites is proudly under new ownership, as well as new leadership and management company. We are refocused and dedicated to meet or exceed the expectations of every Quality Suites Royale Parc Suites guest.. We sincerely appreciate guest feedback on how we can improve our guest experience for all future guests. Our FREE hot and cold breakfast buffet offers a variety of items on a daily basis. Daily selections will vary and rotate from scrambled eggs, sausage, white and wheat toast, biscuits and sausage gravy ,cold and hot cereals, danish pastries and muffins, fruit, fruit juices, yogurt, regular and decaf coffees, teas, and milk.
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Houston, Texas
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 6, 2014

First things first, I read reviews before going to this hotel, and we chose to give it the benefit of the doubt considering the price of around $40 a night (we shared the cost with another couple since it was a two-bedroom, two-bath room), I would not stay at this place if I had the option of doing the trip over again. I truly felt dirty just walking around the room, and before leaving, I noticed that a huge corner of the carpet had mold all over it (due to the dripping air conditioner). It was truly gross, and I was so glad when the day of checkout arrived! If you have the money, stay elsewhere. Forget about luxurious- clean is all I'm asking for in an affordable motel, and you will not find it here. Oh, and the stuff people are saying about towels is totally true- you will have many near the start of the week, but as they dwindle, they are often not replenished due to housekeeping "not getting around to laundry." I am not a picky reviewer. Check out other places.

Room Tip: Just don't.
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  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyaleParcSuites, Front Office Manager at Quality Suites Royale Parc Suites, responded to this review, May 16, 2014
Here at the Royale Parc Suites we not only strive for total guest satisfaction, we take pride in our property and on the quality of service we provide. It is truly disappointing when a guest leaves dissatisfied, our goal is not only that all our guests enjoy their stay but that they will return and recommend us to others as well. We monitor our reviews closely in order to improve our day to day operations. We strictly adhere to Tripadvisor’s content policies and feel that our guest experiences will speak for themselves.
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Naples, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 4, 2014

we arrived after a long day at Epcot and were able to check in quickly
the first room we had had an issue with bugs and the staff helped us move to
another room right away. the layout of a separate living/dining/kitchen and bedroom
was great for us. we would stay here again.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyaleParcSuites, Front Office Manager at Quality Suites Royale Parc Suites, responded to this review, May 16, 2014
The management of the Quality Suites Royale Parc Suites would like to thank reviewer TIGERBABY 13 for their positive comments about the hotel.The Quality Suites Royale Parc Suites carries a contract with a nationally renowned, fully licensed Pest elimination company to provide monthly, quarterly, and on-call pest control prevention.
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1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 28, 2014

On my recent Disney World trip, my family and I decided to stay at this hotel because of the price and location. I must say it was not as bad as the reviews I've read before going. I did not find any mold or bed bugs which was a huge relief. The housekeeping staff could have been better though as they missed a few things. If you need information, its best to ask the day staff because the night staff was a bit clueless. Overall it was okay for us because most of our time spent was outside of the hotel.

Stayed April 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyaleParcSuites, Front Office Manager at Quality Suites Royale Parc Suites, responded to this review, May 16, 2014
Our passion and goal is to meet or exceed the expectations of every Quality Suites Royale Parc Suites guest, and it is unfortunate when that doesn’t happen. Our housekeeping department would like to apologize if our service did not meet your expectations on this stay. Your feedback is invaluable in meeting and exceeding your expectations, and those of our future guests. We encourage guests to contact any member of our staff, or hotel management during your stay should you need additional amenities or if we overlooked anything.
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Rotterdam, New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 26, 2014 via mobile

Have stayed here many times over the last several years. Two bedroom suites have always been a great value and location is excellent. Checked in on 4/25/2014 in the evening. No towels, no toilet paper or toiletries in room. However there were leftovers from previous guests (beer bottle caps, sticky countertops and chairs). Couch was filthy and in desperate need of replacement. Bathroom was disgusting. Shower curtain was dirty/stained. Toilet looks like a toilet brush has never touched it. Hair from previous guest on counter. No towels at the pool either. When complained to front desk was told they were changing companies and there was nothing they could do. Had to go to the gift shop next door and spent $40 on beach towels.
When we asked for reimbursement for the towels we were told that it is a common problem and if they reimbursed everyone that complained they would be broke. On one positive note...we found the breakfast to be very convenient and well managed. In short
...find somewhere else to stay!!


  • Stayed April 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyaleParcSuites, Front Office Manager at Quality Suites Royale Parc Suites, responded to this review, May 16, 2014
Our passion and goal is to meet or exceed the expectations of every Quality Suites Royale Parc Suites guest, and it is unfortunate when that doesn’t happen. Our housekeeping department would like to apologize if our service did not meet your expectations on this stay. Your feedback is invaluable in meeting and exceeding your expectations, and those of our future guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 25, 2014

****Don't listen to these negative reviews!****
My family stayed for 5 nights a couple weeks ago! We loved it! Yes, it needs some updating, but so does my kitchen and bathroom at home.
I read the reviews before we came. It didn't stop me because everyone deserves the benefit of the doubt. I'm glad I didn't let these reviews stop me.

It took us just a couple of minutes to get to each theme park. The staff was amazing, especially Ted, and most of all, I didn't see any of these bugs and mold everyone keeps talking about.

If you want 5 star hotel, go spend your $200 a night to get it. We got more than we expected here for our money, and we couldn't be more happy. I would definitely recommend this place to anyone, and we are already planning our trip back next year!

Room Tip: We loved room 507!
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  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyaleParcSuites, Front Office Manager at Quality Suites Royale Parc Suites, responded to this review, May 16, 2014
The management of the Quality Suites Royale Parc Suites would like to thank reviewer Jen T for her positive comments about the hotel’s attractive suite pricing, central location and friendly staff. Our passion and goal is to meet or exceed the expectations of every guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Suites Royale Parc Suites

Address: 5876 W. Irlo Bronson Memorial Hwy, Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #51 of 158 Hotels in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Suites Royale Parc Suites 3*
Number of rooms: 224
Official Description (provided by the hotel):
Quality Suites Royale Parc Suites hotel is located less than two miles from Walt Disney World resort complex in beautiful Kissimmee, Florida. This midscale all-suite hotel completed a multi-faceted redesign in 2008, creating a charming New Orleans French Quarter theme. The condo-style one and two bedroom suites sleep from one to ten guests. Private bedrooms with Serta Perfect Sleeper bedding, kitchenettes, dining area, and living area, plus 32-inch flatscreen HDTVs. Complimentary amenities include scheduled transportation to area theme parks, hot and cold breakfast buffet and high speed wireless internet access. Hotel amenities consist of a large lagoon-style pool with spacious sundeck, chaise lounges, pool towel service, poolside bar, Perky's Pizza Cafe' with burgers and other casual menu items, hot tub, kiddie pool, playground, game room, gift shop, launderette and lobby vacation planning desk. The hotel is within walking distance of numerous restaurants, shopping, grocery store and pharmacy and kid-friendly attractions including FunSpot USA and Old Town shoppes, dining and entertainment complex. ... more   less 
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Also Known As:
Quality Suites Royale Parc Hotel Kissimmee
Quality Inn Kissimmee
Quality Hotel Royale Parc
Quality Suites Maingate East

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