This place was awful, we checked in there was food left underneath the couch, ants crawling on the kitchen counter. Called the front desk they finally sent someone about 30 minutes later. We had a 2 bedroom suite, had a total of 9 people in this one unit, (Sleeps 10). Never had enough towels, never had enough washcloths. Went to the front desk and complained to Wilson, he said there is nothing I can do. He is the real flower of the Royale Parc Suites ( the blooming idiot). He told me the manager would be in in the morning, no manager at 7 am. Was then told that the manager shows up around 930, and leaves around 330, so he does not have to have contact with dissatisfied customers. Even called the home office to log a complaint, cant log a complaint until you check out, was no where else to stay.So asked if the manager would call me while I was out, never heard anything from him. So take it from me, FIND SOMEWHERE ELSE TO STAY.
- Official Description (provided by the hotel):
- Quality Suites Royale Parc Suites hotel is located less than two miles from Walt Disney World resort complex in beautiful Kissimmee, Florida. This midscale all-suite hotel completed a multi-faceted redesign in 2008, creating a charming New Orleans French Quarter theme. The condo-style one and two bedroom suites sleep from one to ten guests. Private bedrooms with Serta Perfect Sleeper bedding, kitchenettes, dining area, and living area, plus 32-inch flatscreen HDTVs. Complimentary amenities include scheduled transportation to area theme parks, hot and cold breakfast buffet and high speed wireless internet access. Hotel amenities consist of a large lagoon-style pool with spacious sundeck, chaise lounges, pool towel service, poolside bar, Perky's Pizza Cafe' with burgers and other casual menu items, hot tub, kiddie pool, playground, game room, gift shop, launderette and lobby vacation planning desk. The hotel is within walking distance of numerous restaurants, shopping, grocery store and pharmacy and kid-friendly attractions including FunSpot USA and Old Town shoppes, dining and entertainment complex. ... more less
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- Also Known As:
- Quality Suites Royale Parc Hotel Kissimmee
- Quality Inn Kissimmee
- Quality Hotel Royale Parc
- Quality Suites Maingate East