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“Another great stay.” 5 of 5 stars
Review of Quality Suites Royale Parc Suites

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Quality Suites Royale Parc Suites
3.0 of 5 Hotel   |   5876 W. Irlo Bronson Memorial Hwy, Kissimmee, FL 34746   |  
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Ranked #63 of 158 Hotels in Kissimmee
Runnemede, New Jersey, United States
1 review
1 helpful vote 1 helpful vote
“Another great stay.”
5 of 5 stars Reviewed March 10, 2013

The staff here is very good. Angel and Alejandro are always at the top of their games. This is a well kept property with good amenities. The change of Happy Hour from a free one hour event to a pay as you go(one dollar for a twelve ounce beer or wine)two hour event was a bit of a letdown. Also there was no outdoor music from the bar this year. But overall,a great place to stay. This was our sixth or seventh year in a row and we will be back in 2014.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CCohen921, Guest Relations Manager at Quality Suites Royale Parc Suites, responded to this review, March 11, 2013
On behalf of Angel, Alejandro and our entire team I’d like to thank you for your kind words of praise. We are delighted to hear that year after year you’ve continued choosing us as your home away from home. We understand many of our guests are disappointed with the changes made to our complimentary manager’s reception. We have on the other hand decided to offer greatly discounted specials during our nightly happy hour. Guests can enjoy $1 draft Bud or Bud light, wine and soft drink, as well as 2 for 1 well drinks. We are currently working on making some changes to our Frenchmen’s cove poolside bar, which we hope you’ll enjoy during your next visit. We hope that your next visit is another great stay as well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,123 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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PEKIN
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 7, 2013

We stayed in the two room suite, the size of the rooms were great. has a little kitchen. FYI the stove takes a long time to cook anything (hamburger helper) fold out bed in the living room. pretty good breakfast buffet changes daily. my main complaint about this hotel is that we had a hard time getting them to bring us clean towels also the showers ran out of hot water. But for the price I paid and the size of the room it might have been worth a cold shower.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Venice, Florida
1 review
5 of 5 stars Reviewed March 4, 2013

I was greeted by the nicest gentleman I had ever met. I can't remember his name. He was friendly and courteous and very professional. Then we got to our room. WOW more than I expected. Our room staff had done an excellent job in getting things ready for us. The beds and the room were so clean and comfortable. As we all piled in for a good nights sleep, we got up the next morning to more friendly service with Breakfast. Not only was it good it was wonderful. The transportation to the park was really cool to. We didn't get to experience the pool area because it was too cold. You should book here, you won't be disappointed.

Room Tip: Bring your appetites to breakfast because if you go away hungry..... Its your own fault.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tulsa, Oklahoma, United States
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed March 1, 2013

You've probably seen quite a few angry and poor reviews on this hotel and probably having mix feelings about this hotel. Let me give you a little background on my hotel experience. Back in college I worked as a front desk clerk, house maid, and maintenance adviser at a 4-star Super 8 Motel for 5 years during my college years. Time for the review.

Management: 4/5
The management was very responsive on our request when we had issues. We had the toilet issues around 11PM and the hotel was very responsive about our request. Within 20 minutes someone was able to come and address the toilet issue. It couldn't flush and I knew what the issue was, but I felt like it was the hotel's responsibility to address and fix the issue. They do have maids and maintenance works on site 24 hours. This is a plus.

Room: 3/5
The rooms are a little outdated by around 5-7 years. On average a good hotel will change/swap interior items out after 3-5 years. This is due to wear and tear on furniture, drawers, shower curtains, just to name a few from everyday use. Their rooms are in need of a major update. Our kitchen had a broken cabinet door, worn out shower curtains, and the overall furniture was just old from wear and tear throughout the years. Some of the areas of the carpet was pulled up in which tacking it back down would address the issue. This could lead to trip hazards for people with walking issues. The bed was comfortable and was able to sleep most nights.

Breakfast: 4/5
For what you're paying for the breakfast buffet is great. If you're on a budget the breakfast buffet is great. Choices from various cereal, gravy, fruits, juices, and the list goes on. I would recommend their breakfast buffet. It's one of the better ones I've had during my travels. Just make sure to make it down there before 8AM or you'll be standing in line and won't be able to fine a seat to enjoy your breakfast.

Issues with Room, Hotel, etc: 2/5
Again the rooms are need for a major overhaul. We did find mold, mildew, and rust on the hinges on the doors in both bathrooms. We ended up killing 4 to 6 baby roaches in the kitchen throughout our 7 days at the hotel. Their towels are worn out and we found various what looked like pee stains on the wash towels. The last thing, they do have free internet, except the internet only works during the late morning or afternoon hours. This is due to high peak usage of the hotel's internet used by the guest via their WiFi connection in the early mornings and nights. This issue could be fixed if they were to upgrade or install additional ISP (internet service provider) connections for their guest. I'm hoping after they read all these reviews, action will be taken to address all these issues. This could bring in more business for them if their just step up their game on updating their rooms.

Overall: 3/5
The biggest question: Would I stay here again? The answer is yes, only if they would get all the issues addressed fixed. The hotel maids did a great job in keeping our room cleaned and provided us with daily maid service. They were very nice and greeted you every time you walked by. The rooms are extremely clean except the comments I made about the rooms above in this review. Great location, minutes away from Disney, Universal Studios, I-4, walking distance from a 7-11, just to name a few. This hotel has a lot of potential. I think this hotel will gradually keep going downhill in the next couple of years unless if they update their rooms to address all the issues i stated above.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Palm Beach, Florida
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 27, 2013

Adequate but nothing else. Very dated. Would not stay again. Location was good however. The breakfast room was dark and noisy and the food was typical Orlando type food, just barely eatable. This is an older facility and really needs an update. The parking was very crowded the weekend that we stayed.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 26, 2013

We had the most amazing family vacation. The people at this hotel did everything to make our stay fantastic. This is an older facility. If you are expecting caviar then you spend for caviar. This resort provides soooooooo much bang for your buck. And every day of our stay, they were continuing to improve. The resort had a change of ownership, we understand, back in late 2012. We arrived at the beginning of February 2013. For all the complaints I read, those people obviously need therapy. This is a delightful destination. The criticisims I read the week before my departure had me nervous. I was travelling with children. I was absolutely more than satisfied. We were in a 2 bedroom suite with a king size bed and 2 queen. We did breakfast at the included one; it was fantastic hot and cold, It satisfied everyone's needs. We Went shopping our first day and made lunches and dinners for our family for 8 days. We spent 3 days at Disney Parks, every afternoon and evening at the pool, and 3 days at Old Town, Kissimmee's best kept secret. This hotel was our HOME for 8 days: clean, safe, and comforting. Thank you. We are in the hospitality business in Canada and know what it is like to have to please. This hotel will please you with honest to goodness hominess. My name is Kate Chapman, and I am proud to have been a patron at this resort from the 3rd to the 10th of Feb. 2013. Thank you Quality Suites.

Room Tip: We were no wherenear the elevators, I can see being near the elevators would be annoying. We were on...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, Minnesota
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 26, 2013

The bad? We had to park next to a loud laundry facility out back. We had no issues with it although it was quite loud outside. (not in the rooms) Also, the network for the internet is ancient at this place and the very few times we actually did get a signal, it was horribly slow. We did call the front desk about it although there was nothing they could do. Ironically enough, we received our best signal on the morning we were checking out. This was still not a deal breaker as we were there to do things and not sit in the room.

The good? Everything else. The service was excellent and I cannot rave enough about the location. Old Town is a block away and that gave us a ton to do when we were not venturing to Disney on the free shuttle. (Seats were taken and had to stand on the bus.. but who cares? It was a short drive and sure beats paying $14 per vehicle to park) The breakfast was awesome and we really had a good time. It was kid friendly and we will definitely be returning to this place.

Room Tip: We were on the top floor (5th) and used the stairs mostly. It was great exercise although there is a...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Suites Royale Parc Suites

Address: 5876 W. Irlo Bronson Memorial Hwy, Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #63 of 158 Hotels in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Suites Royale Parc Suites 3*
Number of rooms: 224
Official Description (provided by the hotel):
Quality Suites Royale Parc Suites hotel is located less than two miles from Walt Disney World resort complex in beautiful Kissimmee, Florida. This midscale all-suite hotel completed a multi-faceted redesign in 2008, creating a charming New Orleans French Quarter theme. The condo-style one and two bedroom suites sleep from one to ten guests. Private bedrooms with Serta Perfect Sleeper bedding, kitchenettes, dining area, and living area, plus 32-inch flatscreen HDTVs. Complimentary amenities include scheduled transportation to area theme parks, hot and cold breakfast buffet and high speed wireless internet access. Hotel amenities consist of a large lagoon-style pool with spacious sundeck, chaise lounges, pool towel service, poolside bar, Perky's Pizza Cafe' with burgers and other casual menu items, hot tub, kiddie pool, playground, game room, gift shop, launderette and lobby vacation planning desk. The hotel is within walking distance of numerous restaurants, shopping, grocery store and pharmacy and kid-friendly attractions including FunSpot USA and Old Town shoppes, dining and entertainment complex. ... more   less 
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Also Known As:
Quality Suites Royale Parc Hotel Kissimmee
Quality Inn Kissimmee
Quality Hotel Royale Parc
Quality Suites Maingate East

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