Buildings were run-down, gaps in the front door-jam were pretty big and the dead bolt did not work. Light switches did not work. There was a flattened raisin on the floor not from us. There was dirt and dust in bathrooms. The jacuzzi was old and had dirt floating around and did not work. Kitchen had many small insects crawling around on the counter surface and silverware was not clean. Internet did not work. Washer/dryer old and worn. Main gate was always up with no attendant when we returned from the parks. Wife noticed a dead ROACH in the bathroom light. On night 3 of 7 got back from the parks and saw a large ROACH run from under the bed to behind the curtains. Called front desk for help killing it and 10 minutes later had to call again. A maintenance guy came and killed it with a towel. We asked him if we could switch rooms, he said “they’re all the same” - code for “there are roaches in all the rooms.” Called the front desk again to ask to move but they were closed for the night. All the while we dealt with their personnel they never seemed to care. They moved slowly, seemed bothered we were there or were calling, and never even apologized for the roaches! To everyone out there who had raving reviews about this place, I just don’t get it.