The best thing this hotel has going for it is the pool! The pool was clean and wonderful, but thats about it. We drove to Florida from Ohio and drove straight throw. We arrived early and check in wasn't until 4:00pm. Seems how we've been up and driving for 18 hours we thought the Rodeway Inn would not mind if we checked in a little early. Wrong! They said no, check in was not until 4:00. So as tired as we were we drove some more to a park not to far by and sat there for awhile to wait. We were starting to fall asleep on the bench so we drove back to the hotel. Finally got checked in. I booked my room online so everything was taken care of so I thought. I was charged what they said was $30.06 for surcharges (two rooms for 6 nights at 2.50 per day). We finally make it to our rooms and I called my card company to make sure all charges made were ok. Wrong again! My card company tells me they charged not $30.06 but $50.00. So I go to the front desk to fix the problem but again no luck. They denied the whole thing. (got home and checked online and yes they took $50.00 not $30.06). Not only did they take the $50.00 but when I checked out I was told that the $30.06 was going to be returned to my card. Wrong! They charged my card again for the $30.06. I'm still waiting to get this fixed. Not only was there problems with the over charging but with the rooms as well. No fitted sheets only flat sheets, pillows were not fluffy but flat, and some of the rooms smelled bad. The first room we were in (were moved twice for no hot water in the rooms) the door did not shut right. You had to pick up on the door to get it to shut. Then we were standing out side and watched the maintenance man let some lady in her room( because she was locked out) without checking to see if that was even her room. Guess what....it wasn't her room. After a few minutes in their she comes out and said " this isn't my room". I worked at a hotel and anyone who does knows that thats a big mistake. You NEVER let anyone who's locked out in without checking front desk to verify that was their room. Not only did they let some lady in the wrong room but my son got locked out and he went right up to the front desk and they made him a key without verifying he was in that room. They just asked what room he was in. Thank God he was my son and somebody else, they would of gotten in. After moving us to a different room due to no hot water, my boyfriend left in cell phone charger in the other room. I called front dest to get it but guess what.....they couldn't find it. We still don't have it. Not only have I worked at a hotel but every year we go to Florida (love the state) and stay in hotels, and NEVER have I never had such a bad experience. I will never stay at a Rodeway Inn again.
- Reservation Options:
- TripAdvisor is proud to partner with Cheap Tickets, Booking.com, Orbitz, Choice Hotels, Agoda, Hotels.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Rodeway Inn Maingate reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Rodeway Inn Maingate Hotel Kissimmee
- Maingate Rodeway Inn
- Rodeway Inn Kissimmee
- Kissimmee Rodeway Inn