Disappointing:- We stayed over New Years at this hotel. We are English and had contacted the hotel twice by e-mail after our booking and before our arrival, asking them if we could please have connecting rooms as our grandchildren were with us. Both times they said they had made a note of our request and would do their best but, although we were beside one another and the hotel was full of inter-connecting rooms, one never became available (or so we were told) in our whole 10 day stay! We were told to go back and check, which we did, but still no availability.
Bad:- The cleanliness was terrible! As soon as we entered our room, I noticed hair on the floor in the bathroom so I took a tissue to scoop it up and the tissue was brown with dirt! So, I used one of the hotel’s face cloths and washed the entire bathroom floor. It was totally disgusting! I left the dirty face cloth on the so that the cleaner would see, and hopefully do a better job.
Good:- What was good about the hotel was its location to the Disney and Universal Parks and shopping, and, the staff were very friendly. It also had 3 washing machines and 3 dryers available to use (at a cost, of course) and free breakfast and a fridge in the room, plus a hair dryer and free coffee and tea making facilities in your room with a fresh supply of a coffee pouches daily; so that was all very good. But, sadly, because of the tatty and tired furnishings and the dirty floor and totally disgusting carpets, I could not possibly recommend this hotel. Costs were good tho so, if you go for costs…. take your slippers and some disinfectant!!
Needs:- The hotel needs new cleaning staff and new carpets – desperately!!!
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- Also Known As:
- Howard Johnson Express Inn & Suites Lake Front Park Hotel Kissimmee
- Howard Johnson Express Inn And Suites Lake Front Park
- Howard Johnson Kissimmee
- Kissimmee Howard Johnson