We had booked this place for 4 nights - they day before the travel - we decided we wanted to extend it for 1 more day - Angie at the front desk was gracious enough to give us the same rate. The check in process was quick and efficient. They even had some toys for my 2 year old. We checked into our room and found that a couple of lights didnt work and the sheets were torn. She quickly moved us into another room and arranged for a crib which i had requested and removed some furniture to create some room for our toddler. Overall - superb job by Angie.
The location is awesome - 5 minute drive to any park in Disney - back roads to Animal Kingdom - the hotel itself is a little difficult to locate - but once you get a hang of it - its perfect - everything close by....restaurants, gas stations, gift shops, grocery, etc....
The room itself was a little old and tired - some light fixtures didn't work - the housekeeping was great on some days and bad on others - hair left in the tub, etc. But since we were on a purely Disney trip - we were out of the room by about 9 AM and came back only at around 8 PM - so the luxury factor (or lack thereof) was no issue for us.
The breakfast was decent - they had scrambled eggs every day - and alternated between biscuits and gravy and sausages. Then they also had the usual suspects - muffins, bread, bagel, waffles, cereal etc - very adequate especially when you are trying to fill up and head to the parks.
Overall, a nice safe location for Disney visit. They also have a complimentary shuttle to the parks but we didn't use it since we did not want to be bogged down by their timings. If you don't plan to spend a lot of time in the room and want a nice, clean, decent place to sleep close to Disney - this hotel is perfect.
- Official Description (provided by the hotel):
- Enjoy spacious rooms and our amenities when you choose the Galleria Palms Hotel in Kissimmee. We put you at the center of all the magic, just minutes from Disney's Maingate. ... more less
- Reservation Options:
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- Also Known As:
- Galleria Palms Kissimmee
- Hotel Galleria Palms
- Meridian Palms