Its quite a nice place for the price point. We had to extend our stay by one day & they readily confirmed at the same price. House-keeping kept us pleasantly surprised everyday we when we walked into our room after a whole day at Disney parks.
Breakfast is standard. Though they should consider increasing the dining area size to accommodate guests.
The one thing that was slightly off - keys to the room. They worked & sometimes they did not.
Since it was already quite late in the night & we figured our key doesnt work, we called the reception to get assistance. Their reply - you have to come n get it corrected (we were exhausted after the whole day at Disney theme park, but no consideration to that). Secondly the receptionist got the room no wrong & configured the key wrongly & then again blamed my husband for that. In each of these exchanges, we walked the entire aisle, all the way down to ground floor. I only wonder if the staff thinks guests like playing pranks on them in the middle of the night.
Besides that, a nice peaceful stay. Would recommend the place, though choose to write down your requests instead to speaking to the staff to avoid being blamed in the middle of the night.
- Official Description (provided by the hotel):
- Experience the Convenience of Our Kissimmee Hotel – Just Minutes From Disney’s Maingate. Find everything you need to create a magical vacation in Central Florida at Galleria Palms Hotel! Close to the theme parks at Walt Disney World® Resort and other popular attractions, we have an ideal location as well as comfortable guest rooms and modern amenities. Less than 1 mile to Disney's Maingate. We offer a complimentary Deluxe Continental Breakfast that is self served daily from 6:00am - 9:00am Monday thru Friday and 7:00am - 10:00am on Saturday and Sunday which consists of scrambled eggs, sausage OR biscuits with gravy, toast, cereal, muffins, bagels, waffles, fruit salad and assorted beverages. There is complimentary WiFi throughout the hotel. Outdoor pool onsite as well as a guest laundry available for use. Complimentary shuttle service to Disney, Universal & Sea World. There’s never been a better time to experience all the great things there are to do and see in Kissimmee than right now. ... more less
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- Also Known As:
- Galleria Palms Kissimmee
- Hotel Galleria Palms
- Meridian Palms