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Great location and nice staff - Galleria Palms Hotel

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Galleria Palms Hotel: Traveler Reviews

3.0 of 5
3000 Maingate Lane, Kissimmee, FL 34747
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Galleria Palms Hotel
93 traveler photos
Ranked #27 of 162 hotels in Kissimmee
4.0 of 5 stars 449 Reviews
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449 reviews from our community

Traveler rating
    138
    176
    64
    38
    33
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Families
167
 
Couples
111
 
Solo
7
 
Business
23
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Bradenton, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great location and nice staff”
4 of 5 stars Reviewed December 2, 2012

This hotel is located between Universal and Disney. When we checked in the front desk was very friendly and helpful. Everything was clean and what we had expected. Breakfast had a variety of things to eat. We would stay here again!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mscottgr8 about Galleria Palms Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
“Pros and Cons of Galleria Palms hotel”
4 of 5 stars Reviewed November 30, 2012

We stayed there for 6 nights.
Pros:
1. The room was clean and modern decorated. The bed was very comfortable.
2. Hotel has great location to Disney.
3. Free hot breakfast was good, but I couldn't say it's great.
4. Free wi fi and parking.
5. Had enough parking lot.
6. It's quiet and nice.
7. Convenient to the super market.

Cons:
1. When I asked the old guy who sold the park tickets in the hotel about the tickets, he said: "Does your husband go on vacation with you? Does he speak better English?". I told him I booked the whole trip myself. This is the gender discrimination or the race discrimination questions. No professional at all. This was only bad memory of our whole trip. I didn't buy any ticket from him. Other people in the hotel were very nice.
2. Hot breakfast didn't have fresh fruits, only the tinned fruits.
3. Didn't have hair conditioner, only shampoo.
4. Didn't change the sheet for 6 nights when we're there. I don't know the hotel policy. They had the limited room services during the Thanksgiving, but charged $20 more on Nov.23rd.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Hyhychen t about Galleria Palms Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galleria_Palms, General Manager at Galleria Palms Hotel, responded to this review
December 4, 2012
Dear Valued Guests,

Thank you for choosing to stay at the Galleria Palms. I regret to hear you didn't have a fantastic stay, but appreciate the feedback as it is a great way for us to learn and improve our product. I do apologize for your feelings towards our guest service attendant that was present. I can assure you it was not to gender or racially discriminate, they do have different offers and have some qualifying questions they need to ask. I have followed up with the manager to review how questions can be asked as they can be interpreted differently.
I will certainly take the feedback regarding having conditioner present in the room as an additional amenity as well as the possibility of fresh fruits. We do our best to offer a selection with our complimentary breakfast.
In regards to housekeeping, our housekeepers service the room daily. For guests who stay a longer period of time, they complete a full linen change every 2nd day. The days in between they tidy the room, clean the bathroom, make the beds, remove trash and replenish towels and vacuum. Anytime in future shall you visit and feel that the service is not up to your standards, please do communicate to us and we can follow up with housekeeping to ensure you are fully satisfied.
Thank you kindly for staying with us and i sincerely appreciate your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
“Great location, clean, buffet breakfast”
4 of 5 stars Reviewed November 27, 2012 via mobile

We stayed 5 nights here. Literally minutes from all the parks. Breakfast was awesome and included. Watch the serving hours though. We slept in ome morning and missed it. Booked on Hotels.com and paid much less than some of the other surrounding, not as nice, motels in the area. Bed was great. We had the king studio with the sofa bed. great for my young kids, probably need the extra bed for older kids or teenagers. Did have a table and chair, but we did not use them. Pool was ok, too cold to swim though, it was November. Staff was great and room was cleaned daily, beds made. Will stay again.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Stoughs about Galleria Palms Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great location near Disney Animal Kingdom, well managed hotel”
5 of 5 stars Reviewed November 24, 2012

Hotel is very clean, well maintained & well managed. Located on Hwy 192 near restaurants, shopping & other attractions. Disney Animal Kingdom is located directly behind the hotel & only minutes by car. There is a pool & plently of parking.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask bachelorlifestyle about Galleria Palms Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hastings, Florida USA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Wow - the best place for paranoid people like me!”
5 of 5 stars Reviewed November 14, 2012

I ALWAYS strip the beds when I go to a hotel so I can look for bedbug signs. This hotel has the bedbug proof mattress protectors! It was clean, beds were comfortable, it was QUIET, it was posh and for a King Suite under $50 a night PLUS a REAL breakfast? INSANE! Well if it's crazy, keep the meds because I'll keep staying here! I preferred it over Disney's All Stars Music! I stayed here then went to Disney, I was disappointed with DISNEY!!!! NICE NICE NICE! You just can't beat their location to Disney AND the fact it's just so quiet and nice!

Room Tip: It's ALL good! It's quiet and I just loved staying there!
See more room tips
  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Galleria Palms Hotel

Also Known As:
Galleria Palms Kissimmee
Hotel Galleria Palms
Meridian Palms
Address: 3000 Maingate Lane, Kissimmee, FL 34747
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#11 Best Value Hotels in Kissimmee
#25 Family Hotels in Kissimmee
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Enjoy spacious, well-appointed rooms and a wealth of outstanding amenities when you choose the Galleria Palms Hotel in Kissimmee. We put you at the center of all the magic, just minutes from Disney's Maingate. ... more   less 
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Galleria Palms Hotel
3000 Maingate Lane
Kissimmee, FL 34747
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