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“Great Staff, Decent Room, Friendly Housekeeping,” 4 of 5 stars
Review of Galleria Palms Hotel

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Galleria Palms Hotel
3.0 of 5 Hotel   |   3000 Maingate Lane, Kissimmee, FL 34747   |  
Hotel amenities
Ranked #21 of 158 Hotels in Kissimmee
Atlanta, Georgia
1 review
“Great Staff, Decent Room, Friendly Housekeeping,”
4 of 5 stars Reviewed November 8, 2012

Stayed three nights over last weekend. It was nice. Mike and Harold are wonderful front desk personnel. The lady who works the discount tickets counter was pleasant too. They accommodated us on a late check-out. Outside of paying $2.50 for a soda and the breakfast that was a little less than what I'd hoped for, I have 0 complaints. Would definitely stay here again!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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630 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Brookville, Pennsylvania
Senior Contributor
47 reviews 47 reviews
4 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 6, 2012

Took a chance on this one and was pleasantly surprised. Check in great and fast, room clean and well appointed. Bed nice. Breakfast OK. Hotel is non smoking. Pool is outside. Price was alright to. Very close to Disney. and right on the main drag. AC quiet.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Miami, Florida
1 review
2 of 5 stars Reviewed November 5, 2012

I was unhappy with my stay there recently. I went through travelocity and got a surprisingly cheap price (plus tax) for the stay but once it got there they tacked on another 8 or so dollars for a bunch of other ridiculous tax fees. our room was okay when we got there, clean. but all day and most of the night it sounded as if the people next door were moving heavy furniture along the walls. and every time the maids were in the hallway they would bump their carts into the door. overall it was very noisy! to top it all off, we were greeted with a "nice" wake up call with heavy machinery blaring on our floor because they decided to start construction one the elevator hallway, which by the way they did not inform us would happen at any time before they started, and we had to walk down five floors just to get to the lobby. I don't want to seem whiney but it really was just one disappointment after another. we definitely won't be staying there again.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Las Vegas, Nevada
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 5, 2012

This is a great place to stay. The rooms are not new but they clean and nice. The staff is very attentive but not as friendly as you would expect. The older gentlemen at night is not real friendly he always seems to be unhappy. As far as all the other staff they are very nice. Also buy you tickets for the parks at this hotel they really save you money and time getting into the parks also.

Room Tip: Be careful the style of bed frames in each room is going to be risky for you. You always hit your le...
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Winter Haven, Florida
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 2, 2012

Stade about one week in this hotel. A good economy and functional Hotel for family enjoyment of all the Orlando Atractions. Basic but good facilities, close to all mayor atractions, close to food restaurants and supermarkets. Microwave and Fridge in room, nice small pool and plenty of discount cupons are provided for local food and atractions. Recomende this facilitiy for families on a budjet...

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 22, 2012

Loved this hotel for the price. The room was quite and there was lots of people around. Never heard any neighbor noise or hall noise inside our room which was great since that is my biggest pet peeve staying in hotels. Breakfast was "ok". Rooms were nice and upgraded. We would definatly stay here again!

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Brough, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 18, 2012

We stayed at this hotel for 10 nights in September and chose it due to the advertised free wifi, free breakfasts and shuttles. The wifi worked well and the room was great for the price, quite large and always clean. The free breakfast was good, there was quite a choice and saved us a lot of money on food at Disney. It's really close to DIsney and the hotel offers a free shuttle service at set times to Disney and Universal. I notified Lindsay (the manager) before our arrival that my partner was in a wheelchair and she said that with 24 hours notice they could arrange accessible shuttle buses for us, unfortunately the company who provide the shuttle service (Platinum Transportation) kept either forgetting about us or sending totally unsuitable vehicles throughout our 10 day stay which resulted in us waiting for hours in rain or spending a fortune calling them on our international phones. There was not one day that they managed to pick us up and drop us off in a suitable vehicle. Lindsay was really helpful and totally understood my issues after I had been having to pick my partner up to put him into buses and attempted to sort it out with the shuttle company but I think Platinum just thought we were a massive inconvenience to them and were probably relieved when we left! As far as the hotel goes it was great for disabled guests, just a shame the same could not be said for the transport so take this into account if you are needing accessible transportation.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Galleria Palms Hotel

Address: 3000 Maingate Lane, Kissimmee, FL 34747
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#10 Best Value Hotel in Kissimmee
#13 Romantic Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Galleria Palms Hotel 3*
Number of rooms: 118
Official Description (provided by the hotel):
Enjoy spacious rooms and our amenities when you choose the Galleria Palms Hotel in Kissimmee. We put you at the center of all the magic, just minutes from Disney's Maingate. ... more   less 
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Also Known As:
Galleria Palms Kissimmee
Hotel Galleria Palms
Meridian Palms

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