When we arrived they stuck us in a nasty smoking room and wouldn't move us- they claimed that ALL of their rooms were booked (even though I'd made the reservations in Feb for a non-smoking rm). Everything smelled awful, the floor was FILTHY and the beds were like boards. It was on the first floor and there were about a hundred teenagers running around screaming and being rude, and we have 2 small children. So we weren't off to a great start.
Finally my husband complained again at 3 in the AM to a different person at the front desk who was very apologetic and he kindly moved us to a very nice non-smoking room on the 3rd floor. This room was much cleaner and the beds were a dream (even had remotes to the beds) with big, fluffy feather pillows. We stayed 5 nights total.
The hotel is within walking distance of IHOP, McDonald's, several gift shops, and a grocery store (if you don't mind crossing a busy street). They have a little gift store, a nice pool (which was open quite late), and a place where you can get a hot dog, fries, salad, pizza, etc. I had no problem using the internet in the "business center" - there are 2 computers in there, although as a female I felt a little unsafe because the room locks from the outside and it's in a remote location in the hotel. I saw some complaints on here about the AC not working or making annoying sounds but we had no problem with that. The shower was excellent- great water pressure! The maid service was pretty good. You can get AVIS and Disney tickets in the lobby. Overall, it was a nice place to stay after the initial problem of being put in a very dirty room. (If you are a smoker, don't expect a comfortable bed or a clean room). Very short drive to Disney and especally Animal Kingdom- just take a right going out of the parking lot and a right at the end of that street (Sherberth Lane) and you're practically there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.