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Roomba Inn & Suites Orlando: Traveler Reviews

2.0 of 5
5840 West Irlo Bronson Memorial Highway, Kissimmee, FL 34746 (Formerly Days Inn Maingate East)
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Roomba Inn & Suites Orlando
Ranked #68 of 162 hotels in Kissimmee
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25 reviews from our community

    Trip type
Traveler rating
    9
    4
    2
    2
    8
Date Rating
Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Dishonest advertised rates”
1 of 5 stars Reviewed March 16, 2013

I booked this through hotels.com. The advertised rate was 81.00. They charged me 66.19 in taxes and fees when I booked. Then an additional "resort" fee to be paid on arrival plus 20.00 more if I wanted a fridge or microwave.

When I attempted to cancel the booking moments after making it, hotels.com were unable to contact the hotel because no one would answer the phone. Hotels.com gave me a 50.00 voucher to make up for things after I spent over an hour trying to cancel this booking.

For 109.00 I could have stayed at a 3.5 star resort in the area. I booked this for the low price, but thanks to their bad business practices and dishonesty I ended up paying over 150.00 for a night at this crappy hotel with poor service.

Room Tip: Don't book one here.
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  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Jen M about Roomba Inn & Suites Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinod B, Director of Operations at Roomba Inn & Suites Orlando, responded to this review
March 27, 2013
Dear Value Guest,

Thank you for taking time to convey your concerns regarding your stay at the Roomba Inn & Suites . Please accept my sincerest apologies for the inconvenience that you experienced during your stay. Please know that your comments have been taken seriously and we appreciate your feedback. We have updated and corrected the comments you made wth regards to your stay.
We pride ourselves in a great product and high level of service. Roomba Inn & Suites is presently under new management and we will ensure a positive experience with your next visit.


Please contact me directly should your travel brings you to our area.


Hospitably Yours,

Vinod Bajaj, C. H. A.
Director of Operations, Kissimmee & Daytona Beach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Location! But you get what you pay for...”
3 of 5 stars Reviewed March 15, 2013

This hotel had great location near Old Town and Disney parks. There is a drugstore/pharmacy right in front for any needs as well. Front desk was nice and very comforting. If you are looking for a hotel just to sleep, good price and location I say stay here. But the water in our room did not drain, there is only Wi-Fi in the lobby, a bit of noise heard all the time from the hallways, and the bed was not comfy and stiff.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Natalie P about Roomba Inn & Suites Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Wayne, Indiana
1 review
“Great location to leave the car parked. Nice and clean”
4 of 5 stars Reviewed March 7, 2013

My stay was very comfortable and had no problems. I stayed in 3012 and got a good night's sleep. Nicely renovated and clean. Jeff checked me in and enjoyed conversing with him. I would see him 3 more times during my stay at various points around the complex and he definitely looks like someone who is on top of things and a reassuring presence. I found the staff attentive and friendly. It is a great location as there is a lot available within a short walk (pharmacy, restaurants, shopping, Old Town, Fun and Spot)and you don't have to mess with the traffic. My only disappointment was that while operational, the hot tub elements were not yet installed at the time of my stay, so no heat. A continental breakfast is offered in the lobby(muffins cereal, juice, coffee) and internet is in lobby and pool area for the moment. I look forward to when the renovations are completed to have the full benefits of the services offered and be able to give a 5 star rating

Room Tip: I was on the outside as opposed to a view of the pool. It was Saturday night(usually loud) and found...
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JamesBondfan about Roomba Inn & Suites Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinod B, Director Of Operations at Roomba Inn & Suites Orlando, responded to this review
March 27, 2013
Dear Value Guest,

Thank you for the positive feedback about our hotel. We appreciate your business and look forward having you stay with us on your next trip to central Florida.

Hospitably Yours,

Vinod Bajaj, C. H. A.
Director of Operations, Kissimmee & Daytona Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
“Great place and good value”
5 of 5 stars Reviewed February 26, 2013 via mobile

I had read all the reviews and ready to cancel. But I'm glad I didn't yes the hotel is under construction but it is very clean no complains there. My whole family was very happy . The director of operation Vino was very pleasant and helpful. Staff was friendly and I will booking here again.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Luzmir about Roomba Inn & Suites Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinod B, Director Of Operations at Roomba Inn & Suites Orlando, responded to this review
March 2, 2013
Dear Value Guest,

Thank you for the kind comments about our hotel and the service. We are delighted that you enjoyed your stay with us and it was also nice to hear that the all the team members delivered a memorable experience.

Hospitably Yours,

Vinod Bajaj, C. H. A.
Director of Operations, Kissimmee & Daytona Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Great Family Experience”
5 of 5 stars Reviewed February 26, 2013 via mobile

My stay here was great. Good rates, and very close to disney parks. its great to fi Overall I enjoyed my stay here with my kids Clean new rooms, although it was under contruction staff was very helpful and considerate! deff. going back next time I'm in Orlando!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Danicromero about Roomba Inn & Suites Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinod B, Director Of Operations at Roomba Inn & Suites Orlando, responded to this review
March 2, 2013
Dear Value Guest,

Thank you for the positive feedback about our hotel. We appreciate your business and look forward having you stay with us on your next trip to central Florida.

Hospitably Yours,

Vinod Bajaj, C. H. A.
Director of Operations, Kissimmee & Daytona Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Roomba Inn & Suites Orlando

Also Known As:
Days Inn Maingate East Hotel Kissimmee
Days Inn Maingate East Hotel
Maingate East Days Inn
Kissimmee Days Inn
Days Inn Maingate East
Days Inn Kissimmee
Address: 5840 West Irlo Bronson Memorial Highway, Kissimmee, FL 34746 (Formerly Days Inn Maingate East)
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #68 of 162 hotels in Kissimmee
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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