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“EXCELLENT HOTEL” 5 of 5 stars
Review of Hampton Inn & Suites Orlando - South Lake Buena Vista

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Hampton Inn & Suites Orlando - South Lake Buena Vista
2.5 of 5 Hotel   |   4971 Calypso Cay Way, Kissimmee, FL 34746   |  
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2X HHonors Points
Ranked #8 of 158 Hotels in Kissimmee
SAINT PETERSBURG, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“EXCELLENT HOTEL”
5 of 5 stars Reviewed April 22, 2014

The hotel was warm and cozy, beds were very comfortable and had a lot of pillows on the bed. The furniture was very nicely organized and room it felt like home .The service was very remarkable at the front desk. The hotel was very close to the premium outlets and all the restaurants you could imagine it was a very nice location.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, April 25, 2014
Thank you for your informative and positive review of our hotel. We're happy to read how the team exceeded your expectations, we’d like to think that our hotel has the best amenities and features available for hotels in the Disney area. We work hard to deliver exceptional service with a passion to every single guest that stays with us. Thank you again and we hope to see you in the future.
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455 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Rio Rancho, New Mexico
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 21, 2014

I booked this online so my family of 4 could go to Disneyworld. Everything was great until we got there. They did not have the room that was reserved. With 2 teenagers and 1 tweenie, I really wanted the room we had reserved. Instead they offered a much smaller room with 2 beds. I typically stay at Hamptons with no issues. Definitely disappointed with this experience.

Stayed April 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, April 25, 2014
Thank you for taking the time for writing a review of our hotel. On behalf of the Hampton Inn and Suites at South Lake Buena Vista let me apologize for the inconvenience you had at our property. We try our very best to accommodate each and every guest room request, but unfortunately there are times that we are not able to match the request and we try to find the next best thing for our guests. We feel we truly missed an opportunity with you and hope that the next time you visit the area you might reconsider us so we can have a chance to redeem ourselves.
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tulsa
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 19, 2014

We stayed here for the weekend, while on a college visit. They gave us a great rate when we mentioned the university. We drove to cocoa beach, which was only an hour away but has $1.50 tolls every few miles. Bring lots of quarters for all the FL tolls.

Room Tip: Ask for the larger suite-it was the same price but bigger room.
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, April 20, 2014
Thank you for taking the time for writing a review of our property, the Hampton Inn and Suites at South Lake Buena Vista. We are delighted to hear that you enjoyed your stay with us and that you enjoyed the size of your room! We hope to see you again the next time you visit our area, despite the all too often tolls!
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Cheshire, CT
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 16, 2014

I often stay at Hampton Inns and these rooms were comfortable and quiet and the breakfast was very good. My big problem was the low battery warning beeper went off in the middle of the night. Why wouldn't they routinely change them, before the batteries go out. Since I was unsatisfied with my stay I am awaiting a response from hamtpton inn if they are going to make good on their 100 per cent satisfaction guarantee.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, April 17, 2014
Thank you for taking the time to contact us regarding your recent stay here at the Hampton Inn at South Lake Buena Vista. We do sincerely apologize about the problem you encountered here and we will speak to our maintenance department in an effort to make sure this sort of thing doesn't happen again. Our general manager has also been made aware of the problem you encountered and will be reaching out to contact you regarding your stay shortly. Once again, please accept our apologies and we hope to see you at our property again in the future.
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Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2014

My stay was great. I found my room to be clean and the staff friendly. The hotel is in a nice area close to all the attractions. I didn't get a chance to enjoy the nice looking pool but breakfast was good. I would recommend this hotel to anyone visiting the area!

Stayed April 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, April 10, 2014
Thank you so much for sharing your feedback regarding your most recent stay with us. I’m very happy to hear that you had an excellent stay here at the Hampton Inn & Suites South Lake Buena Vista. We look forward to serving you the next time your travels bring you to the area. We truly value your feedback and your business.
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Boston, Massachusetts
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 7, 2014

My father and I stayed here for 3 nights at the beginning of April. We had a suite booked with 2 queen beds and the room was very large. The gentleman at the front desk was very helpful. The only reason we did not give this a 5 is that the bathroom sink was clogged when we arrived and I had to ask multiple times to have it actually fixed. Other than that, it was a great stay and we would stay here again.

Stayed April 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, April 10, 2014
Thank you for your informative and positive review of our hotel. We're happy to read that you found our staff to be very friendly. We work hard to deliver exceptional service with a passion to every single guest that stays with us. We do apologize for the maintenance inconvenience you experienced with us, and we do apologize for the slow response which is unacceptable to our standards. However, we are glad that you and your father enjoyed your stay with us and we hope to see you in the future. Thank you!
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Fort Payne, AL, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 2, 2014

We stayed in this hotel and it is very nice and clean, my only concern is that they did not honor the corporate rate that I have been always able to make valid in other Hamptons. On the other hand, tickets sale service at the lobby was very convenient, we realized that once we got the parks and saw all those people buying at the box office. Nice family stay, but unless they apply the discount, I would find another option next time we visit Orlando.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, April 7, 2014
Thank you so much for sharing your feedback regarding your most recent stay with us. I’m very happy to hear that you enjoyed the time you spent at the Hampton Inn & Suites South Lake Buena Vista. I'm sorry to hear we didn't honor your corporate rate and will definitely be willing to look into making sure you receive rate on your next visit! If you ever do encounter a problem receiving your rate we encourage you to contact either myself, Nicole Belue, or anybody else on my sales staff. We look forward to serving you the next time your travels bring you to the area. We truly value your feedback and your business.
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Additional Information about Hampton Inn & Suites Orlando - South Lake Buena Vista

Address: 4971 Calypso Cay Way, Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Kissimmee
#7 Romantic Hotel in Kissimmee
#7 Family Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Orlando - South Lake Buena Vista 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hampton Inn & Suites Orlando - South Lake Buena Vista Hotel Kissimmee
Hampton Inn And Suites Orlando - South Lake Buena Vista
Hampton Inn Kissimmee
Kissimmee Hampton Inn
Homewood Suites Kissimmee

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