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Hampton Inn & Suites Orlando - South Lake Buena Vista
2.5 of 5 Hotel   |   4971 Calypso Cay Way, Kissimmee, FL 34746   |  
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2X HHonors Points
Ranked #8 of 158 Hotels in Kissimmee
Isle of Palms, S.C., United States
1 review
“Disney fuln”
5 of 5 stars Reviewed October 31, 2013

Enjoyed our trip (2-72yr olds & 1-8yr old granddaughter, her first trip to Disney). Room (king with sofa-bed) was large enough, pool and heated whirlpool was just right, comp. breakfast very good, shuttle service to Disney very convenient. Staff were excellent in all phases. DIFINITELY WOULD STAY HERE AGAIN.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, November 6, 2013
Larry A

Thank you for sharing your feedback regarding your most recent stay with us. I’m very happy to hear that you enjoyed the time you spent at the Hampton Inn & Suites South Lake Buena Vista. We look forward to serving you the next time your travels bring you to the area. We truly value your feedback and your business.
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460 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Seminole, Florida
Top Contributor
57 reviews 57 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed October 29, 2013

Stayed here recently and all I heard all night was the slamming of others doors and conversations going on. I found the doors to be very thin! Was not an enjoyable night for me. They were sold out, otherwise I would love to have been at the end of the hall way.
That being said- the beds are always comfortable, I love the Lap desks they provide.
Breakfast- while I do not know if a large group just was there, but the entire breakfast section was picked through and looked empty and that it was closing for the morning. This was at 8am.
All staff we encountered were nice- and Roberta who checked us in was extremely friendly!!!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, October 30, 2013
Dear Bucky_101
Thank you for taking the time to complete your Trip Advisor review. Any and all feedback is valuable, it's how we grow and improve. So believe us when we say we appreciate your comments. In addition, thank you for recognizing the service provided to you by our staff. I am sorry to hear about the concerns you had during your stay. We will use them to make improvements going forward. We look forward to serving you the next time your travels bring you to the area. We truly value your feedback and your business.
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LaGrange, United States
1 review
4 of 5 stars Reviewed October 29, 2013

Clean and convenient to all attractions. Staff is very helpful. Other than a worn office chair, all furniture seamed rather new. Bed was very comfortable, shower was hot and breakfast was filling. Coffee and beverages along with the food was kept stocked and breakfast area kept clean.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, October 30, 2013
Thank you Greg H for sharing your feedback regarding your most recent stay with us. I’m very happy to hear that you enjoyed the time you spent at the Hampton Inn & Suites South Lake Buena Vista. We look forward to serving you the next time your travels bring you to the area. We truly value your feedback and your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers, Florida, United States
1 review
5 of 5 stars Reviewed October 28, 2013

Because of Halloween week in Orlando it is very hard to book a decent hotel at a good price. two years ago using some other travel website it was a nightmare. Reserve Orlando was smooth and hotel was great plus was a least $20 cheaper then any other site. Room was clean amd pools were fun. Breakfast was decent. Parking was easy.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, October 30, 2013
Thank you Dean K for sharing your feedback regarding your most recent stay with us. I’m very happy to hear that you enjoyed the time you spent at the Hampton Inn & Suites South Lake Buena Vista. We look forward to serving you the next time your travels bring you to the area. We truly value your feedback and your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dania Beach, Florida
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 26, 2013

I was in town on business and found this nice Hampton Inn close enough to where I needed to be and pretty close to Epcot as well. (I might have been on business but that didn’t stop me from going to the food and wine festival for dinner, lol)
I think I may have had the friendliest person check me in, ever! I wish I had gotten her name to acknowledge her. She was making conversation with every guest, making shuttle reservations, answering questions, etc. Just an all-around great person! I was checked in quickly and found the lobby to be tasteful and clean. My room was spotless and well decorated. The work area was terrific and it had a very large desk. The rooms also have a microwave and fridge. The pool area looked nice and clean as well.

Breakfast was decent and similar to most Hampton Inn’s. I found this to be a great value and nice hotel. I’d stay here again.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, October 30, 2013
Dear Lenny A, thank you for your informative and positive review of our hotel. We're always happy to read how well our staff takes care of our guest; and that our hotel has some very nice amenities and features. We work hard to deliver exceptional service with a passion to every single guest that stays with us. Thank you again and we hope to see you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
FL
Top Contributor
64 reviews 64 reviews
21 hotel reviews
Reviews in 32 cities Reviews in 32 cities
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed October 25, 2013

Not a bad place to stay, but not as good as other Hampton’s we’ve stayed at in the past. Hope it was just this location and not chain wide, but this hotel was just not as clean as other Hampton’s.

In the elevators they have signs about changing linens for guests, but we stayed at this Hampton for 7 nights and sheets were never changed. Bottom, fitted sheet also did not fit correctly and kept on coming off.

Corner of the room behind the night stand (you could see there without moving any furniture) had so much dust that you can tell it had not been cleaned there in ages. Tubs in rooms have been replaced with showers which is fine, but the showers really need a larger shelf for items like shampoo and soap—the tiny shelf is fine for the tiny items they provide, but too small for shavers, larger bottles of shampoos or other items guests might bring to use in the shower. They also need a ledge or bench for women to use to shave in the shower and better light over the area. The shower doors, track and floor of the shower really needed a good cleaning.

Very nice to have a refrigerator in the room, but it did not fit right in the cabinet it was in which made it difficult to get in the refrigerator. In the same cabinet is a microwave—be careful if you use it because it does not have seconds on it—wonder how many guests use the in room microwaves? Other Hampton’s only had one or two microwaves in the breakfast area off the lobby and that seemed to be plenty in our opinion. Plus it was nice to have one in the breakfast area to warm up pastries, etc.

Did enjoy the pool and hot tub area. However, wish they would make it non smoking—gross, to have cigarette butts on the tables and ground.

This location was fairly convenient to all the parks, but mainly adults :) The guy at the front desk was very friendly and the cookies at night were yummy :)

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, October 30, 2013
Dear gulffloater, on behalf of Hampton Inn & Suites, please accept my apology for issues you had during your recent stay with us. I am sorry to hear your concerns about the cleanliness of the room and the linen. We do strive to ensure our guests experience the brand quality that you know and love each and every visit. We will use your concerns to make improvements going forward. We look forward to serving you the next time your travels bring you to the area. We truly value your feedback and your business, and hope that the next time you are in the South Lake Buena Vista area you will give us the opportunity to make up for these unfortunate issues.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newburyport, Massachusetts
Top Contributor
83 reviews 83 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 22, 2013

This is a great example of why staying at a Hampton Inn is often better than a full service Hilton. Upon arrival I was greeted by friendly staff that immediately upgraded me to a full suite (which seems to happen more at Hampton than Hilton). The suite was spacious, clean and quiet. The location is not bad either although there is really nothing within walking distance all the major attractions are within a few miles of here. Hampton breakfast is not bad either... after all it is free!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, October 24, 2013
Caleb B, thank you for your informative and positive review of our hotel. We're always happy to read how well our staff takes care of our guest; and that our hotel has some very nice amenities and features. We work hard to deliver exceptional service with a passion to every single guest that stays with us. Thank you again and we hope to see you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Orlando - South Lake Buena Vista

Address: 4971 Calypso Cay Way, Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Kissimmee
#7 Family Hotel in Kissimmee
#7 Romantic Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Orlando - South Lake Buena Vista 2.5*
Number of rooms: 125
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Also Known As:
Hampton Inn & Suites Orlando - South Lake Buena Vista Hotel Kissimmee
Hampton Inn And Suites Orlando - South Lake Buena Vista
Hampton Inn Kissimmee
Kissimmee Hampton Inn
Homewood Suites Kissimmee

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