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“Nice, clean and friendly!” 4 of 5 stars
Review of Hampton Inn & Suites Orlando - South Lake Buena Vista

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Hampton Inn & Suites Orlando - South Lake Buena Vista
2.5 of 5 Hotel   |   4971 Calypso Cay Way, Kissimmee, FL 34746   |  
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2X HHonors Points
Ranked #7 of 160 Hotels in Kissimmee
Certificate of Excellence
Jacksonville, Florida, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice, clean and friendly!”
4 of 5 stars Reviewed July 16, 2013

Stayed here with our entire baseball team during a recent tournament. Perfect for the what we needed. Good breakfast for the team early enough for our 8 am start times with lots of ice for our coolers. Our rooms were clean and spacious with a nice kitchenette for added convenience. Lots of shopping and restaurants close by made logistics easy. Would recommend this for families or business travel when you want a sure thing. No frills but quality in the basics.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, July 17, 2013
Marcy T
Thank you for your informative and positive review of our hotel. We're happy to hear that you had an enjoyable stay with us. We work hard to deliver exceptional service to every single guest that stays with us. Thank you again and we hope to see you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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545 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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English first
fort myers, United States
1 review
4 of 5 stars Reviewed July 15, 2013

Staff very attentive to our needs. Overall experience positive for the 2-night stay. Good value for the money compared to alternatives in the greater Disney World environs. Lots of good places to eat close by.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, July 17, 2013
Bruce S
Thank you for your informative and positive review of our hotel. We're happy to know that our staff was attentive to your needs. We work hard to deliver exceptional service with a passion to every single guest that stays with us. Thank you again and we hope to see you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbi, United States
1 review
5 of 5 stars Reviewed July 11, 2013

Great service, hotel staff extremely friendly (unlike Orlando in general) felt constantly welcome. Only Knock: don't rely on the "business center" their computers are slower than a snail on a salt pile. But overall A great experience.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, July 17, 2013
MattL
Thank you for writing a review for our hotel. While it sounds like your experience overall was very satisfying we are disappointed to hear your concern about the internet service. I am truly sorry that it didn’t meet your expectations. We really appreciate your feedback and hope that if you are back in the South Lake Buena Vista area in the future, you would consider staying with us again.
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Auburn, Indiana
Level Contributor
99 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 11, 2013

clean room, descent breakfast, helpful staff - everything was as one would expect for a Hampton - and I mean that in a good way. Wouldn't hesitate to stay here again. It was decently close to Epcot. One note, don't bother buying your tickets in the lobby, however - they add a surcharge.....glad I asked them before I bought.....

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, July 17, 2013
tbobpage
Thank you for sharing your feedback regarding your most recent stay with us. I’m very happy to hear that you enjoyed the time you spent at the Hampton Inn & Suites South Lake Buena Vista. We look forward to serving you the next time your travels bring you to the area. We truly value your feedback and your business.
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Salme, United States
1 review
5 of 5 stars Reviewed July 10, 2013

I used this place primarily as a place to crash between Disney. It's very convenient (10 min to the parks), clean, quiet, and comfortable. Quick check in, no hassle checkout. No parking fee or resort fees. Glad I stayed here!

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, July 17, 2013
Brett K
Thank you for your informative and positive review of our hotel. We're happy to hear that you had an enjoyable stay with us. We work hard to deliver exceptional service to every single guest that stays with us. Thank you again and we hope to see you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Werst orange, NJ
2 reviews
4 of 5 stars Reviewed July 9, 2013

For the most part our stay was good. The one big issue we had was on the first night. Our room was extremely musty smelling. The next morning we spoke to Monique who told us that they would store our luggage until we returned that night. She also offered us snacks for the inconvenience. The second room was closer to the Hampton standards. Hotel is showing some wear in spots but overall a good experience. Was offered as part of a Disney package which saved us $$$$.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, July 15, 2013
Dear rrist62833,
Thank you for writing a review for our hotel. While it sounds like your overall experience was satisfying we are disappointed to hear about your concerns. We strive to ensure our guests experience the brand quality that you know and love each and every visit. I am truly sorry that we fell short of your expectations this time. We really appreciate your feedback and will use it to make improvements going forward. We hope that if you are back in the South Lake Buena Vista area in the future, you would consider staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia, United States
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 6, 2013

Meh. Good and bad.

Good: Monique at the front desk. What a sweetheart. Rooms were clean, smelled good, typical Hampton breakfast.

Bad. Place is showing some wear and tear - things like a torn section of carpet, loose shower head cover, chipped tile floor in the elevator. Nothing that would make me avoid the place though...

Internet is slow, and 32 inch tv's? You're kidding, right? 32 inch?

Overall, not bad, I would stay again. Just not the best Hampton Inn I've ever stayed at.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, July 9, 2013
Dear Craig T,
Thank you for taking the time to complete your Trip Advisor review. Any and all feedback is valuable, it's how we grow and improve. So believe us when we say we appreciate your comments. In addition, thank you for recognizing the service provided to you by Monique. I am sorry to hear about the concerns you had during your stay. We will use them to make improvements going forward. We look forward to serving you the next time your travels bring you to the area. We truly value your feedback and your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Orlando - South Lake Buena Vista

Address: 4971 Calypso Cay Way, Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kissimmee
#6 Family Hotel in Kissimmee
#8 Romantic Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Orlando - South Lake Buena Vista 2.5*
Number of rooms: 125
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Also Known As:
Hampton Inn And Suites Orlando - South Lake Buena Vista
Hampton Inn & Suites Orlando - South Lake Buena Vista Hotel Kissimmee
Hampton Inn Kissimmee
Kissimmee Hampton Inn
Homewood Suites Kissimmee

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