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Hampton Inn & Suites Orlando - South Lake Buena Vista: Traveler Reviews

2.5 of 5
4971 Calypso Cay Way, Kissimmee, FL 34746
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Hampton Inn & Suites Orlando - South Lake Buena Vista
Ranked #15 of 162 hotels in Kissimmee
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203 reviews from our community

Traveler rating
    97
    72
    20
    11
    3
See reviews for
Families
92
 
Couples
46
 
Solo
11
 
Business
20
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Boynton Beach, Florida
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
“Weekend Overnight to Orlando”
4 of 5 stars Reviewed December 11, 2012

We decided to take a trip up to Orlando on our motorcycle for the weekend. I always stay at Hampton Inn when I travel and since this hotel was centrally located I chose to stay here.

The hotel is in good condition and is clean. The front desk staff was friendly and efficient. They also allowed us to park our motorcycle, out of the way, under the check in driveway overhang, for security purposes.

The room was clean and the bed comfortable. The only area of improvement they need to make is with the breakfast. The hot food, with the exception of the waffles, was sub standard compared to most of the Hampton properties I stay at. Other then that, this is a decent place to stay when visiting the Orlando area.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Yellow05Wing about Hampton Inn & Suites Orlando - South Lake Buena Vista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review
January 14, 2013
Dear Yellow05Wing
Thank you so much for sharing your feedback regarding your most recent stay with us. I’m very happy to hear that you enjoyed the time you spent at the Hampton Inn & Suites South Lake Buena Vista. We also appreciate your comments concerning our hot selections that we serve for breakfast. We will use them to make improvements going forward. We look forward to serving you the next time your travels bring you to the area. We truly value your feedback and your business.
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Bolton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“two retired people”
4 of 5 stars Reviewed November 26, 2012

stayed in this hotel for seven days houekeeping was first class,, break fast was good and variable,,pool ok,,gym ok location was good we have stayed at the hampton inns at various locations and found they are all of a good standard ,,we would stay in this hotel again if we where in the area..........

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask retiredpeople611 about Hampton Inn & Suites Orlando - South Lake Buena Vista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review
November 30, 2012
Dear retiredpeople611,

Thank you so much for sharing your feedback regarding your most recent stay with us. I’m very happy to hear that you enjoyed the time you spent at the Hampton Inn & Suites South Lake Buena Vista. We look forward to serving you the next time your travels bring you to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Florida, Florida
Top Contributor
81 reviews 81 reviews
62 hotel reviews
Reviews in 43 cities Reviews in 43 cities
44 helpful votes 44 helpful votes
“Not my favorite Hampton experience but I might stay again”
4 of 5 stars Reviewed November 23, 2012

Comfortable bed/bedding as Hampton is known for.. Hilton Honors recognized. Nice amenities (fridge, microwave, big flat-screen TV, pool/spa - didn't try either.) Under renovations which I was not informed of upon booking reservation, but really wasn't much of an issue aside from the goat rodeo breakfast turned out to be . It was overcrowded, and people making waffles were holding up everyone else who may have just wanted eggs and sausages and they were out of eggs. Was given wrong directions when made the reservation and due to inconvenience/waste of gas/time, was given an upgrade, which I appreciated. Good sized room and bathroom, windows open for fresh air and the room and common areas were clean.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Traveldanse about Hampton Inn & Suites Orlando - South Lake Buena Vista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review
November 30, 2012
Dear Traveldanse,

Thank you for taking the time to complete your Trip Advisor review. Any and all feedback is valuable, it's how we grow and improve. So believe us when we say we appreciate your comments. It looks like we missed some opportunities to contribute to making you’re stay a pleasant one. I am truly sorry that breakfast was congested. I am also sorry that the directions you were given were not helpful. It is our goal to make every guest stay a great one and I am sorry that your stay was less than perfect. Thank you again and we hope to see you in the future.
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Florida, USA
1 review
“DGH Nice,friendly staff”
4 of 5 stars Reviewed November 19, 2012

Spent two nights, had a small problem which was rectified right away. Good breakfast. Roberta was exceptional and helpful. We are going again.... cleanliness is very important to us and we found it throughout the facility.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Denise H about Hampton Inn & Suites Orlando - South Lake Buena Vista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review
November 30, 2012
Dear Denise H,

Thank you for your informative and positive review of our hotel. In addition, thank you for recognizing the services provided to you by Roberta. We look forward to serving you the next time your travels bring you to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kennesaw, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Upgraded hotel on a value budget.”
5 of 5 stars Reviewed November 6, 2012

We recently stayed here for four nights while visiting family in Orlando. The room was spotless. Housekeeping kept it that way throughout our stay! All staff members were friendly and helpful. Catelynn at the front desk went out of her way to speak to my small children every time we came in to the hotel. Will stay here again when in the area!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Trisha343 about Hampton Inn & Suites Orlando - South Lake Buena Vista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review
November 30, 2012
Dear Trisha343,

Thank you for your informative and positive review of our hotel. In addition, thank you for recognizing the services provided to you by Katelin. We look forward to serving you the next time your travels bring you to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
 
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Additional Information about Hampton Inn & Suites Orlando - South Lake Buena Vista

Also Known As:
Hampton Inn & Suites Orlando - South Lake Buena Vista Hotel
Hampton Inn & Suites Orlando - South Lake Buena Vista Hotel Kissimmee
Hampton Inn And Suites Orlando - South Lake Buena Vista
Hampton Inn Kissimmee
Kissimmee Hampton Inn
Homewood Suites Kissimmee
Address: 4971 Calypso Cay Way, Kissimmee, FL 34746
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotels in Kissimmee
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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