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All 162 Kissimmee hotels

Ramada Maingate West: Traveler Reviews

3.0 of 5
7491 West Hwy 192, Kissimmee, FL 34747
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Ranked #83 of 162 hotels in Kissimmee
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488 reviews from our community

Traveler rating
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Families
275
 
Couples
83
 
Solo
11
 
Business
24
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date Rating
Fort Lauderdale, Florida
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Comfortable, Clean & Spacious”
4 of 5 stars Reviewed February 7, 2013

We stayed here on the ground floor, the older part facing the parking lot. The price was very reasonable for our room. We stayed a week (1/6/13) There was a refrigerator but no microwave. I had to have a step to climb into the high bed. The room was fresh & clean in every way. All staff was very friendly & helpful. No hidden surpise charges as we have run into with other hotels. Excellent location. We are already planning a return stay in a couple of weeks. I am handicapped in an electric wheelchair & this large room was just right. The AC was the cental-type and easy to adjust & worked well. There is another Ramada accross the street & I have heard bad reviews about them. We made the right choice for us!

Room Tip: We were visiting the Disney Parks. There is a Golden Corral Buffet very near by that had EXCELLENT f...
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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See 2 more reviews by Butterfly33317 for Kissimmee
Ask Butterfly33317 about Ramada Maingate West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Ramada Maingate West, responded to this review
February 8, 2013
Thank you for taking the time to review our property. We are very happy to hear that your stay with us was a good one and that you were comfortable in your room. We are also happy to hear that our staff took great care of you. We hope that for your future visits you will choose our property once again.
Sincerely,
Jessica Marchetti
Sales Liaison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Margate
1 review
3 of 5 stars Reviewed February 6, 2013

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Review collected in partnership with Ramada

Ask Barry T about Ramada Maingate West
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hotel M, Manager at Ramada Maingate West, responded to this review
February 8, 2013
We would like to thank you for your recent stay here at the Ramada Maingate West and for taking the time to review our property. We are dissapointed to hear that during your recent stay we did not meet your expectations. We sincerely apologize for any issues you may have encountered during your stay and we have read your feedback and will use it to make any necessary changes to help improve the overall quality and appearance of our property as well as the overall service that we offer to all of our guests. We hope that in the future you will consider our property once again and that we have the chance to meet and exceed your expectations.
Sincerely,
Jessica Marchetti
Sales Liaison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Saratoga Springs, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“"Disgusting"”
1 of 5 stars Reviewed February 3, 2013

We stayed at this dump the week of 1/29/13.It was booked through " Jet Blue getaway Vacations"
jet blue should be ashamed of themselves for using this venue as a recommended vacation stay.
The hotel really needs to be torn down and be rebuilt.The room was filthy,the bathroom tub was black with dirt.The room had a terrible odor.When you walk into the hotel you get the odor of chlorine that is coming from the the indoor pool.They have a hot tub that resembles a septic tank.
I could go on and on but I think you got the point "Don't stay here".There are plenty of other nice hotels in the Orlando area that we have previously stayed at before.The only reason we stayed here was because we trusted "Jet Blue" and did not check the reviews for this place.We did call jet blue as soon as we arrived to complain and see if we could upgraded to better hotel.They did not try to help us in the least.

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask john s about Ramada Maingate West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Ramada Maingate West, responded to this review
February 6, 2013
Thank you for sharing your comments with the TripAdvisor community, and we are sorry to hear that the housekeeping service you received was lacking. Our housekeepers and inspectors work hard to provide a consistent level of service to all rooms in the hotel, and it sounds like we failed in that goal with your room. I have shared your comments with our housekeeping department and will be used to train our associates on the importance of housekeeping service consistency.
Sincerely,
Jessica Marchetti
Sales Liaison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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“Horrible”
1 of 5 stars Reviewed January 31, 2013 via mobile

We stayed at this hotel because the timeshare booked it for us and its close to Disney.

The rooms were disgusting, old, and has a lot of insects .

Pool is indoor, place very dark.

Restaurant not so clean and food below average.

Service... Very slow. I can understand employees being not so enthusiastic about working there.

The only good thing about this place it the location and the price.

My advice to ruin your vacation there is plenty of nice hotels on the same street.

  • Stayed February 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask marwa S about Ramada Maingate West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Ramada Maingate West, responded to this review
February 6, 2013
Thank you for selecting our property. We are very appreciative of your positive comments and constructive feedbacks. First and foremost, we are very sorry for your inconvenience and unhappiness at our resort. It is always our commitment to make certain each guest is taken extremely care of, which still stand as our top priority.
Sincerely,
Jessica Marchetti
Sales Liaison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Absolutely Awful!”
1 of 5 stars Reviewed January 30, 2013

How do I even begin! First off we walk into our room and the floors are soaking wet and the room smelled like must and mold and kept continuing to get worse my whole stay, after we called the front desk the sent someone up to "fix" the problem and all the did was spray so much vanilla air freshner I couldn't walk in the room with choking on it! And they did not seem very interested to fix the problem of the mysterious wet carpet which was just plain gross. Finally on our last night we got moved rooms to a new a slightly better one but the decor was quite interesting with pink walls and pictures of swans. Oh and I shouldn't forget to mention the sound of the heater sounded like bubbling water which was not pleasent to fall asleep to! The bed was super uncomfortable and you could hear your next door rooms convorsations word for word. Oh and every time I walked out of the hotel there were people smoking so the scent seemed to travel into the hotel along with our rooms various scents. This hotel is dirty and disgusting and I would confidently never recommend it to a friend.

  • Stayed January 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask fashionista101 about Ramada Maingate West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Ramada Maingate West

Also Known As:
Ramada Maingate West Hotel
Ramada Maingate West Hotel Kissimmee
Ramada Hotel Kissimmee
Ramada Hotel Maingate West
Ramada Maingate West Kissimmee
Kissimmee Ramada
Ramada Kissimmee
Address: 7491 West Hwy 192, Kissimmee, FL 34747
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #83 of 162 hotels in Kissimmee
Price Range: $
Hotel Class:3 star (3*)
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