We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ramada Maingate West: Traveler Reviews

3.0 of 5
7491 West Hwy 192, Kissimmee, FL 34747
Hotel website
Hotel deals
Hotel amenities
Special Offer
Stay 3, Save 20%
Ramada Maingate West
Ranked #83 of 162 hotels in Kissimmee
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

484 reviews from our community

Traveler rating
    47
    92
    101
    90
    154
See reviews for
Families
272
 
Couples
83
 
Solo
11
 
Business
24
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date Rating
MIAMI BEACH
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 23, 2013

  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Ramada

Ask PAULA A about Ramada Maingate West
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hotel M, Manager at Ramada Maingate West, responded to this review
January 24, 2013
Thank you for taking the time to review our hotel. On behalf of our hotel staff, we would like to thank you for choosing the Ramada Maingate West for your lodging needs.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes that we can accurately assess the quality of the accommodations and services we provide.

We would like to take this opportunity to offer our sincere apology for your recent experience during your stay.

We're committed to total guest satisfaction, and we look forward to welcoming you back,
Jessica Marchetti
Sales Liaison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Hialeah, Florida
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Never again staying in this hotel!”
1 of 5 stars Reviewed January 23, 2013

I stayed in this hotel a total of 3 times which is my limit for screw ups!

First time I stayed there was with my friends which we got a room for 2 nights and split the room to save some money as it was expensive. our room was around the center area where the indoor pool/bar is. there was kareoke all night long and wow was that annoying. My best friend and I went don to the front desk and explain that we wanted to be moved the front desk agent said that they didn't have any other rooms available not around that area. the bathroom was moldy, picture frames broken, and extremely dusty in the room. worst thing is that we found out at check-out that there was a $10/night fee.

Second time we stayed it was with my best friend again... (they choose the hotel) we checked-in went to the room to drop off our stuff and we always have the tendency to check the sheets and blankets... well the blankets had burn wholes on them. we immediately went to the front desk to exchange them and the front desk attendant was rude and accusing us of having done it ourselves and mentioned that if we smoked in a non-smoking room there would be an extra fee! none of us smoke in the first place and that was uncalled for. after we got that fixed we went to disney, came back to the room and when we went to go take a shower... broken shower head! a maintenace guy was sent in and again being rude and with an attitude. we are nice people but jeeze it's your job no matter what time of the day we call. they ended up not charging us the $10/night fee. woopdeedoo!

third time we stayed there was with my g/f and I which was just to give it another chance. well, it definitely failed! this time we had checked-in and just gone straight to the parks as we had arrived a little late. when we got back to our rooms it was around 11:30pm and that's when we arrived in the room and it was filthy, moldy bathroom, torn shower courtain, no toilet paper and the a/c didn't work. I called down to the front desk put the phone on speaker since no one answered the phone. I was waiting for someone to answer the phone for about 35 mins until I decided to tell my g/f to stay in the room waiting for someone to respond while I went down to the front desk. I got there and the phone was ringing but no one was there to be seen! I waited at the front desk for about 20 mins until I got impatient and yelled to see if someone would come outside and someone did! it just happened to be a manager too! well, I complained like hell! about the room and everything else. he apologized and asked what would I like him to do. that pushed me over the edge because it was already past midnight at that point. I requested a room change which they were no other rooms available. He then said that the morning manager could do something and not him. so I went to sleep in my hot room. next morning I spoke to the morning manager which told me that he could remove the hotel fee for the night and I said that's not gonna work for me, he asked me what would I like to pay for. I said "nothing" oh sir, we can't do that as you still slept in the room. I explained that I would be happy to document everything that has gone on, pay with my amex, contact amex to not pay them for those reasons and then contact his manager. I was not charged for that miserable night!

NEVER AGAIN STAYING HERE!

  • Stayed September 2012, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by Bradleyv1714851 for Kissimmee
Ask Bradleyv1714851 about Ramada Maingate West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Ramada Maingate West, responded to this review
January 24, 2013
Thank you for choosing to stay at Ramada Maingate West and sharing your experience on TripAdvisor. On behalf, of the hotel management we would like offer our sincere apology for your most recent experience you encountered and would like to thank you for your feedback as it gives the Hotel the strength to improve its products and services.
Sincerely,
Jessica Marchetti
Sales Liaison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Kissimmee hotels

Floridays Resort Orlando
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d612781?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Embassy Suites Orlando - Lake Buena Vista South
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d2554285?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Quality Inn International Drive
4 of 5 stars
Show Prices ABS:HotelCheckRates-d88235?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Holiday Inn Club Vacations Orlando - Orange Lake Resort
4 of 5 stars
Show Prices ABS:HotelCheckRates-d120242?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Liki Tiki Village
4 of 5 stars
Show Prices ABS:HotelCheckRates-d86038?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
West Palm Beach, Florida
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 3 cities Reviews in 3 cities
21 helpful votes 21 helpful votes
“Needs a remodel - BADLY!”
3 of 5 stars Reviewed January 23, 2013

We stayed at this hotel for a single night recently. The hotel is 5 minutes from WDW and it's very easy to get in and out since there is a stoplight (a plus since the area can get super crowded). The first thing I noticed is that there are a lot of smokers that stay here, and even though we had a non-smoking room, I smelled smoke the entire time. My husband also waited in line for what seemed like an eternity because the front desk had to deal with an issue of "someone gaining access to a room without a room key".
The room is ok, the beds are comfortable and a good size. The A/C sounded like it ran on diesel and the motor could be heard all night. The bathrooms need a huge overhaul. The wallpaper was peeling, the sinks are rusty, and the mirrors had that really bad black color, like the reflective surface was peeling off. The drains were slow and the towels were rough.
I hated that our room was towards the back of the hotel, because there is no access directly to it from the elevator since there is an opening. You have to walk along all the other rooms to get there or take the outside stairwell, which either leads you past the hotel's laundry facility or trash area, pick your poison.
Other than this, the rate is cheap, and you could do worse.

Room Tip: Near the front of the hotel
See more room tips
  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Marilia v about Ramada Maingate West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Ramada Maingate West, responded to this review
January 24, 2013
Thank you for posting your review of your most recent stay with us. We are happy to know that the location of the hotel was ideal for your stay.
We offer our apology that your stay was anything but perfect. Please be advised that we have addressed your concerns accordingly and hope you will consider the Ramada Maingate West during your next visit to Kissimmee.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DADE CITY
1 review
3 of 5 stars Reviewed January 23, 2013

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Ramada

Ask JASON K about Ramada Maingate West
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NA
1 review
3 of 5 stars Reviewed January 21, 2013

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Ramada

Ask Joe A about Ramada Maingate West
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ramada Gateway Kissimmee
Great value on a similar hotel
Kissimmee, Central Florida
3.5 of 5 stars 731 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Kissimmee
Trendy
Radisson Hotel Orlando - Lake Buena Vista
Radisson Hotel Orlando - Lake Bu... 4.5 of 5 stars 1,481 reviews
Family-friendly
Hilton Orlando Bonnet Creek
Hilton Orlando Bonnet Creek 4.5 of 5 stars 1,607 reviews
Romantic
Floridays Resort Orlando
Floridays Resort Orlando 4.5 of 5 stars 3,524 reviews
Luxury
Hilton Orlando
Hilton Orlando 4.5 of 5 stars 1,558 reviews
Show Prices ABS:HotelCheckRates-d85283?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1308392?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d612781?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1382900?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Kissimmee hotels
Ramada Gateway Kissimmee 3.5 of 5 stars 731 reviews Quality Inn & Suites Kissimmee 4.5 of 5 stars 222 reviews Maingate Lakeside Resort 3.5 of 5 stars 1,313 reviews Comfort Suites Maingate East 4.5 of 5 stars 962 reviews
Show Prices ABS:HotelCheckRates-d123999?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d88573?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d88051?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d88575?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 162 hotels in Kissimmee, ranked by popularity

Been to Ramada Maingate West? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Ramada Maingate West

Also Known As:
Ramada Maingate West Hotel
Ramada Maingate West Hotel Kissimmee
Ramada Hotel Kissimmee
Ramada Hotel Maingate West
Ramada Maingate West Kissimmee
Kissimmee Ramada
Ramada Kissimmee
Address: 7491 West Hwy 192, Kissimmee, FL 34747
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #83 of 162 hotels in Kissimmee
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Wyndham, Travelocity, Priceline, Expedia, HostelWorld, Orbitz, BookIt.com and Hotels.com so you can book your Ramada Maingate West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Ramada Maingate West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Ramada Maingate West
Enter dates & see best prices* (from our partners)
Show Prices