We stayed at this hotel for a single night recently. The hotel is 5 minutes from WDW and it's very easy to get in and out since there is a stoplight (a plus since the area can get super crowded). The first thing I noticed is that there are a lot of smokers that stay here, and even though we had a non-smoking room, I smelled smoke the entire time. My husband also waited in line for what seemed like an eternity because the front desk had to deal with an issue of "someone gaining access to a room without a room key".
The room is ok, the beds are comfortable and a good size. The A/C sounded like it ran on diesel and the motor could be heard all night. The bathrooms need a huge overhaul. The wallpaper was peeling, the sinks are rusty, and the mirrors had that really bad black color, like the reflective surface was peeling off. The drains were slow and the towels were rough.
I hated that our room was towards the back of the hotel, because there is no access directly to it from the elevator since there is an opening. You have to walk along all the other rooms to get there or take the outside stairwell, which either leads you past the hotel's laundry facility or trash area, pick your poison.
Other than this, the rate is cheap, and you could do worse.
Room Tip: Near the front of the hotel
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 24, 2013
Thank you for posting your review of your most recent stay with us. We are happy to know that the location of the hotel was ideal for your stay.
We offer our apology that your stay was anything but perfect. Please be advised that we have addressed your concerns accordingly and hope you will consider the Ramada Maingate West during your next visit to Kissimmee.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.