We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“JUST WHAT WE WANTED” 4 of 5 stars
Review of Magnuson Grand Hotel Maingate West

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Magnuson Grand Hotel Maingate West to your Saves list
Magnuson Grand Hotel Maingate West
3.0 of 5 Resort   |   7491 West Highway 192, Kissimmee, FL 34747 (Formerly Ramada Kissimmee Maingate West)   |  
Hotel amenities
Ranked #90 of 158 Hotels in Kissimmee
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
“JUST WHAT WE WANTED”
4 of 5 stars Reviewed October 7, 2012

We went to Orlando for a few days to do the theme parks and wanted a relatively basic, good value hotel near to the attractions. The Ramada fitted the bill perfectly. Rooms were clean and very comfortable. We didn't eat in the hotel, and didn't use any of the facilities, but then we never expected to. The IHOP next door is fantastic for breakfast and great value for money - once we found it we ate there every morning. The worst thing about the hotel was the time it took to check in - it seemed to take forever. But that was the only negative I can think of.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Magnuson Grand Hotel Maingate West, responded to this review, October 17, 2012
Thank you for writing a review and sharing your experience with us. We are thrilled to hear you enjoyed your stay, and our close proximity to the theme parks. We hope you were able to use our free shuttle to and from the park. We are very sorry for the delay at check-in and we will make sure and use your experiences to help improve our check-in time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,028 reviews from our community

Traveler rating
    90
    173
    236
    207
    322
See reviews for
603
166
29
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
SAINT AUGUSTINE
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 7, 2012

The room wasnt in good condition. The rooms looked run down and untaken care of, There's not very much lighting, Not very much sitting,The room didnt look every clean, Could not get to the mini fridge. Hard to get warm water in the shower, A square of rust on the wall of bathroom, Coffee maker barley worked and didnt offer regular coffee. Check in time was to late in the day for people trying to spend the day at walt disney world.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Magnuson Grand Hotel Maingate West, responded to this review, October 17, 2012
Thank you for sharing your feedback with us, and we apologize your stay was not up to par. Our check-in time is 3:00pm, however we try and get as many guest as we can as soon as we can. If you are ever back in the area, we urge you to contact the hotel for an early arrival, and we will do everything we can to get you checked in early. We will make sure and share your feedback with the staff, and use it to fine tune our operations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DENVER
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 5, 2012

This was not what I was excepting. We had several problems, and each day there was a new one. Makes you feel safe when the game room was vandalized. The first room was not cleaned after one night stay. TV was not working and A/C in the second room never cooled the room down.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Magnuson Grand Hotel Maingate West, responded to this review, October 10, 2012
We are so sorry for the inconveniences that arose during your stay with the room's air conditioning and television. We would like for you to contact our Rooms Division Manager and share your feedback in more detail, so we can try and make this right for you. Also we apologize the game room's token machine was vandalized during your stay. This is not normal for the hotel, and we apologize it affected your trip.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
VIDALIA
1 review
4 of 5 stars Reviewed October 4, 2012

My husband and I have stayed at the Ramada Maingate West MANY times as we are season passholders at the theme parks. We will continue to stay at the hotel because it is in a great location for Disney, the rooms are thoroughly cleaned and stocked each day, it's quiet and there is a FULL bath. However, we were not pleased with the restaurant in the hotel. On a trip in August, we had poor service. We tried again on our recent trip in September and while the food is excellent with a good selection on the buffet, the service had not improved. Maybe we'll try again on trip next month and see if the third time's the charm.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Magnuson Grand Hotel Maingate West, responded to this review, October 10, 2012
Thank you for writing a review for our property and sharing your feedback. We are thrilled to hear you enjoy staying at our property and come back time and time again. We are so sorry the food has not been up to par your last couple of visits. Please contact the hotel and ask for the Sales Liaison before your next trip so we can make sure the third time IS the charm!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cocoa, Florida, United States
2 reviews
5 of 5 stars Reviewed October 1, 2012

This place was wonderful! Everything was clean, from the lobby to the room! Our daughter loved the Family Fun Suite. We will be staying here for ALL our O-Town visits.
there is plenty to do without even leaving the grounds. And if you do want to shop or eat out EVERY Thing is in walking distance.
The game room was fully equipped with not only arcade games but also had a air hockey table and pool table.
Fully equipped gym as well.
The staff was very helpful.
Don't second guess where to book - this place is the place to stay.

Room Tip: Buffet was great at breakfast time. we really didn't care for the dinner buffet. We really felt...
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Magnuson Grand Hotel Maingate West, responded to this review, October 2, 2012
Thank you for writing a review for our hotel and we are thrilled to hear you enjoyed your stay! We are glad you enjoyed the hotel's amenities, including the game room and fitness center. We hope you had a safe trip home and a wonderful vacation. See you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
HAVRE DE GRACE
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 27, 2012

This hotel was one of the worst I have been to! First I had trouble checking into the hotel, they tried to say i did not pay for both night which was untrue because my grandmother made the reservations and paid in full prior to my visit in which she had alot of trouble with the hotel staff herself! Also our room was right above the bar and pool table so we could hear everything and everyone making noise, and it was very difficult to sleep! Also the bath tub floor had no matt and the tub floor was cracked and creaking when i stepped in and out of the tub! This was and will be the only time I ever stay at the Ramada!

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Magnuson Grand Hotel Maingate West, responded to this review, October 2, 2012
Thank you for writing a review for our hotel. We apologize you stay was not up to par, and there was some difficulty checking-in. We do require a credit card authorization form to be completed if the room is being paid by another party. We do this to ensure we have permission to charge the credit card, and to protect the guest's card number.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Worth, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 17, 2012

We have been staying at this hotel for the last 20 years .. They have done a wonderful job with all the upgrades.. Anytime we had an issue or needed help with anything the front desk was very accommodating .... When we travel with our dog the hotel staff always make the experience for us and our dog very convenient .. We love this hotel and have booked our next three getaways already ... Our son loves the indoor pool and game room , we love the fact that we can have a drink or a snack by the pool and watch him to make sure everything is okay... The rooms are spacious and have nice amenities ... We always feel safe here and are able to relax and enjoy ourselves ...

Room Tip: All the rooms are comfy
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Magnuson Grand Hotel Maingate West, responded to this review, September 18, 2012
We are thrilled to hear you have been staying with our property for over 20 years! We are so happy to have you and will continue to be! If you ever need anything at all please don't hesitate to contact us, as we truly enjoy making your vacation a pleasant one!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Magnuson Grand Hotel Maingate West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Magnuson Grand Hotel Maingate West

Address: 7491 West Highway 192, Kissimmee, FL 34747 (Formerly Ramada Kissimmee Maingate West)
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Top resorts Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Magnuson Grand Hotel Maingate West 3*
Number of rooms: 442
Official Description (provided by the hotel):
Located outside sunny Orlando, Florida, our hotel in Kissimmee is close to all that central Florida has to offer, including the major theme parks, shopping, dining and entertainment. Situated just one mile from the main gate of Walt Disney World, Magnuson Grand Hotel Maingate West offers spacious, comfortable resort accommodations, exceptional amenities and exemplary service, all at a great value! Enjoy hours of family fun in our 8,000-square-foot, four-story atrium. Kids will love splashing in the heated indoor pool and playing arcade games, pool and air hockey in the game room. Parents will enjoy soaking in the hot tub or sipping a frosty beverage in the adjacent Brass Monkey Lounge.The atrium is also great for family reunions and group gatherings around the pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, TripOnline SA, Despegar.com, getaroom.com, Orbitz, Agoda, HostelBookers and Tingo so you can book your Magnuson Grand Hotel Maingate West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Maingate West Hotel Kissimmee
Ramada Hotel Kissimmee
Ramada Hotel Maingate West
Ramada Maingate West Kissimmee
Kissimmee Ramada
Ramada Kissimmee

Owners: What's your side of the story?

If you own or manage Magnuson Grand Hotel Maingate West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.